Using integration-specific information on Tigerpaw accounts

When configuring integration with Tigerpaw it is useful to check whether all Tigerpaw accounts are connected to Kaspersky Security Center virtual servers / Kaspersky Endpoint Security Cloud workspaces, or whether you accidentally skipped one or more accounts. For this purpose, you can use Tigerpaw Matrix template views, which allow you to display all existing Tigerpaw accounts together with the virtual servers or workspaces to which they are mapped.

Kaspersky Security Integration with Tigerpaw adds its own fields to the Tigerpaw configuration. You can use these fields to create Accounts Matrix templates based on integration-specific information. For example, using standard Tigerpaw functionality, you can select clients that are not integrated with Kaspersky Security Center or with Kaspersky Endpoint Security Cloud—that is, the clients whose accounts do not have a corresponding virtual server or workspace. Then, using filters, you can manually exclude accounts that do not use Kaspersky Lab products from your selection.

To view Tigerpaw accounts that are mapped to virtual servers or workspaces:

1. Log in to Tigerpaw with your credentials.
2. In Tigerpaw, create a custom Accounts Matrix template and include the desired fields, for example:
   • Acct. Name from the General section.
   • Acct. No. from the General section.
   • Acct. Type from the General section.
   • Accounts Kaspersky virtual server or Accounts Kaspersky workspace from the Custom Fields section.

   For details about the Matrix template, refer to Tigerpaw documentation.

3. Filter the resulting information by the account type (for example, Customer) and by the name of the virtual server or workspace (for example, Is not empty).

   If the name of the virtual server or workspace is empty, the account is not mapped to any virtual server or workspace.

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