Deploy Kaspersky Security Integration with ConnectWise Manage based on this schema if you use the cloud-based version of a Kaspersky Lab solution—Kaspersky Endpoint Security Cloud.
The components of Kaspersky Security Integration with ConnectWise Manage are shown as orange rectangles in the following figure.
Deployment schema for cloud-based solution
The following list describes deployment prerequisites and data flow:
In this deployment schema, only Kaspersky Security Integration Tool for MSP is used. Kaspersky Security Integration Service for MSP is not used.
Kaspersky Security Integration Tool for MSP must be installed in your infrastructure, and not in the client infrastructure.
In your Kaspersky Endpoint Security Cloud solution, workspaces must be created for each of the ConnectWise Manage companies. These workspaces are then mapped to the companies, allowing you to integrate Kaspersky Endpoint Security Cloud and ConnectWise Manage.
In your managed environment, you may have many different Kaspersky Lab programs installed. Data on the number of programs is used by Kaspersky Security Integration with ConnectWise Manage for automatic billing. Events and computer status changes sent from Kaspersky Lab programs to Kaspersky Endpoint Security Cloud are received and tickets are created based on them.