Managing the "bridge" role of a computer

When you install Kaspersky Security Plug-in for ConnectWise Automate, a new role definition is added to the ConnectWise Automate configuration. This role definition is Kaspersky Endpoint Security Cloud Bridge. This role shows that a computer with such a role interacts with Kaspersky Endpoint Security Cloud, connecting it to ConnectWise Automate like a bridge.

The computer to be assigned the "bridge" role must meet the following requirements:

• Stable access to the Internet.
• ConnectWise Automate Agent installed.
• Kaspersky Security Center Administration Console installed.

The "bridge" role is assigned to a computer manually. When you assign the "bridge" role to a computer, the computer is authorized to perform requests to Kaspersky Endpoint Security Cloud and return the results to ConnectWise Automate.

You can also remove the "bridge" role from a computer, for example, if you want to assign this role to another computer.

The exact steps required to assign and remove the "bridge" role depend on the ConnectWise Automate version that you use.

If you use ConnectWise Automate 10.5 or 11

To assign the "bridge" role to a computer:

1. In the ConnectWise Automate navigation tree, select the computer to which you want to assign the "bridge" role.
2. Right-click the selected computer, point to Commands → LabTech, and then click Kaspersky - Assign Kaspersky Endpoint Security Cloud Bridge Role.

   Configuration of the selected computer is updated and the "bridge" role is assigned to the computer.

3. Double-click the selected computer. The computer management screen opens.
4. Click the Detected Roles tab (if you use ConnectWise Automate 10.5), or on the Automation () tab click the Detected Roles tile (if you use ConnectWise Automate 11), and check that the "bridge" role is present in the list of roles for the selected computer.

To remove the "bridge" role from a computer:

1. In the ConnectWise Automate navigation tree, select the computer from which you want to remove the "bridge" role.
2. Right-click the selected computer, point to Commands → LabTech, and then click Kaspersky - Remove Kaspersky Endpoint Security Cloud Bridge Role.

   Configuration of the selected computer is updated and the "bridge" role is removed from the computer.

3. Double-click the selected computer. The computer management screen opens.
4. Click the Detected Roles tab (if you use ConnectWise Automate 10.5), or on the Automation () tab click the Detected Roles tile (if you use ConnectWise Automate 11), and check that the "bridge" role is absent in the list of roles for the selected computer.

If you use ConnectWise Automate 12

To assign the "bridge" role to a computer:

1. In the ConnectWise Automate 12 browser, select the computer to which you want to assign the "bridge" role.
2. Double-click the selected computer. The computer management screen opens.
3. On the Automation () tab, click the Detected Roles tile. Click the Add button.
4. In the Role Template list, select Kaspersky Endpoint Security Cloud Bridge. Click OK to save the changes.
5. In the ConnectWise Automate navigation tree, right-click the computer, point to Commands → Remote Agent, and then click Update Plug-ins.
6. On the Automation () tab of the computer management screen, click the Detected Roles tile and check that the "bridge" role is present in the list of roles for the selected computer.

To remove the "bridge" role from a computer:

1. In the ConnectWise Automate 12 browser, select the computer from which you want to remove the "bridge" role.
2. Double-click the selected computer. The computer management screen opens.
3. On the Automation () tab, click the Detected Roles tile.
4. Right-click the Kaspersky Endpoint Security Cloud Bridge role, and then click Delete Role. Confirm the action.
5. In the ConnectWise Automate navigation tree, right-click the computer, point to Commands → Remote Agent, and then click Update Plug-ins.
6. On the Automation () tab of the computer management screen, click the Detected Roles tile and check that the "bridge" role is absent in the list of roles for the selected computer.

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