Kaspersky Next XDR Expert

Forced synchronization

Although Open Single Management Platform automatically synchronizes the status, settings, tasks, and policies for managed devices, in some cases the administrator must know for certain, at a given moment, whether synchronization has already been performed for a specified device.

Synchronizing a single device

To force synchronization between the Administration Server and a managed device:

1. In the main menu, go to Assets (Devices) → Managed devices.
2. Click the name of the device that you want to synchronize with the Administration Server.

   A property window opens with the General section selected.

3. Click the Force synchronization button.

The application synchronizes the selected device with the Administration Server.

Synchronizing multiple devices

To force synchronization between the Administration Server and multiple managed devices:

1. Open the device list of an administration group or a device selection:
   • Run a device selection to view the device list.
   • In the main menu, go to Assets (Devices) → Managed devices, and then select the administration group that contains devices to synchronize:
     • For the root group, you can proceed to the next step.
     • For a subgroup, click the Change scope button at the top of the page, and then in the window that opens, click the name of the subgroup.

       The path to the selected group is displayed at the top of the page. If necessary, you can click a link with the administration group name to go to the group. By default, the last link in the path is inactive.

2. Select the check boxes next to the devices that you want to synchronize with the Administration Server.
3. Above the list of managed devices, click the ellipsis button (), and then click the Force synchronization button.

   The application synchronizes the selected devices with the Administration Server.

4. In the device list, check that the time of last connection to the Administration Server has changed, for the selected devices, to the current time. If the time has not changed, update the page content by clicking the Refresh button.

The selected devices are synchronized with the Administration Server.

Viewing the time of a policy delivery

After changing a policy for a Kaspersky application on the Administration Server, the administrator can check whether the changed policy has been delivered to a specific managed device. A policy can be delivered during a regular synchronization or a forced synchronization.

To view the date and time that an application policy was delivered to a managed device:

1. In the main menu, go to Assets (Devices) → Managed devices.
2. Click the name of the device that you want to synchronize with the Administration Server.

   A property window opens with the General section selected.

3. Click the Applications tab.
4. Select the application for which you want to view the policy synchronization date.

   The application policy window opens with the General section selected and the policy delivery date and time displayed.