Kaspersky Who Calls for iOS
- Kaspersky Who Calls overview
- FAQ
- Can the app work offline?
- What databases does Kaspersky Who Calls use?
- Incoming calls are not identified and a loading image is shown near the Kaspersky Who Calls icon
- After the app is installed and updated, the device takes up a lot of time to update the "Call blocking and identification" settings
- In the device settings, when trying to turn the Who Calls switch to ON, an error message appears
- It takes the app a lot of time to update information about phone numbers
- Subscription
- Data provision
- Installing and uninstalling the app
- How do I...?
- Using My Kaspersky
- How to get customer support
- Known issues
- Legal
- For beta testers
How do I delete number from spam list?
How to delete a phone number from global spam database
If you think that a phone number should not exist in the global spam database, you can send us a request to remove the number.
To send us your request:
- In the navigation bar, tap
. - In the ADDITIONAL section, tap About the App.
- Scroll down the next screen and tap Report That a Number Is Not Spam.
An e-mail client window appears. You can use it to send us your feedback.
We will do our best to verify this information and fix the mistake.
How to delete a phone number from the spam list on your device
If Kaspersky Who Calls marks calls from a certain number as spam, but you still want to receive calls from this number, you can report this number as not spam. The app remembers the telephone number you have deleted from your spam list and handles this number as not spam on your device.
To delete a number from your spam list:
- In the navigation bar, tap
. - Tap a number.
- In the call detail window, tap Not Spam.
- In the window that opens, enter a comment if you want to. Then tap Done.
You can also delete a number from your spam list by swiping it to the left, and then tapping Delete.