Kaspersky Basic | Standard | Plus
- Frequently asked questions
- About Kaspersky
- Why My Kaspersky is needed
- How to activate a subscription on your device
- How to install or remove the application
- Data provision
- Data provision under the End User License Agreement
- Data provision under the End User License Agreement on the territory of the European Union, the United Kingdom, Brazil, or by California residents
- Data provision to Kaspersky Security Network
- Saving data to the application operation report
- Saving data for Technical Support
- About using the application in the European Union, the United Kingdom, Brazil, or by California residents
- How to protect your mobile device
- How to configure the application interface
- How to change the application icon
- How to change the Kaspersky design theme
- About Kaspersky notifications
- How to configure Kaspersky notifications
- How to change the Kaspersky icon in the notification area depending on the application status
- How to password-protect access to Kaspersky management functions
- Security
- Assessing computer protection status and resolving security issues
- How to fix security issues on your PC
- How to restore a deleted or disinfected file
- Scanning the computer
- How to run a Quick Scan
- How to run a Full Scan
- How to run a Custom Scan
- How to run a removable drive scan
- How to run a Context Menu File or Folder Scan
- How to enable or disable a background scan
- How to create a scan schedule
- How to search for vulnerabilities in applications installed on your computer
- How to exclude a file, folder, or threat type from scanning
- Scanning files in OneDrive cloud storage
- Update of anti-virus databases and application modules
- How to recover the operating system after infection
- Handling unknown applications
- Protecting email
- Weak Settings Scan
- Network Monitor
- Protection using hardware virtualization
- Protection using Antimalware Scan Interface (AMSI)
- Performance
- How to speed up computer performance
- Updating installed applications
- Backup and Restore
- About Backup and Restore
- How to create a backup task
- Step 1. Select files
- Step 2. Select folders for backup
- Step 3. Select file types for backup
- Step 4. Select backup storage
- Step 5. Creating a backup schedule
- Step 6. Setting a password to protect backup copies
- Step 7. File versions storage settings
- Step 8. Entering the backup task name
- Step 9. Wizard completion
- How to start a backup task
- Restoring data from a backup copy
- Restoring data from FTP storage
- Restoring data from a backup copy using Kaspersky Restore Utility
- About Online storage
- How to activate Online storage
- Hard Drive Health Monitor
- How to reserve operating system resources for computer games
- How to optimize the load on the operating system due to running Kaspersky tasks
- Privacy
- How to change Application Manager settings
- Protecting financial transactions and online purchases
- Protecting personal data on the Internet
- About protection of personal data on the Internet
- About On-Screen Keyboard
- How to open On-Screen Keyboard
- How to configure the display of the On-Screen Keyboard icon
- About protection of data entered on the computer keyboard
- How to configure protection of data entered on the computer keyboard
- Checking a website for safety
- How to change encrypted connections settings
- About secure connection to Wi-Fi networks
- How to run Kaspersky VPN Secure Connection
- Configuring notifications of vulnerabilities in Wi-Fi networks
- Protecting your passwords on the Internet
- Web tracking protection
- Anti-Banner protection during website browsing
- Webcam Protection
- Data Leak Checker
- Devices on My Network
- About the Devices on My Network component
- How to enable or disable the Devices on My Network component
- How to view devices on my network
- How to deny network access for a device
- How to delete a network with no connections from the list
- How to disable notifications when devices connect to my network
- How to send feedback about the Devices on My Network component
- Storing data in secret vaults
- File Shredder
- Stalkerware
- Unwanted App Installation Blocker
- How to remove traces of activity on the computer
- PC Cleaner
- About PC Cleaner
- How to manually start an analysis of objects
- How to configure a scheduled analysis
- How to select categories of objects for analysis
- Categories of objects detected
- Viewing the list of detected objects
- Viewing the list of exclusions
- How to send data about application or browser window to Kaspersky
- Security news
- Removing incompatible applications
- How to pause and resume computer protection
- How to restore the default settings for Kaspersky
- How to view Kaspersky operation report
- How to apply Kaspersky settings on another computer
- Participating in Kaspersky Security Network
- Using the application from the command prompt
- Evaluating Kaspersky
- Contacting Technical Support
- Limitations and warnings
- Other sources of information about the application
