Kaspersky Basic | Standard | Plus | Premium
- Data provision
- Data provision under the End User License Agreement
- Data provision under the End User License Agreement on the territory of the European Union, the United Kingdom, Brazil, or by California residents
- Data provision to Kaspersky Security Network
- Saving data to the application operation report
- Saving data for Technical Support
- About using the application in the European Union, the United Kingdom, Brazil, or by California residents
- About Kaspersky solutions
- How to manage subscription
- How to activate a subscription on your device
- How to install or remove the application
- How to protect more devices
- Basic functionality of the application
- Assessing computer protection status and resolving security issues
- How to fix security issues on your PC
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- How to restore the default settings of the application
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- How to pause and resume computer protection
- Evaluating the Kaspersky application
- Security
- Scanning the computer
- How to run a Quick Scan
- How to run a Full Scan
- How to run a Custom Scan
- How to run a removable drive scan
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- How to enable or disable a background scan
- How to create a scan schedule
- How to search for vulnerabilities in applications installed on your computer
- How to exclude a file, folder, or threat type from scanning
- Scanning files in OneDrive cloud storage
- Updating anti-virus databases and application modules
- Intrusion Prevention
- Weak Settings Scan
- Network Monitor
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- How to restore a deleted or disinfected file
- Protecting email
- Participating in Kaspersky Security Network
- Protection using hardware virtualization
- Protection using Antimalware Scan Interface (AMSI)
- Remote management of computer protection
- Scanning the computer
- Performance
- Quick Startup
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- Unused Apps
- Hard Drive Health Monitor
- Backup and Restore
- About Backup and Restore
- How to create a backup task
- Step 1. Select files
- Step 2. Select folders for backup
- Step 3. Select file types for backup
- Step 4. Select backup storage
- Step 5. Creating a backup schedule
- Step 6. Setting a password to protect backup copies
- Step 7. File versions storage settings
- Step 8. Entering the backup task name
- Step 9. Wizard completion
- How to start a backup task
- Restoring data from a backup copy
- Restoring data from FTP storage
- Restoring data from a backup copy using Kaspersky Restore Utility
- About Online storage
- How to activate Online storage
- Current Activity
- Do not Disturb Mode
- Game mode
- Battery Saver
- Optimizing the load on the operating system
- Privacy
- Kaspersky VPN
- Data Leak Checker
- Private Browsing
- Devices on My Network
- About the Devices on My Network component
- How to enable or disable the Devices on My Network component
- How to view devices on my network
- How to deny network access for a device
- How to delete a network with no connections from the list
- How to disable notifications when devices connect to my network
- How to send feedback about the Devices on My Network component
- Password Manager
- Safe Money
- Webcam Protection
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- Anti-Banner
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- How to change Application Manager settings
- Adware Remover
- Secret Vault
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- Privacy Cleaner
- Protecting personal data on the Internet
- About protection of personal data on the Internet
- About On-Screen Keyboard
- How to open On-Screen Keyboard
- How to configure the display of the On-Screen Keyboard icon
- About protection of data entered on the computer keyboard
- How to configure protection of data entered on the computer keyboard
- Checking a website for safety
- How to change encrypted connections settings
- About secure connection to Wi-Fi networks
- Configuring notifications of vulnerabilities in Wi-Fi networks
- Premium Support Services
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- Using the application from the command prompt
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- Other sources of information about the application
- Glossary
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Privacy > Safe Money > How to send feedback on Safe Money
How to send feedback on Safe Money
How to send feedback on Safe Money
You can send to Kaspersky your feedback on the operation of the Safe Money component or report a problem in this component.
To send feedback on the operation of the Safe Money component:
- Open the main application window.
- Go to the Privacy section.
- Select the Safe Money section, and click the View websites button.
The Safe Money window opens.
- Click the Send feedback link to open a window in which you can leave feedback about the performance of the Safe Money component.
- Please rate Safe Money on a 5-point scale by choosing from 1 to 5 stars.
- If you want to add a comment to your feedback, enter the text of your comment in the Details field.
- Click the Send button.
To report a Protected Browser problem:
- Click the Report a problem link in the pop-up window in the lower part of Protected Browser.
The window that opens lets you report a Safe Money problem.
- In the Problem drop-down list, select the item that most accurately describes your problem:
- I do not use it. Select this item if you are not using Safe Money or decided to opt out of using Safe Money.
- Website opens slowly. Select this item if the website takes longer to open than in a regular browser.
- Protected Browser starts when not needed. Select this item if websites that do not require use of Safe Money are opening in Protected Browser.
- Website authorization fails. Select this item if errors occur during authorization attempts on a website opened in Protected Browser.
- Website displays incorrectly or does not open. Select this item if websites are not opened in Protected Browser or are displayed with errors or distortions.
- Website certificate verification errors. Select this item if error messages appear during validation of website certificates.
- Unable to take a screenshot when Protected Browser is running. Select this item if screenshots are not being created in Protected Browser.
- Errors when inputting data from the keyboard or from the clipboard. Select this item if errors occur during input of data in Protected Browser.
- A web page open in Protected Browser does not print. Select this item if you are unable to print an open page of a website.
- A message appears, warning about important operating system updates not installed. Select this item if the "Critical system updates are not installed" message appears when running Protected Browser.
- Another browser runs as Protected Browser. Select this item if Protected Browser is opened in a different browser than the one in which you start it.
- Errors in operation. Select this item if Protected Browser has returned an error.
- Other. Select this item if the problem you are experiencing is not covered by the other items.
- To send additional information about your problem to Kaspersky, enter its description in the Details text field.
- Click the Send button.
If the Kaspersky application fails to send your feedback (for example, Internet connection is not available), this feedback is saved to your computer. Feedback is stored openly for 30 days.
You can send feedback on the operation of the Safe Money component up to 10 times per day.
You can also send feedback after the Safe Money component is disabled. After the component is disabled, you can send feedback once per month.
Article ID: 126790, Last review: Apr 15, 2022