Performance

If your device slows down or hangs up, you are not alone. Sometimes apps refuse to open or a browser will fail to respond at a crucial time. There are multiple reasons why it can happen. Ensure the stable operation of your device for many years to come.

Quick Startup

Does your computer take too long to boot? This usually happens when many applications are launched when the operating system starts up. We will tell you which applications are slowing down your PC at startup, and help you to disable autorun of these applications.

To speed up your computer startup:

1. Open the main application window.
2. Go to the Performance section.
3. Click the Show apps button in the Quick Startup section.

   The Speed up computer startup window opens, which displays a list of applications that are launched at startup.

   The Impact on startup column displays information about the impact each application has on computer startup. This information is taken from the operating system and depends on how much computer resources the application consumes (CPU load and RAM).

4. Select an app from the list and toggle the Autorun switch to Off.

The app will no longer be launched at startup.

PC Speed-Up

Clutter builds up in an operating system over time, slowing down your PC's performance. Large number of files that are not being used and Windows registry issues contribute to that. The Kaspersky application will alert you if the amount of this data becomes excessive, and you will be given an opportunity to decide which data to delete.

To declutter your operating system:

1. Open the main application window.
2. Go to the Performance section.
3. In the PC Speed-Up block, click the Search button (or View if the search was already performed).

   Kaspersky performs a search and generates a report with the following contents:

   • Unused system files. Click the button View to view a detailed report on the operating system files that are not being used. Click the Clean up button to delete these files.
   • Windows registry issues. Click the button View to view a detailed report on the Windows registry issues that you can delete without risking damage to the operating system. Click the Fix button to fix detected issues.

Removal of unused files and fixing the detected issues will speed up your PC.

To disable the automatic search for ways to speed up your computer:

1. Open the main application window.
2. Go to the Performance section.
3. In the PC Speed-Up block, click .
4. Clear the Automatically search for ways to speed up your PC check box.

App Updater

This section provides information on how you can use the Kaspersky application to update installed applications.

Available only in Kaspersky Standard, Kaspersky Plus, and Kaspersky Premium.

About App Updater

If you have not updated applications on your computer for a long time, these applications may contain vulnerabilities. Intruders can exploit such vulnerabilities to harm your computer or data.

Updating installed applications improves the security of your computer. Using the Kaspersky application, you can search for updates for installed applications and download and install the latest updates.

The Kaspersky application divides application updates into two types:

• Important - updates that fix vulnerabilities of installed applications and improve the security of your computer.
• Recommended – updates that improve the functionality and/or make changes to the installed applications.

The Kaspersky application regularly searches for updates. When the Kaspersky application finds a new update for an application installed on your computer, the Kaspersky application shows a pop-up notification in the notification area. Information about the availability, quantity, and type of available updates is displayed in the Notification Center. You can view, download, and install available updates via the Notification Center.

You can also manually start the search for application updates.

By default, the Kaspersky application automatically downloads and installs all updates for known applications if they do not require you to accept new end user license agreements.

In Windows 8 and later versions, the Kaspersky applicaion pauses automatic downloads of application updates when a metered Internet connection is used. Downloading of updates is resumed once the unlimited connection is restored. If you have manually started the update, the Kaspersky application will download the update regardless of whether or not you are using a limited connection.

You may need administrator privileges on the computer to update certain applications.

Applications that you do not want to update or for which you do not want to install individual updates are placed by the Kaspersky application into the exclusions list. You can view and edit the list of exclusions.

Before starting the first search for application updates, the Kaspersky application may require an update of databases and application modules.

Search for application updates

To start the search for application updates:

1. Open the main application window.
2. Go to the Performance section.
3. In the App Updater block, click the Search for updates button.

This starts the search for application updates.

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How to change App Updater settings

To change App Updater settings:

1. Open the main application window.
2. Click in the lower part of the main window.

   This opens the Settings window.

3. Select the Performance settings section.
4. Click App Updater.

   This opens the App Updater settings window.

5. If you do not want the Kaspersky application to automatically download and install application updates that do not require acceptance of a new end user license agreement, clear the Automatically download and install updates if you do not have to accept new license agreements check box.

