Kaspersky Next XDR Expert

Creating incident types

To create an incident type:

1. In the main menu, go to Settings → Tenants.
2. Click the name of the required tenant.

   The tenant's properties window opens.

3. On the Settings tab, click Incident management, and then select the Types tab.
4. Click the Create button.

   The Create incident type window opens.

5. If you want the new incident type to be active, switch on the Active type toggle button.
6. In the Name field, enter the name of the new incident type.
7. If you want all new incidents to be assigned this type by default, select the Set as default check box.

   There can be only one default incident in a tenant. It means that if the tenant already has a default incident type, this type will no longer be default after you select this check box.

8. In the Workflow field, select the incident workflow.
9. If necessary, in the Description field, enter an incident type description or a comment.
10. Click the Create button.

The new incident type is displayed in the incident types table.