Encrypted connection to an Administration Server

Data exchange between client devices and Administration Server, as well as Administration Console connection to Administration Server, can be performed using the TLS (Transport Layer Security) protocol. The TLS protocol can identify the interacting parties, encrypt the data that is transferred, and protect data against modification during transfer. The TLS protocol uses public keys to authenticate the interacting parties and encrypt data.

Authenticating Administration Server when a device is connected

When a client device connects to Administration Server for the first time, Network Agent on the device downloads a copy of the Administration Server certificate and stores it locally.

If you install Network Agent on a device locally, you can select the Administration Server certificate manually.

The downloaded copy of the certificate is used to verify Administration Server rights and permissions during subsequent connections.

During future sessions, Network Agent requests the Administration Server certificate at each connection of the device to Administration Server and compares it with the local copy. If the copies do not match, the device is not allowed access to Administration Server.

Administration Server authentication during Administration Console connection

At the first connection to Administration Server, Administration Console requests the Administration Server certificate and saves it locally on the administrator's workstation. After that, each time when Administration Console tries to connect to this Administration Server, the Administration Server is identified based on the certificate copy.

If the Administration Server certificate does not match the copy stored on the administrator's workstation, Administration Console prompts you to confirm connection to the Administration Server with the specified name and download a new certificate. After the connection is established, Administration Console saves a copy of the new Administration Server certificate, which will be used to identify the Administration Server in the future.