   This check box is selected by default.

6. In the Search for application updates section, select which application updates will be downloaded and installed by the Kaspersky application:
   • Select Important updates that improve computer security if you want the Kaspersky application to install only important updates that fix software vulnerabilities and improve the security of your computer.
   • Select All updates for known applications if you want the Kaspersky application to install all software updates.

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How to configure the update search mode

To configure the update search mode for installed applications:

1. Open the main application window.
2. Click in the lower part of the main window.

   This opens the Settings window.

3. Select the Performance settings section.
4. Click App Updater.

   This opens the App Updater settings window.

5. In the Update block, select the Enable search for application updates check box.
6. Click the Set up updates search mode link to open the Updates search mode window.
7. In the Search for updates drop-down list, select one of the following options:
   • Automatically. If you select this option, the Kaspersky application will run a search for application updates at least once every 24 hours according to the internal settings of the application.
   • Every day / Weekly / Monthly. If you select one of these options, the Kaspersky application will search for updates based on your defined schedule up to the exact minute. When one of these options is selected, the Postpone running after application startup for N minutes list is available.
8. Select the Search for updates on the next day if computer is turned off check box to start a search when the computer is turned on after a scheduled search was missed. If the check box is not selected, the application will start the search for updates only at the scheduled time while the computer is turned on.
9. To save the settings, click the Save button.

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Viewing the list of application updates

The Kaspersky application regularly searches for updates for applications installed on your computer. Information about the number and types of updates available for applications can be viewed in Notification Center.

To view the list generated as a result of searching for application updates:

1. Open the main application window.
2. Click the Details button in the upper part of the window.

   This opens the Notification Center window.

3. In the Status section, click the Show button in the line with the message about available application updates.

   This opens the App Updater window with a list of available application updates.

4. To update all applications appearing in the list, click the Update all button (not available in some regions).
5. To selectively update specific applications, perform one of the following actions:
   • Click the Update button in the line containing the application that you want to update.

     You are advised to read the end user license agreement before updating the application. End user license agreements are available in the License agreements drop-down list. By default, the language of the end user license agreement corresponds to the language of the application interface. If the end user license agreement in the language of the application interface is unavailable, the EULA text is provided in the language of the Kaspersky application interface. In all other cases, the text of the end user license agreement is provided in English or the first available language if the English text is unavailable.

   • Click the button to open the menu and select Do not update this application if you want the Kaspersky application to stop notifying you about available updates for the selected application.

     The selected application is moved to the list of exclusions. The Kaspersky application stops showing notifications about new updates released for this application.

   • Click the button to open the menu and select Skip this update if you want the Kaspersky application to stop notifying you about the selected update.

     The selected application update is moved to the list of exclusions. The Kaspersky application shows a notification about a new update released for this application.

   • Click the button to open the menu and select Open the vendor website if you want to manually download and install the update for the selected application.

     The default browser of the operating system opens the website of the software vendor. You can view the update on the website and download it manually.

The window interface, App Updater, and viewing of the End User License Agreements may differ depending on the localization language of the Kaspersky application.

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Removing an update or application from the exclusions list

When viewing the list of application updates, you can skip notifications about individual updates or skip notifications about all updates for specific applications. The Kaspersky application adds these updates and applications to the exclusions list.

To remove an update or application from the exclusions list:

1. Open the main application window.
2. Click in the lower part of the main window.

   This opens the Settings window.

3. Select the Performance settings section.
4. Click App Updater.

   This opens the App Updater settings window.

5. Click the Exclusions link to open the Exclusions window.

   The Exclusions list contains the applications and updates for which you have indicated that no updates are necessary, as well as individual updates of applications that you did not install.

6. Select the update or application in the list and click the Delete button.

During the next search for updates, the Kaspersky application will notify you about the availability of updates for applications that you have removed from the exclusions list.

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Duplicates

Your computer may store files with identical file names and identical content. These duplicate files clutter up memory, take up space on your hard drive and make your computer run slower. You can find duplicate files and delete extra copies using the Duplicate Files feature.

