Kaspersky Password Manager Help

About two-step verification

Important: Two-step verification may be unavailable in your region. For more details, see the My Kaspersky Help.

Two-step verification prevents bad guys from signing in to your My Kaspersky account even if they know your password. To verify your identity, you will receive a unique security code in one of the following ways:

• Via an email. We use the email address you save on My Kaspersky. This means that both your password and your email address are needed to sign in to your account.
• Via an authenticator app. For the authenticator app feature to be available, you first need to set up two-step verification using your mobile phone number.
• Via an SMS. We use the phone number you save on My Kaspersky. This means that both your password and your phone are needed to sign in to your account.

You can turn on two-step verification on My Kaspersky. If you change your phone number, you can update it on My Kaspersky. If you are already signed in to your account on a device, nothing will change for you. For detailed instructions, see the My Kaspersky Help.

Note: The security code is valid for a short period. If it expires, request another security code.

If you haven't received an SMS message with a security code