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Why My Kaspersky is needed

My Kaspersky is a Kaspersky website designed for centralized information storage and management of Kaspersky applications that you use.

To use My Kaspersky and some functionality of the application, you must connect the device to the My Kaspersky account.

Depending on your subscription, connecting the device on which you are installing the application to your My Kaspersky account may be required.

On My Kaspersky, you can:

  • View information about subscriptions and their expiration dates.
  • Remotely manage computer protection.
  • Securely store and synchronize your passwords and other personal information if you use Kaspersky Password Manager.
  • Download purchased applications.
  • Contact Technical Support.
  • Learn about new applications and special offers from Kaspersky.

Detailed information on using My Kaspersky is available in My Kaspersky help.

In this Help section

About My Kaspersky account

About remote management of computer protection

How to proceed to remote management of computer protection

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About My Kaspersky account

A My Kaspersky account is required for working with Kaspersky.

If you purchased your subscription from the Kaspersky Online Store, an account was created during the purchase process. An email with the password creation link was sent to the email address that you specified during purchase.

If you have purchased the subscription in some other way and you do not have an account yet, you can create an account in the account connection window during the activation of the application, on the My Kaspersky website, or in the application, in the Profile section. You can also use credentials from other Kaspersky resources to sign in to your account.

When creating an account in the application, the email with the password creation link is sent to the specified email address.

If you are creating an account on the My Kaspersky website or if you are using an installation disk, you must enter an email address and create a password. After the account is created, you will receive an email message containing a link that you must click to activate your account.

The password must contain at least eight characters, one numeral, one uppercase letter, and one lowercase Latin letter. Blank spaces are not allowed.

If the password is too weak or common, the account will not be created.

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About remote management of computer protection

If your computer has Kaspersky installed and is connected to My Kaspersky, you can manage protection of this computer remotely.

To manage computer protection remotely, sign in to your My Kaspersky account and go to Devices section.

In the Devices section, you can:

  • View the list of computer security problems and fix them remotely
  • Scan the computer for viruses and other threats
  • Update databases and application modules
  • Configure Kaspersky components

If a computer scan is started from My Kaspersky, Kaspersky processes objects that are detected automatically without your involvement. On detecting a virus or other threat, Kaspersky attempts to perform disinfection without rebooting the computer. If disinfection without restarting the computer is impossible, the list of computer security problems on My Kaspersky shows a message to the effect that the computer needs restarting to perform disinfection.

If the list of detected objects on My Kaspersky includes more than 10 items, they are grouped. In this case, the detected objects can be processed via My Kaspersky only together without the ability to examine each object separately. To view separately objects in this case, you are advised to use the interface of the application installed on the computer.

See also:

How to proceed to remote management of computer protection

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How to proceed to remote management of computer protection

To proceed to remote management of computer protection:

  1. Open the main application window.
  2. Go to the Profile section.
  3. Under Sign in to My Kaspersky, click Sign in.
  4. In the window that opens, perform one of the following operations:
    • If you have an account, enter your email address and password and connect to My Kaspersky.
    • If you do not have an account, enter your email address in the text box and click Create. A message with a password creation link is sent to the specified email address.

After a successful connection, the Profile section displays information about your connection to the account. You can now manage protection of this computer remotely from your My Kaspersky account.

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