To remove duplicate files:

1. Open the main application window.
2. Go to the Performance section.
3. Select the search area in the drop-down list in the Duplicates section.
4. Click Search.
5. In the search results window, select the files and click Delete.

Duplicate files will be removed from your computer, while the original data will be preserved.

Large Files

You are trying to save data on your computer but you suddenly find out that your hard drive is almost full. Sounds familiar? In this case, you might want to find and delete large files that you do not need, and we are going to help you with that.

To find large files on your computer and remove them:

1. Open the main application window.
2. Go to the Performance section.
3. In the Files larger than drop-down list of the Large Files section, specify the size of files you want to find, for example > 1 GB.
4. Select a specific folder for your search, or leave the default value User's folders unchanged.
5. Click Search.

   The search will be performed, and the Large Files window will open. It will display a list of large files found. You can sort the files by file type. To do this, select a file category, for example, Images.

6. Perform the following actions:
   • Check the Select all box if you want to remove all the files, and click the Delete button.
   • Otherwise, check the boxes next to specific files and click the Delete button.

The selected files will be removed from your computer.

Unused Apps

Several factors affect your computer's performance, and the number of installed applications is one of them. The more applications you have installed, the slower your computer is running. This is caused by the fact that some apps, including those installed without your knowledge, may be launched automatically, consuming the CPU resources and using up RAM, as well as performing unnecessary and sometimes even malicious actions.

The Kaspersky application will help you find and remove these apps.

To remove applications you do not use:

1. Open the main application window.
2. Go to the Performance section.
3. Click the Search button in the Unused Apps section.

   After completing the search, the Kaspersky application will display the list of unused apps. You can select specific apps to remove in that list.

4. To remove an app, click the Remove button next to the app you want to remove.

The app will be removed from your computer.

Hard Drive Health Monitor

This section provides information on how you can use the Kaspersky application to check the health of your computer's hard drive or a connected external hard drive.

About Hard Drive Health Monitor

Available only in Kaspersky Plus and Kaspersky Premium.

If your hard drive suddenly becomes damaged, this can cause loss of data stored on the hard drive. The Kaspersky application lets you monitor the health of your hard drives using S.M.A.R.T. (Self-Monitoring Analysis and Reporting Technology). This technology is based on continuous monitoring of the main performance characteristics of the hard drive. Using the Kaspersky application, you can quickly find out about hard drive health getting worse and copy data from damaged drives to other media.

If Hard Drive Health Monitor is enabled, the Kaspersky application constantly monitors the health of your hard drives and notifies you when the health is getting worse. You can view the health of both internal and external hard drives. Notifications about hard drive health getting worse are shown in the taskbar notification area. Detailed reports about hard drive monitoring results are shown in the Reports section.

If your hard drive’s health got worse and it is no more safe to store data on the drive, the Kaspersky application offers you to copy data from this drive to other media to avoid data loss. You can copy data from a damaged hard drive to any good medium that is available.

You can disable Hard Drive Health Monitor. After disabling Hard Drive Health Monitor, the Kaspersky application no longer notifies you about changing health of your hard drives and does not offer you to copy data from damaged drives to other media.

How to enable or disable Hard Drive Health Monitor

To enable or disable Hard Drive Health Monitor:

1. Open the main application window.
2. Click in the lower part of the main window.

   This opens the Settings window.

3. Go to Performance settings → PC resource consumption.
4. Do one of the following:
   • To enable Hard Drive Health Monitor, select the Perform hard drive health scan check box.
   • To disable Hard Drive Health Monitor, clear the Perform hard drive health scan check box.

How to check health of a hard drive

The Kaspersky application constantly monitors the health of both internal and external hard drives of your computer. The monitoring works in the background. If your hard drive's health is getting worse and it is no more safe to store data on the drive, the application notifies you and offers to copy data to other media.

The Hard Drive Health Monitor window shows the following information about the hard drive:

• Drive health.
• Drive temperature.

The hard drive can be in one of the following states:

• Good – the state corresponding to a new hard drive.
• Normal – there are minor issues with the hard drive.
• Bad – the hard drive state is critical, data loss is possible.

