Backup and Restore

This section provides information about data backup.

About Backup and Restore

Available only in Kaspersky Plus and Kaspersky Premium.

Backup and Restore is needed to protect your data against loss when your computer malfunctions or gets stolen, or when it is deleted accidentally or corrupted by hackers.

To backup data, create and start a backup task. The task can be started automatically according to schedule or manually. The application also lets you view information about completed backup tasks.

It is recommended to save backup copies of data on removable drives or in Online storage.

The Kaspersky application cannot create a full copy of a drive while a Microsoft Windows operating system is active on the drive.

The Kaspersky application lets you use the following storage types for creating backup copies:

• Local drive;
• Removable drive (e.g., an external hard drive);
• Network drive;
• Online storage.

Creating tasks based on user's access rights

Backup tasks are created based on user's access rights to files on the local computer.

If you do not have local administrator rights on the computer, you can access only tasks created by yourself. If you have local administrator rights on the computer, you see all backup tasks, but you cannot modify tasks created by other users.

Backup tasks that were created earlier without taking user rights into account are available to all users of the computer. However, if such a task gets modified, it will be run based on the rights of the user that modified the task.

Restoring tasks based on user's access rights

If you do not have local administrator rights on the computer, you can restore data only from backup tasks created by yourself and only to folders you have rights to access. If you have local administrator rights on the computer, you can restore data from any backup task to any folder.

The total size of the copied files in a folder may exceed the size of that folder if it contains links to other folders (for example, when copying the Documents folder, the My Music, My Pictures and My Videos folders will also be copied if the Documents folder contains links to those folders).

About Backup and Restore in OneDrive

When backing up files to a OneDrive folder on your computer, the Kaspersky application acts differently depending on whether the cloud file is downloaded to the OneDrive folder:

• If the file is in the cloud and in the OneDrive folder on your computer, the Kaspersky application makes a backup copy of this file.
• If the file is not in the cloud, but it is present in the OneDrive folder on your computer, Kaspersky makes a backup copy of this file.
• If the file is displayed in the OneDrive folder but it is only stored in the cloud and not on your computer, the Kaspersky application makes a backup copy of this file.

How to create a backup task

To create a backup task:

1. Open the main application window.
2. Select the Performance section.
3. In the Backup and Restore section, click the Select files button.

   The Backup Task Creation Wizard starts.

   The Wizard consists of a series of pages (steps), which you can navigate through by clicking the Back and Next buttons. To close the Wizard after it finishes, click the Done button. To stop the Wizard at any step, click the Cancel button.

   Let us review the steps of the Wizard in more detail.

Step 1. Select files

At this step of the Wizard, select the type of files or specify folders that you wish to back up:

• Select one of the preset file types (files from the My Documents and Desktop folders, photos and images, movies and videos, music files) to perform quick configuration. If you confirm this option, the wizard takes you straight to Step 4 "Select backup storage".

  The Kaspersky application does not create backup copies of files located in the "Desktop" and "My Documents" folders if these folders are located on a network drive.

• Select the Create backup copies of files from specified folders option to manually specify folders that you want to back up.

Step 2. Select folders for backup

If you have selected the Create backup copies of files from specified folders option at the previous step of the Wizard, click the Add folder button and select a folder in the Select folder for backup window that opens or drag the folder into the application window.

Select the Limit backup by file types check box if you want to specify the categories of files to back up in the folders selected.

Step 3. Select file types for backup

If you selected the Limit backup by file types check box at the previous step of the Wizard, at this step of the Wizard select check boxes opposite the types of files that you want to back up.

Step 4. Select backup storage

At this step, select the a backup storage:

• Online storage. Select this option if you want to store backup copies in the Dropbox online storage. The Online storage has to be activated before it can be used. When you back up data in Online storage, the Kaspersky application does not create backup copies of data of the types that are subject to restrictions by Dropbox usage rules.
• Local drive. If you wish to store backup copies on a local drive, select the relevant local drive in the list.
• Network drive. If you wish to store backup copies on a network drive, select the relevant network drive in the list.

• Removable drive. If you wish to store backup copies on a removable drive, select the relevant removable drive in the list.

To ensure data security, we recommend using the Online storage or creating backup storages on removable drives.

