Quarantine and Backup

Kaspersky anti-virus applications installed on client devices may place files in Quarantine or Backup during device scan.

Quarantine is a special repository for storing files that are probably infected with viruses and files that cannot be disinfected at the time when they are detected.

Backup is designed for storing backup copies of files that have been deleted or modified during the disinfection process.

Kaspersky Security Center Cloud Console creates a summarized list of files placed in Quarantine or Backup by Kaspersky applications on the devices. Network Agents on client devices transmit information about the files in Quarantine and Backup to the Administration Server.

Kaspersky Security Center Cloud Console does not copy files from repositories to Administration Server. All files are stored in repositories on the devices.

Downloading a file from repositories

Kaspersky Security Center Cloud Console enables you to download copies of files that a security application placed in Quarantine or Backup on a client device. Files are copied to the destination that you specify.

You can download files only if one of the following conditions is met: the Do not disconnect from the Administration Server option is enabled in the settings of the device, a push server is in use, or a connection gateway is in use. Otherwise, downloading is not possible.

The maximum total number of devices with the Do not disconnect from the Administration Server option selected is 300.

To save a copy of file from Quarantine or Backup to a hard drive:

1. Do one of the following:
   • If you want to save a copy of file from Quarantine, in the main menu, go to Operations → Repositories → Quarantine.
   • If you want to save a copy of file from Backup, in the main menu, go to Operations → Repositories → Backup.
2. In the window that opens, select a file that you want to download and click Download.

The download starts. A copy of the file that had been placed in Quarantine on the client device is saved to the specified folder.

Deleting files from repositories

To delete a file from Quarantine or Backup:

1. Do one of the following:
   • If you want to save a copy of file from Quarantine, in the main menu, go to Operations → Repositories → Quarantine.
   • If you want to save a copy of file from Backup, in the main menu, go to Operations → Repositories → Backup.
2. In the window that opens, select a file that you want to delete and click Delete.
3. Confirm that you want to delete the file.

The security application on the client device that had placed files in the repository (Quarantine or Backup) deletes the same files from this repository.