The hard drive temperature range can be one of the following:

• Good – the hard drive is not overheating.
• Normal – the temperature of the hard drive is slightly raised.
• Bad – the hard drive is overheating.

The Drive health history chart shows information about drive health change over the specified period. The maximum displayed period is 1 year.

The Kaspersky application also shows the following statistics about your hard drives:

• Total power-on hours – the total hard drive uptime, in hours.
• Total power cycle count – the total number of power-ons of the hard drive.

The <drive name> S.M.A.R.T. attributes report shows information about the hard drive's S.M.A.R.T. parameter values sorted by severity. Parameter set may vary depending on the manufacturer and model of the hard drive.

To check the current health of your computer's hard drives:

1. Open the main application window.
2. Go to the Performance section.
3. Under Take care of your hard drive and data:
   • If you want to view the graph, click the History button.
   • If you want to view the report, click the Details button.

This takes you to the window where you can look at details of your hard drive condition.

How to copy data from a damaged hard drive

If the health of one or more hard drives on your computer got worse and it is no more safe to store data on the drives, the Kaspersky application notifies you and offers you to copy data from these drives to other media.

To copy your data from a damaged hard drive to a good hard drive:

1. Do one of the following:
   • If you receive a notification that the health of the hard drive got worse, click the Details button in the notification window.

     The Hard Drive Health Monitor window opens.

   • Click the Copy data button in the Hard Drive Health Monitor window.
2. In the Copying data window that opens, click the Start backup button.

   This opens the Select storage window.

3. In the Select storage window, select a good hard drive to copy data from the damaged drive.
4. Click Next.

   This opens the Select files and folders to copy window.

5. Do one of the following:
   • Drag and drop files from Windows Explorer to the highlighted area of the Select files and folders to copy window.
   • Click the select them from the list link.

     In the Explorer window that opens, you can select files and folders to copy to the good hard drive.

6. After adding all the files and folders you want to copy to the list, click the Next button.

   This opens the Creating folder to copy data window.

7. Do one of the following:
   • Click the Next button to create a new folder on the selected good hard drive and copy files and folders from the damaged drive to it.
   • Click the Change button to select an existing folder on the good drive and copy files and folders from the damaged drive to it.
8. Do one of the following:
   • If the selected good drive has sufficient disk space to copy selected files and folders, click the Next button to start copying.
   • If the selected good drive has insufficient disk space to copy selected files and folders, click the Back button to select another good drive and try again.
9. When copying is finished, perform one of the following:
   • To open the folder with files copied from the damaged hard drive, click the Open folder button.
   • To close the window, click the Done button.

To copy your data from a damaged hard drive to the Dropbox online storage:

1. Do one of the following:
   • If you receive a notification that the health of the hard drive got worse, click the Details button in the notification window.

     The Hard Drive Health Monitor window opens.

   • Click the Copy data button in the Hard Drive Health Monitor window.
2. In the Copying data window that opens, click the Start backup button.

   This opens the Select storage window.

3. In the Select storage window, select your Dropbox online storage.

   You also can perform one of the following actions:

   • If the storage is not active, click the Activate button.
   • To disable the storage, click the Remove the storage link.
4. Click Next.

   This opens the Copying data window.

5. Do one of the following:
   • Drag and drop files from Windows Explorer to the highlighted area of the Copying data window.
   • Click the select them from the list link.

     In the Explorer window that opens, you can select files and folders to copy to the Dropbox online storage.

6. After adding all the files and folders you want to copy to the list, click the Start backup button.

   Data copying begins.

7. When copying is finished, perform one of the following:
   • If data backup is completed successfully, click the Done button to close the window.
   • If the application has notified you that backup has failed, free up some space in the Online storage and try again.

There are restrictions on copying data that is stored in OneDrive cloud storage.

