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Downloading and deleting files from Quarantine and Backup
This section gives information on how to download and how to delete files from Quarantine and Backup in Kaspersky Security Center Web Console.
Downloading files from Quarantine and Backup
You can download files from Quarantine and Backup only if one of the two conditions is met: either the Do not disconnect from the Administration Server option is enabled in the settings of the device, or a connection gateway is in use. Otherwise, the downloading is not possible.
To save a copy of file from Quarantine or Backup to a hard drive:
- Do one of the following:
- If you want to save a copy of file from Quarantine, go to OPERATIONS → REPOSITORIES → QUARANTINE.
- If you want to save a copy of file from Backup, go to OPERATIONS → REPOSITORIES → BACKUP.
- In the window that opens, select a file that you want to download and click Download.
The download starts. A copy of the file that had been placed in Quarantine on the client device is saved to the specified folder.
About removing objects from the Quarantine, Backup, or Active threats repositories
When Kaspersky security applications installed on client devices place objects to the Quarantine, Backup, or Active threats repositories, they send the information about the added objects to the QUARANTINE, BACKUP, or ACTIVE THREATS sections in Kaspersky Security Center. When you open one of these sections, select an object from the list and click the Remove button, Kaspersky Security Center performs one of the following actions or both actions:
- Removes the selected object from the list
- Deletes the selected object from the repository
The action to perform is defined by the Kaspersky application that placed the selected object to the repository. The Kaspersky application is specified in the Entry added by field. Refer to the documentation of the Kaspersky application for details about which action is to be performed.