How to add network storage

How to add a removable drive as storage

Select the Use advanced storage settings check box to configure file storage settings, such as the number of versions of backup copies of files stored and the duration of storage of backup copies.

Step 5. Creating a backup schedule

Do one of the following at this step of the Wizard:

• Specify the backup task schedule if you want the backup task to start automatically.
  1. In the Run backup drop-down list, select a time interval to run the task (for example, daily) and specify the task run time in the Time field.
  2. In the Account section, specify the user name and password of your Windows account on this computer. The data of your Windows account is required to access files during backup.
  3. Select the Run scheduled backup at computer startup if it was turned off at the specified time check box if you want to run backup as soon as possible after the computer is turned on. For example, backup is scheduled to be performed every weekend. If the computer was turned off at the weekend, backup is performed after the computer is turned on a weekday. If the check box is cleared, backup is performed according to schedule without retrying to run backup after a failed attempt.
• In the Run backup list, select the on demand option if you wish to start the task manually.

When working with backup tasks, please note the following:

• If you create a scheduled backup task, you need to specify the data of your account on this computer.
• If you create an on-demand backup task, you do not need to specify the data of your account on this computer.
• If you change an on-demand task to a scheduled task, you need to specify the data of your account on this computer.

Step 6. Setting a password to protect backup copies

Select the Enable password protection check box and fill out the Password for access to backup copies and Confirm password fields to protect access to backup copies with a password.

The password is required to protect the backup storage against unauthorized access.

The application will prompt you to enter a password in the following cases:

• When you first create a backup storage on a local or removable drive (like a flash drive). When creating subsequent backup tasks to a local drive or this removable drive, the application will no longer ask you to enter a password. The password that you previously entered will be used.

  If you copy the local backup storage to a removable drive and connect this removable drive to another computer, the application will ask you to enter a password to copy or restore data from this storage.

• When you connect a removable drive to your computer. The application checks the removable drive and asks you to enter a password if it detects a backup storage on this removable drive.

Step 7. File versions storage settings

This step is available if the Use advanced storage settings check box was selected at Step 4 "Select backup storage".

Specify file storage settings:

• Select the Restrict the number of versions of backup copies check box, and in the Versions of backup copies to store field specify the number of versions of backup copies of one file to be stored.
• Select the Restrict storage period for versions of backup copies check box, and in the Keep old versions of backup copies for field specify the number of days that each file version of a backup copy should be stored.

Step 8. Entering the backup task name

Do the following at this step:

• Enter the backup task name.
• Select the Run backup when setup is complete check box to start the backup process automatically when the wizard finishes.

Step 9. Wizard completion

This window shows the process of configuring the backup storage. The configuration process may take some time.

When configuration completes, click Done.

A backup task is created. The task you have created appears in the Backup and Restore window.

How to start a backup task

To start a backup task:

1. Open the main application window.
2. Select the Performance section.
3. In the Backup and Restore section, click the View backup copies button.
4. In the Backup and Restore window that opens, select a backup task and click the Run button.

The backup task is started.

Restoring data from a backup copy

To restore data from a backup copy:

1. Open the main application window.
2. Select the Performance section.
3. In the Backup and Restore section, click the View backup copies button.

   This opens the Backup and Restore window.

   • Click the Restore files button opposite the relevant backup task.
   • Click the Manage storages button to open a window and click the Restore files button opposite the relevant backup storage.
4. If a password was specified when the backup copy was created, enter this password in the Enter your password to access the storage window.
5. In the Backup date / time drop-down list, select the date and time of creation of the backup copy.
6. Do one of the following:
   • If you want to restore all data, select the All data check box.
   • If you want to restore only certain folders, select the check boxes next to the relevant folders.
   • If you want to restore only certain files, select the check boxes next to the relevant files in the Name column.
7. To restore only specific types of files, select these file types in the File type drop-down list.
8. Click the Restore selected files button.

   The Restore files from backup copies window opens.