Hard Drive Health Monitor limitations

In some cases, the Kaspersky application cannot determine the state of the hard drive due to the following limitations:

• The hard drive does not support S.M.A.R.T technology.
• The S.M.A.R.T. feature is turned off on the hard drive.
• The Kaspersky application does not support:
  • Type of connected hard drive
  • Type of USB controller of the hard drive
• The hard drive is disabled.
• The hard drive belongs to a virtual machine, for example, VMWare. Information about the health of such hard drives is either not displayed or displayed incorrectly.

Backup and Restore

This section provides information about data backup.

About Backup and Restore

Available only in Kaspersky Plus and Kaspersky Premium.

Backup and Restore is needed to protect your data against loss when your computer malfunctions or gets stolen, or when it is deleted accidentally or corrupted by hackers.

To backup data, create and start a backup task. The task can be started automatically according to schedule or manually. The application also lets you view information about completed backup tasks.

It is recommended to save backup copies of data on removable drives or in Online storage.

The Kaspersky application cannot create a full copy of a drive while a Microsoft Windows operating system is active on the drive.

The Kaspersky application lets you use the following storage types for creating backup copies:

• Local drive;
• Removable drive (e.g., an external hard drive);
• Network drive;
• Online storage.

Creating tasks based on user's access rights

Backup tasks are created based on user's access rights to files on the local computer.

If you do not have local administrator rights on the computer, you can access only tasks created by yourself. If you have local administrator rights on the computer, you see all backup tasks, but you cannot modify tasks created by other users.

Backup tasks that were created earlier without taking user rights into account are available to all users of the computer. However, if such a task gets modified, it will be run based on the rights of the user that modified the task.

Restoring tasks based on user's access rights

If you do not have local administrator rights on the computer, you can restore data only from backup tasks created by yourself and only to folders you have rights to access. If you have local administrator rights on the computer, you can restore data from any backup task to any folder.

The total size of the copied files in a folder may exceed the size of that folder if it contains links to other folders (for example, when copying the Documents folder, the My Music, My Pictures and My Videos folders will also be copied if the Documents folder contains links to those folders).

About Backup and Restore in OneDrive

When backing up files to a OneDrive folder on your computer, the Kaspersky application acts differently depending on whether the cloud file is downloaded to the OneDrive folder:

• If the file is in the cloud and in the OneDrive folder on your computer, the Kaspersky application makes a backup copy of this file.
• If the file is not in the cloud, but it is present in the OneDrive folder on your computer, Kaspersky makes a backup copy of this file.
• If the file is displayed in the OneDrive folder but it is only stored in the cloud and not on your computer, the Kaspersky application makes a backup copy of this file.

How to create a backup task

To create a backup task:

1. Open the main application window.
2. Select the Performance section.
3. In the Backup and Restore block, click the Select files button.

   The Backup Task Creation Wizard starts.

   The Wizard consists of a series of pages (steps), which you can navigate through by clicking the Back and Next buttons. To close the Wizard after it finishes, click the Done button. To stop the Wizard at any step, click the Cancel button.

   Let us review the steps of the Wizard in more detail.

Step 1. Select files

At this step of the Wizard, select the type of files or specify folders that you wish to back up:

• Select one of the preset file types (files from the My Documents and Desktop folders, photos and images, movies and videos, music files) to perform quick configuration. If you confirm this option, the wizard takes you straight to Step 4 "Select backup storage".

  The Kaspersky application does not create backup copies of files located in the "Desktop" and "My Documents" folders if these folders are located on a network drive.

• Select the Create backup copies of files from specified folders option to manually specify folders that you want to back up.

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Step 2. Select folders for backup

If you have selected the Create backup copies of files from specified folders option at the previous step of the Wizard, click the Add folder button and select a folder in the Select folder for backup window that opens or drag the folder into the application window.

Select the Limit backup by file types check box if you want to specify the categories of files to back up in the folders selected.

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Step 3. Select file types for backup

If you selected the Limit backup by file types check box at the previous step of the Wizard, at this step of the Wizard select check boxes opposite the types of files that you want to back up.