- Glossary
- Activating the application
- Anti-virus databases
- Application modules
- Backup and Restore
- Blocking an object
- Compressed file
- Database of malicious web addresses
- Database of phishing web addresses
- Digital signature
- Disk boot sector
- Exploit
- False positive
- File mask
- Heuristic analyzer
- Hypervisor
- iChecker Technology
- Incompatible application
- Infected object
- Kaspersky Security Network (KSN)
- Kaspersky update servers
- Keylogger
- Phishing
- Probable spam
- Probably infected object
- Protected Browser
- Protection components
- Protocol
- Quarantine
- Rootkit
- Script
- Secret Vault
- Security level
- Spam
- Startup objects
- Task
- Task settings
- Threat level
- Traces
- Traffic scanning
- Trust group
- Trusted process
- Unknown virus
- Update
- Update package
- Virus
- Vulnerability
- Information about third-party code
- Trademark notices
- Permissions
About your subscription
The subscription determines your application usage settings (subscription expiration date and the number of protected devices). Your subscription is provided in accordance with the End User License Agreement.
A subscription entitles you to the following kinds of services:
- The right to use the application on one or several devices. The number of devices on which you may use the application is specified in the End User License Agreement.
- Assistance from Kaspersky Technical Support
- Obtaining other services available from Kaspersky or its partners during the term of the subscription.
We recommend renewing the subscription before it expires, in order to ensure maximum protection of your computer against all security threats. If auto-renewal is disabled, or the application cannot renew your subscription for some reason (your bank card has expired or has been blocked), when the subscription expires, a grace period can be activated to let you renew the subscription; you can use the complete functionality of the application without limitations while the grace period is active. If you have not renewed your subscription, the application may switch to limited functionality mode when the grace period expires. The duration of limited functionality mode depends on your region and licensing terms. For information about the expiration date of the grace period and the limited functionality mode, see the Profile section.
About subscriptions purchased from service providers
You can obtain a subscription from a service provider (for example, from your Internet provider). You can pause or resume your subscription, renew it automatically, or cancel it. You can manage your subscription in your account on the website of the service provider that sold you the subscription. Depending on the subscription provider, the set of subscription management options may vary.
To activate the subscription on your device, apply the activation code received from your service provider. In some cases, an activation code can be downloaded and applied automatically.
If another subscription is already active in the application when you get a subscription from a service provider, the application will be used with the subscription from the service provider. Your current subscription can be used on a different device until it expires.
A subscription can be unlimited (with no expiration date) or limited (for example, to one year). Unlimited subscriptions are renewed automatically as long as timely prepayment has been made to the service provider. To continue using the application after a limited subscription expires, you must take steps to renew it.
When using the application with a subscription that you received from a service provider, you cannot add a new activation code to keep the subscription going.
If you did not renew the subscription, or the service provider was unable to renew your subscription automatically, once it expires, you may be granted a grace period to renew the subscription; the functionality of the application remains available during the grace period. The application may switch to limited functionality mode when the grace period expires. If the service provider does not provide a grace period or a limited functionality mode, all functionality of the application stops being available when the subscription expires.
About subscriptions purchased through the App Store or Google Play
If you purchased a subscription through the App Store or Google Play for use on Microsoft Windows devices, at the end of the term for your subscription, you must repurchase a subscription using the App Store or Google Play. In this event, you are not allowed to auto-renew your subscription on our partner's websites or at the Kaspersky website.
You can also get a free trial subscription in App Store or Google Play. Please note that after the evaluation period ends, the application automatically switches to the paid mode, and your bank card will be billed. If you do not want to keep using the application with this subscription, you must cancel the subscription before the trial period ends.