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[Topic 144975]

Data provision under the End User License Agreement

This section contains information on the specific data that are provided to Kaspersky if you have installed the application version which is not intended for use in the European Union, the United Kingdom, Brazil, Vietnam, or by California residents:

Data for Kaspersky Free plan

Data for Kaspersky Standard plan

Data for Kaspersky Plus and Kaspersky Premium plans

Kaspersky protects the received information according to legal requirements and applicable rules of Kaspersky. The data is transmitted over encrypted channels.

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[Topic 144976]

Data provision under the End User License Agreement on the territory of the European Union, the United Kingdom, Brazil, Vietnam, or by California residents

This section contains information on the specific data that are provided to Kaspersky if you have installed the application version which is intended for use in the European Union, the United Kingdom, Brazil, Vietnam, or by California residents:

Data for Kaspersky Free and Kaspersky Standard plans

Data for Kaspersky Plus plan

Data for Kaspersky Premium plan

The information mentioned in this section does not contain any personal data of the User.

The information received is protected by the Rightholder in the manner prescribed by the law and is required for the operation of the Software made available to use under the license.

Kaspersky may use the acquired statistical data based on the information received to monitor trends in computer security threats and publish reports on those threats.

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[Topic 175193]

Data provision to Kaspersky Security Network

The scope of data transmitted to Kaspersky Security Network is described in the Kaspersky Security Network Statement.

To view the Kaspersky Security Network Statement:

  1. Open the main application window.
  2. Click the Settings button button in the lower part of the application window.

    This opens the Settings window.

  3. Go to Security settingsKaspersky Security Network.

    The Kaspersky Security Network window opens showing the details of Kaspersky Security Network and Kaspersky Security Network participation settings.

  4. Click the Kaspersky Security Network Statement link to open the text of the Kaspersky Security Network Statement.

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[Topic 144977]

Saving data to the application operation report

Report files may contain personal data obtained during operation of protection components such as File Anti-Virus, Mail Anti-Virus, and Safe Browsing.

Report files can contain the following personal data:

  • IP address of the user's device
  • Online browsing history
  • Blocked links
  • Messaging history in social networks
  • Versions of the browser and operating system
  • Names of cookies and other files and paths to them
  • Email address, sender, message subject, message text, user names, and list of contacts

The maximum number of records that can be displayed in each section of the report file is 10000.

When you use the Protection for kids, Smart Home Monitor, and Security news components, you submit the following data:

  • Wi-Fi network ID, Wi-Fi network status, device ID, hash of the device MAC address, device status;
  • Information about websites visited;
  • Information about the number of times that a file has been launched on the computer (file popularity).

Report files are stored locally on your computer and are not transmitted to Kaspersky. Path to report files: %allusersprofile%\Kaspersky Lab\AVP21.19\Report\Database.

Reports are stored in the following files:

  • reports.db
  • reports.db-wal
  • reports.db-shm (does not contain any personal data)

Report files are protected against unauthorized access if self-defense is enabled in Kaspersky. If self-defense is disabled, report files are not protected.

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[Topic 144978]

Locally processed data

This section contains information on data that is collected and processed locally. The data is used to send statistics about product errors to improve its functionality.

  • Software component ID
  • Version of the Software component
  • Source file path
  • Number of the string in the script where the error has occurred
  • Name of the module in which the failure probably occurred
  • Software module ID
  • Nested error occurred during the application operation
  • Error type
  • Text of the error message
  • Memory stack of the Software process failure
  • Address for the Software module loading
  • Process system ID (PID)
  • Size of the object being processed
  • Description of an object being processed as defined in the object properties
  • Attribute data
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[Topic 248517]

Saving data for Customer Service

The application processes and stores the following personal data for further analysis by Customer Service:

  • Data that is displayed in the application interface:
    • Email address used to connect to My Kaspersky
    • Website addresses that were added to the exclusions (displayed in the Safe Browsing, Anti-Banner, Private Browsing, and Network components, and in the Reports window)
    • License data

    This data is stored locally in a non-modified form and can be viewed under any user account on the computer.

  • Data on the system memory of the application processes at the moment when a memory dump is created.
  • Data that is gathered when traces are enabled.

This data is stored locally in a modified form and can be viewed under any user account on the computer. This data is transmitted to Kaspersky only with your consent when contacting Customer Service. To learn more about the data, click the Support Statement link in the Support Tools window.

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[Topic 178754]

About using the application in the European Union, the United Kingdom, Brazil, Vietnam, or by California residents

The versions of the application that Kaspersky and our partners distribute in the European Union, the United Kingdom, Brazil, Vietnam (as well as the versions intended to be used by California residents) meet the requirements of the regulations governing the collection and processing of personal data that have been established in these regions.

To install the application, you must accept the End User License Agreement and the terms of the Privacy Policy.

In addition, the Setup Wizard prompts you to accept the following agreements regarding how your personal data is processed:

  • Kaspersky Security Network Statement. This statement allows Kaspersky experts to promptly receive information about threats detected on your computer, about applications being run and signed applications being downloaded, as well as operating system information to improve your protection.
  • Statement regarding data processing for marketing purposes. This statement allows us to create more valuable offers for you.

You can accept or decline the Kaspersky Security Network Statement and Statement regarding data processing for marketing purposes at any time from the Settings → Security settings → Kaspersky Security Network window.

If you decline the Statement regarding data processing for marketing purposes, it may take up to 4 days for all marketing campaigns and communications to be permanently deactivated.

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[Topic 160950]