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Step 4. Select backup storage

At this step, select the a backup storage:

• Online storage. Select this option if you want to store backup copies in the Dropbox online storage. The Online storage has to be activated before it can be used. When you back up data in Online storage, the Kaspersky application does not create backup copies of data of the types that are subject to restrictions by Dropbox usage rules.
• Local drive. If you wish to store backup copies on a local drive, select the relevant local drive in the list.
• Network drive. If you wish to store backup copies on a network drive, select the relevant network drive in the list.

• Removable drive. If you wish to store backup copies on a removable drive, select the relevant removable drive in the list.

To ensure data security, we recommend using the Online storage or creating backup storages on removable drives.

How to add network storage

How to add a removable drive as storage

Select the Use advanced storage settings check box to configure file storage settings, such as the number of versions of backup copies of files stored and the duration of storage of backup copies.

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Step 5. Creating a backup schedule

Do one of the following at this step of the Wizard:

• Specify the backup task schedule if you want the backup task to start automatically.
  1. In the Run backup drop-down list, select a time interval to run the task (for example, daily) and specify the task run time in the At field.
  2. In the Account section, specify the user name and password of your Windows account on this computer. The data of your Windows account is required to access files during backup.
  3. Select the Run scheduled backup at computer startup if it was turned off at the specified time check box if you want to run backup as soon as possible after the computer is turned on. For example, backup is scheduled to be performed every weekend. If the computer was turned off at the weekend, backup is performed after the computer is turned on a weekday. If the check box is cleared, backup is performed according to schedule without retrying to run backup after a failed attempt.
• In the Run backup list, select the on demand option if you wish to start the task manually.

When working with backup tasks, please note the following:

• If you create a scheduled backup task, you need to specify the data of your account on this computer.
• If you create an on-demand backup task, you do not need to specify the data of your account on this computer.
• If you change an on-demand task to a scheduled task, you need to specify the data of your account on this computer.

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Step 6. Setting a password to protect backup copies

Select the Enable password protection check box and fill out the Password for access to backup copies and Confirm password fields to protect access to backup copies with a password.

The password is required to protect the backup storage against unauthorized access.

The application will prompt you to enter a password in the following cases:

• When you first create a backup storage on a local or removable drive (like a flash drive). When creating subsequent backup tasks to a local drive or this removable drive, the application will no longer ask you to enter a password. The password that you previously entered will be used.

  If you copy the local backup storage to a removable drive and connect this removable drive to another computer, the application will ask you to enter a password to copy or restore data from this storage.

• When you connect a removable drive to your computer. The application checks the removable drive and asks you to enter a password if it detects a backup storage on this removable drive.

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Step 7. File versions storage settings

This step is available if the Use advanced storage settings check box was selected at Step 4 "Select backup storage".

Specify file storage settings:

• Select the Restrict the number of versions of backup copies check box, and in the Versions of backup copies to store field specify the number of versions of backup copies of one file to be stored.
• Select the Restrict storage period for versions of backup copies check box, and in the Keep old versions of backup copies for field specify the number of days that each file version of a backup copy should be stored.

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Step 8. Entering the backup task name

Do the following at this step:

• Enter the backup task name.
• Select the Run backup when setup is complete check box to start the backup process automatically when the wizard finishes.

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Step 9. Wizard completion

This window shows the process of configuring the backup storage. The configuration process may take some time.

When configuration completes, click Done.

A backup task is created. The task you have created appears in the Backup and Restore window.

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How to start a backup task

To start a backup task:

1. Open the main application window.
2. Select the Performance section.
3. In the Backup and Restore block, click the View backup copies button.
4. In the Backup and Restore window that opens, select a backup task and click the Run button.

The backup task is started.

Restoring data from a backup copy

To restore data from a backup copy:

1. Open the main application window.
2. Select the Performance section.
3. In the Backup and Restore block, click the View backup copies button.

   This opens the Backup and Restore window.

   • Click the Restore files button opposite the relevant backup task.
   • Click the Manage storages button to open a window and click the Restore files button opposite the relevant backup storage.
4. If a password was specified when the backup copy was created, enter this password in the Enter your password to access the storage window.
5. In the Backup date / time drop-down list, select the date and time of creation of the backup copy.
6. Do one of the following:
   • If you want to restore all data, select the All data check box.
   • If you want to restore only certain folders, select the check boxes next to the relevant folders.
   • If you want to restore only certain files, select the check boxes next to the relevant files in the Name column.
7. To restore only specific types of files, select these file types in the File type drop-down list.
8. Click Restore selected files.

