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English
- Bahasa Indonesia
- Čeština (Česká republika)
- Dansk (Danmark)
- Deutsch
- Eesti
- Español (España)
- Español (México)
- Français
- Italiano
- Latviešu
- Lietuvių
- Magyar (Magyarország)
- Norsk, bokmål (Norge)
- Nederlands (Nederland)
- Polski (Polska)
- Português (Brasil)
- Português (Portugal)
- Română (România)
- Srpski
- Suomi (Suomi)
- Svenska (Sverige)
- Tiếng Việt (Việt Nam)
- Türkçe (Türkiye)
- Ελληνικά (Ελλάδα)
- Български
- Русский
- Српски
- العربية (الإمارات العربية المتحدة)
- ไทย (ไทย)
- 한국어 (대한민국)
- 简体中文
- 繁體中文
- 日本語(日本)
- About Kaspersky solutions
- Data provision
- Data provision under the End User License Agreement
- Data provision under the End User License Agreement on the territory of the European Union, the United Kingdom, Brazil, Vietnam, or by California residents
- Data provision to Kaspersky Security Network
- Saving data to the application operation report
- Locally processed data
- Saving data for Customer Service
- About using the application in the European Union, the United Kingdom, Brazil, Vietnam, or by California residents
- How subscription works
- How to activate a subscription on your device
- How to install or remove the application
- How to protect more devices
- Basic functionality of the application
- Assessing computer protection status and resolving security issues
- How to fix security issues on your PC
- Security news
- Application activity log and detailed report
- How to configure the application interface
- How to restore the default settings of the application
- How to apply the application settings on another computer
- How to pause and resume computer protection
- Evaluating Kaspersky application
- Searching the functionality of the application
- Store
- Security
- Scanning the computer
- How to run a Quick Scan
- How to run a Full Scan
- How to run a Custom Scan
- How to run a removable drive scan
- How to run a Context Menu File or Folder Scan
- How to enable or disable a background scan
- How to create a scan schedule
- How to search for vulnerabilities in applications installed on your computer
- How to exclude a file, folder, or threat type from scanning
- Scanning files in OneDrive cloud storage
- Updating anti-virus databases and application modules
- Intrusion Prevention
- Weak Settings Scan
- Network Monitor
- Pre-Kaspersky virus removal
- How to restore a deleted or disinfected file
- Protecting email
- Participating in Kaspersky Security Network
- Protection using Antimalware Scan Interface (AMSI)
- Remote management of computer protection
- Scanning the computer
- Performance
- Quick Startup
- PC Speed-Up
- App Updater
- Duplicates
- Large Files
- Unused Apps
- Hard Drive Health Monitor
- Backup and Restore
- Current Activity
- Do not Disturb Mode
- Game mode
- Battery Saver
- Optimizing the load on the operating system
- Privacy
- Kaspersky VPN
- Data Leak Checker
- Private Browsing
- Password Manager
- Safe Money
- Webcam and Mic Control
- Detection of stalkerware and other applications
- Anti-Banner
- Unwanted App Installation Blocker
- How to change Application Manager settings
- Adware Remover
- Secret Vault
- File Shredder
- Privacy Cleaner
- Protection using hardware virtualization
- Protecting personal data on the Internet
- About protection of personal data on the Internet
- About On-Screen Keyboard
- How to open On-Screen Keyboard
- How to configure the display of the On-Screen Keyboard icon
- About protection of data entered on the computer keyboard
- How to configure protection of data entered on the computer keyboard
- Checking a website for safety
- How to change encrypted connections settings
- About secure connection to Wi-Fi networks
- Configuring notifications of vulnerabilities in Wi-Fi networks
- Identity
- Home Wi-Fi
- Smart Home Monitor
- About the Smart Home Monitor component
- How to enable or disable Smart Home Monitor
- How to view devices on my network
- How to deny network access for a device
- How to delete a network with no connections from the list
- How to disable notifications when devices connect to my network
- How to send feedback about Smart Home Monitor
- Wi-Fi Analyzer
- Smart Home Monitor
- How to uninstall incompatible applications
- Using the application from the command prompt
- Contacting Customer Service
- Limitations and warnings
- Other sources of information about the application
- Network settings for interaction with external services
- Information about third-party code
- Trademark notices
Contacting Customer Service > How to get support
How to get support
How to get support
If you do not find a solution to your problem in the application documentation or in one of the other sources of information about the application, we recommend that you contact the Customer Service. Visit the Kaspersky Support website to contact our experts who will answer your questions about installing and using the application.
Before contacting Customer Service, please read the support rules.
Article ID: 85903, Last review: Oct 2, 2024