When configuring integration, you must specify the parameters of the Kaspersky Lab solution that you integrate with: Kaspersky Security Center parameters or Kaspersky Endpoint Security Cloud parameters, and Autotask connection parameters. It is recommended that you check these parameters in advance in order to prepare for setting up integration.
Kaspersky Security Center parameters
Check the following parameters:
Kaspersky Endpoint Security Cloud parameters
Check the credentials of your Kaspersky Endpoint Security Cloud account: email address and password.
Autotask parameters
Credentials used to log in to Autotask: user name and password.
It is recommended to create and use a separate dedicated user with the API User security level rather than providing the credentials that you use to log in to Autotask. This security level must be set as Not required to change password. Because the API User security level does not allow logging in through the user interface, it eliminates many potential security risks associated with using an integration.
To set the "Not required to change password" security level:
Additional prerequisites
During the integration process, it is required to add virtual servers or workspaces to your integration. These virtual servers or workspaces are then mapped to Autotask accounts.
For each client company represented by an account in Autotask, create and assign a separate Kaspersky Security Center virtual server / Kaspersky Endpoint Security Cloud workspace prior to integration.
One-to-one mapping is supported, and therefore the number of virtual servers or workspaces must not be more than the number of your managed accounts.
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