   This opens the Restore files from backup copies window.

9. Select one of the two options:
   • Original folder. If this option is selected, the application restores data to the original folder.
   • Specified folder. If this option is selected, the application restores data to the specified folder. Click the Browse button to select the folder to which you want to restore data.
10. In the If file names conflict drop-down list, select the action to be performed by the application when the name of the file being restored matches the name of the file already present in the destination folder:
    • ask – when file names match, the application prompts you to choose one of the following options: replace the file with the backup copy, save both files, or do not restore the file.
    • replace file with backup copy – the Kaspersky application deletes the existing file and replaces it with the file restored from the backup copy.
    • save both files – the Kaspersky application leaves the existing file unchanged and saves the file restored from the backup copy under a new name in the same folder.
    • do not restore this file – the Kaspersky application leaves the existing file unchanged and does not restore the file of the same name from the backup copy.
11. Click Restore.

    The files selected for recovery will be restored from the backup copy and saved in the specified folder.

Restoring data from FTP storage

The Kaspersky application does not support Backup and Restore over FTP. To restore backup copies created in other Kaspersky applications from FTP storage, follow the instructions below.

To restore backup copies from FTP storage:

1. Open the main application window.
2. Select the Performance section.
3. In the Backup and Restore block, click the View backup copies button.

   This opens the Backup and Restore window.

4. Click the Manage storages link to open the Storages window.
5. Open the FTP storage folder in Windows Explorer.
6. Copy the data (including the storage.xml file) to a local drive (for example, С:\<folder name>).
7. In the Storages window next to the FTP storage, click the Delete storage button.
8. In the deletion confirmation window, click Delete.

   The storage is now deleted.

9. In the Storages window, click the Connect existing storage button.
10. In the Connect storage window, select the Local drive section and use the Browse button to specify the path to the folder containing the backup copies that you copied to the local drive from FTP storage.
11. In the Storages window, next to the connected storage, click the Restore files button.
12. Follow the standard restoration procedure.

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Restoring data from a backup copy using Kaspersky Restore Utility

Kaspersky Restore Utility lets you manage backup storage data on a computer where a Kaspersky application is corrupted or has been removed. By default, after installation of the application the utility is located in the Kaspersky Restore Utility folder located in the application setup folder. To use the utility on a computer where a Kaspersky application is not installed or is corrupted, copy the utility to a removable drive.

To start Kaspersky Restore Utility, you need local administrator rights.

How to start the Restore Utility

How to open a storage using the Restore Utility

How to restore data from a backup copy

About Online storage

The Kaspersky application lets you save backup copies of your data in Online storage on a remote server via the Dropbox service.

To use Online storage:

• Make sure that the computer is connected to the Internet.
• Create an account on the website of the online data storage service provider.
• Activate Online storage.

You can use one and the same Dropbox account to back up data from different devices with Kaspersky installed to a single Online storage.

The Online storage size is determined by the provider of the online storage services, the Dropbox web service. See the Dropbox website for more details on the terms of use of the web service.

When copying files to Dropbox, the Kaspersky application does not differentiate between uppercase and lowercase letters in the name of a file and/or name of a path to the file. Therefore, when attempting to create backup copies of files whose names and/or paths differ only by their case, the Kaspersky application creates only one backup copy because a conflict arises in Dropbox.

How to activate Online storage

To activate Online storage:

1. Open the main application window.
2. Select the Performance section.
3. In the Backup and Restore block, click the Select files button.

   The Backup Task Creation Wizard starts.

4. In the data type selection window, select the data category or manually specify the files that you want to back up.
5. In the storage selection window, select the Online storage option and click the Activate button.

   An Internet connection is required to create an Online storage.

   A Dropbox account login dialog opens.

