Removing password-protected Network Agent using the command prompt

To remotely uninstall the Network Agent for which you set an uninstallation password, you can use the command prompt.

To uninstall the Network Agent via the command prompt:

Convert your uninstallation password into a hex code.
Use an internet resource, programming environment, text editor, or other suitable tool to convert your password into hex code.

Make sure that the output delimiter used to separate the generated hex code into parts is set to 00. For example, the hex code 51 77 65 72 74 79 is incorrect, and the hex code 510077006500720074007900 is correct.

Enter the following command in the command prompt, and then press ENTER:

msiexec.exe /x{<product code>} /qn KLUNINSTPASSWD=<hex code of your uninstallation password>

You can find the product code of your Network Agent in the table below.

Network Agent product codes