Kaspersky Who Calls for iOS
Incoming calls are not identified and a loading image is shown near the Kaspersky Who Calls icon
Incoming calls are not identified and a loading image is shown near the Kaspersky Who Calls icon
Regardless of this issue, Kaspersky Who Calls will still provide information about phone numbers when checking an unknown number inside the app.
Solution:
- Remove Kaspersky Who Calls from the device and reinstall it.
- Before running the app for the first time:
On devices with iOS 18:
- Go to Settings > Apps > Phone > Call blocking and Identification and turn OFF the switch for Kaspersky Who Calls.
On devices with iOS 17 or earlier:
- Go to Settings > Phone> Call blocking and Identification and turn OFF the switch for Kaspersky Who Calls.
- Launch Kaspersky Who Calls and follow the instructions of the First Run Wizard.
- Wait about 5-10 minutes after the databases are updated.
We do not recommend you to force-stop the app. Interrupting a detached process can cause unstable operation of the app.
Article ID: 177728, Last review: Oct 3, 2024