6. In the window that opens, perform one of the following operations:
   • Complete registration if you are not a registered Dropbox user.
   • If you are a registered Dropbox user, log into your Dropbox account.
7. To finish Online storage activation, confirm that the Kaspersky application is allowed to use your Dropbox account for backing up and restoring data. The Kaspersky application places backup copies of saved data in a separate folder that is created in the Dropbox storage folder for applications.

   After Online storage activation has been completed, the storage selection window opens. It contains a selection of online storages to choose from. For the activated Online storage, the application shows the amount of used space and the amount of free space available for data storage.

When copying files to Dropbox, the Kaspersky application does not differentiate between uppercase and lowercase letters in the name of a file and/or name of a path to the file. Therefore, when attempting to create backup copies of files whose names and/or paths differ only by their case, the Kaspersky application creates only one backup copy because a conflict arises in Dropbox.

Current Activity

If you have noticed that your computer freezes or runs slower, you can open the Application Activity window, which shows a list of currently running apps and active processes, and terminate an app or apps that are consuming too much of your computer's resources.

To see the current activity and/or terminate an app:

1. Open the main application window.
2. Go to the Performance section.
3. In the Current Activity block, click the View activity button.

   This will open the Application Activity window on the Running tab.

4. From the app list, select the one consuming the most of your processor resources (in the CPU column) and/or RAM (the Memory column), and click the Terminate process button.

The app will terminate.

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Do not Disturb Mode

In the Do not Disturb Mode, the Kaspersky application does not show pop-up notifications about security events on your PC while you are working, studying, in a video call, or watching a movie. The Do not Disturb Mode is enabled and disabled automatically. You do not have to change the application settings.

After exiting Do not Disturb Mode, the application will use the taskbar notification area to display a message regarding any event that occurred while you were busy. If there were multiple events, click the View button to go to the Notification Center and view all events.

You can also view all events that occurred over the past three days in the Notification Center on the Status tab in the Notifications section.

As long as the Game Mode or Do Not Disturb mode is enabled, you will also not see notifications from Kaspersky VPN Secure Connection and Kaspersky Password Manager applications installed on the same device.

You can find out more about displaying notifications in the How to configure application notifications section of Help.

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Game mode

When the Kaspersky application runs in full-screen mode together with some other applications (particularly computer games), the following issues may occur:

• Application or game performance decreases due to lack of system resources;
• Notification windows of the Kaspersky application distract the user from the gaming process;

To avoid changing the settings of the Kaspersky application manually every time you switch to full-screen mode, you can use Game mode. If Game mode is being used and you are playing or working with applications in full-screen mode, the Kaspersky application does not run scan and update tasks and does not display notifications.

To enable Game mode:

1. Open the main application window.
2. Click in the lower part of the main window.

   This opens the Settings window.

3. Go to Performance settings → PC resource consumption.
4. Select the Game Mode check box.

You can also select the Do not Disturb Mode check box. In this mode, you do not see notifications if you're actively working in some applications, also scan and update tasks are not started.

As long as the Game Mode or Do Not Disturb mode is enabled, you will also not see notifications from Kaspersky VPN Secure Connection and Kaspersky Password Manager applications installed on the same device.

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Battery Saver

When Battery Saver mode is activated, the Kaspersky application postpones scheduled scan and update tasks. You can start scan and update tasks manually, if necessary.

You can also enable or disable Battery Saver mode in the PC resource consumption window by selecting or clearing the Battery Saver check box.

Optimizing the load on the operating system

When you run a computer scan using the Kaspersky application, it can consume significant system resources. In order to optimize the load on the system, you can configure the Kaspersky application to run scan tasks (for system memory, the system partition, and startup objects) and to update databases when the computer is locked or the screen saver is activated. This additional setting allows you to enhance the security of your computer without sacrificing performance when you are using it.

If the computer is running on battery, the Kaspersky application will not execute tasks when the computer is idle in order to prolong battery life.

To optimize the load on the operating system:

1. Open the main application window.
2. Click in the lower part of the main window.

   This opens the Settings window.

3. Go to Performance settings → PC resource consumption.
4. Select the Postpone computer scan tasks when the CPU and disk systems are at high load check box.

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