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English
  • العربية (الإمارات العربية المتحدة‫)
  • Български
  • Čeština ‪(Česká republika)
  • Dansk ‪(Danmark)
  • Deutsch
  • Español ‪(España)
  • Español ‪(México)
  • Français
  • Italiano
  • 한국어 ‪(대한민국)
  • Magyar ‪(Magyarország)
  • Norsk, bokmål ‪(Norge)
  • Nederlands ‪(Nederland)
  • Polski ‪(Polska)
  • Português ‪(Brasil)
  • Português ‪(Portugal)
  • Română ‪(România)
  • Suomi ‪(Suomi)
  • Svenska ‪(Sverige)
  • ไทย ‪(ไทย)
  • Tiếng Việt ‪(Việt Nam)
  • Türkçe ‪(Türkiye)
  • Русский
  • 日本語‪(日本)
  • Kaspersky app overview
  • FAQ
    • Activating the subscription for Kaspersky app
    • Updating anti-virus databases
    • About scanning
    • About Where Is My Device
  • Subscription & Account
    • Viewing information about the subscription and its term
    • Activating the subscription for Kaspersky app
    • Signing in to My Kaspersky using your Google or Facebook account
    • Signing in to My Kaspersky using the QR code
    • Subscription restoration troubleshooting
  • Data provision
    • Compliance with European Union law
    • About data provision (EU, UK, residents of the US state of California, Brazil)
    • About data provision (other regions)
  • Installing and uninstalling the app
    • Hardware and software requirements
    • Install the app
    • Uninstalling the app
  • Scan
    • Starting a full scan
    • Starting a quick scan
    • About scanning
    • Starting a scan of files and folders
    • Configuring smart weekly scan
  • Updating anti-virus databases
  • Where Is My Device
    • Turning on Where Is My Device
    • What to do if your mobile device is ever lost or stolen
    • Configuring SIM Watch
    • Protecting the app against uninstallation
    • Unlocking the device
  • Using a screen lock
    • About screen lock options
    • Adding a secret code
    • Changing the secret code
    • Recovering the secret code
    • Adding an unlock pattern
    • About a fingerprint
  • Call Filter
    • About Call Filter
    • Managing your denylist
    • Configuring filtering
  • My apps and permissions
    • About the My apps feature
    • Analyzing installed apps
    • Viewing permissions
  • Data Leak Checker
    • About Data Leak Checker
    • Checking your account
  • Kaspersky VPN
    • About Kaspersky VPN
    • Transferring VPN settings to Kaspersky app
    • Free version of Kaspersky VPN
    • Unlimited version of Kaspersky VPN
    • Viewing the secure connection state and available traffic
    • Activating the unlimited version of Kaspersky VPN
    • Restoring the unlimited version of Kaspersky VPN
    • Configuring Smart Protection
      • About Smart Protection in VPN
      • Secure connection for a specific app
      • Secure connection for a specific website
      • Secure connection for a specific website category
      • Setting VPN rules for unsecured Wi-Fi networks
      • Setting VPN rules for known Wi-Fi networks
    • Choosing the virtual server
      • About the virtual server
      • Changing the virtual server
      • Configuring change of the virtual server
    • Protecting data if a secure connection is lost
    • Viewing the statistics of secure traffic use on My Kaspersky
    • Restrictions for the use of Kaspersky VPN
  • Weak Settings Scan
    • About weak settings
    • Fixing weak settings
  • Secure QR Scanner
  • Battery Life
  • Viewing app reports
  • Using My Kaspersky
    • About My Kaspersky
    • About My Kaspersky account
    • About two-step verification
    • Managing Kaspersky app through My Kaspersky
    • Updating databases
    • Sharing My Kaspersky credentials via a link
  • Configuring app's notifications
  • Selection of relevant security news
  • Early access to features
  • How to get technical support
  • Sources of information about the app
  • Known issues
    • Common issues
    • VPN unavailability in certain regions
    • ASUS devices
    • HTC devices
    • Huawei and Honor devices
    • Lenovo devices
    • Meizu devices
    • Nubia devices
    • SAMSUNG devices
    • XIAOMI devices
    • ZTE devices
  • Legal
    • View the terms and conditions of the End User License Agreement and other legal documents
    • Withdraw consent to send data
    • Information about third-party code
    • Trademark notices
  • For beta testers
    • About beta version
    • Beta and subscriptions

FAQ

In this section

Activating the subscription for Kaspersky app

Updating anti-virus databases

About scanning

About Where Is My Device

Article ID: 203905, Last review: Aug 19, 2022
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