9. Select one of the two options:
   • Original folder. If this option is selected, the application restores data to the original folder.
   • Specified folder. If this option is selected, the application restores data to the specified folder. Click the Browse button to select the folder to which you want to restore data.
10. In the If file names conflict drop-down list, select the action to be performed by the application when the name of the file being restored matches the name of the file already present in the destination folder:
    • ask – when file names match, the application prompts you to choose one of the following options: replace the file with the backup copy, save both files, or do not restore the file.
    • replace file with backup copy – the Kaspersky application deletes the existing file and replaces it with the file restored from the backup copy.
    • save both files – the Kaspersky application leaves the existing file unchanged and saves the file restored from the backup copy under a new name in the same folder.
    • do not restore this file – the Kaspersky application leaves the existing file unchanged and does not restore the file of the same name from the backup copy.
11. Click the Restore button.

    The files selected for recovery will be restored from the backup copy and saved in the specified folder.

Restoring data from FTP storage

The Kaspersky application does not support Backup and Restore over FTP. To restore backup copies created in other Kaspersky applications from FTP storage, follow the instructions below.

To restore backup copies from FTP storage:

1. Open the main application window.
2. Select the Performance section.
3. In the Backup and Restore section, click the View backup copies button.

   This opens the Backup and Restore window.

4. Click the Manage storages link to open the Storages window.
5. Open the FTP storage folder in Windows Explorer.
6. Copy the data (including the storage.xml file) to a local drive (for example, С:\<folder name>).
7. In the Manage storages window next to the FTP storage, click the Delete storage button.
8. In the deletion confirmation window, click Remove.

   The storage is now deleted.

9. In the Manage storages window, click the Connect existing storage button.
10. In the Connect storage window, select the Local drive section and use the Browse button to specify the path to the folder containing the backup copies that you copied to the local drive from FTP storage.
11. In the Storages window, next to the connected storage, click the Restore button.
12. Follow the standard restoration procedure.

Restoring data from a backup copy using Kaspersky Restore Utility

Kaspersky Restore Utility lets you manage backup storage data on a computer where a Kaspersky application is corrupted or has been removed. By default, after installation of the application the utility is located in the Kaspersky Restore Utility folder located in the application setup folder. To use the utility on a computer where a Kaspersky application is not installed or is corrupted, copy the utility to a removable drive.

To start Kaspersky Restore Utility, you need local administrator rights.

How to start the Restore Utility

How to open a storage using the Restore Utility

How to restore data from a backup copy

About Online storage

The Kaspersky application lets you save backup copies of your data in Online storage on a remote server via the Dropbox service.

To use Online storage:

• Make sure that the computer is connected to the Internet.
• Create an account on the website of the online data storage service provider.
• Activate Online storage.

You can use one and the same Dropbox account to back up data from different devices with Kaspersky installed to a single Online storage.

The Online storage size is determined by the provider of the online storage services, the Dropbox web service. See the Dropbox website for more details on the terms of use of the web service.

When copying files to Dropbox, the Kaspersky application does not differentiate between uppercase and lowercase letters in the name of a file and/or name of a path to the file. Therefore, when attempting to create backup copies of files whose names and/or paths differ only by their case, the Kaspersky application creates only one backup copy because a conflict arises in Dropbox.

How to activate Online storage

To activate Online storage:

1. Open the main application window.
2. Select the Performance section.
3. In the Backup and Restore section, click the Select files button.

   The Backup Task Creation Wizard starts.

4. In the data type selection window, select the data category or manually specify the files that you want to back up.
5. In the storage selection window, select the Online storage option and click the Activate button.

   An Internet connection is required to create an Online storage.

   A Dropbox account login dialog opens.

6. In the window that opens, perform one of the following operations:
   • Complete registration if you are not a registered Dropbox user.
   • If you are a registered Dropbox user, log into your Dropbox account.
7. To finish Online storage activation, confirm that the Kaspersky application is allowed to use your Dropbox account for backing up and restoring data. The Kaspersky application places backup copies of saved data in a separate folder that is created in the Dropbox storage folder for applications.

   After Online storage activation has been completed, the storage selection window opens. It contains a selection of online storages to choose from. For the activated Online storage, the application shows the amount of used space and the amount of free space available for data storage.

When copying files to Dropbox, the Kaspersky application does not differentiate between uppercase and lowercase letters in the name of a file and/or name of a path to the file. Therefore, when attempting to create backup copies of files whose names and/or paths differ only by their case, the Kaspersky application creates only one backup copy because a conflict arises in Dropbox.