Kaspersky Next XDR Expert

Managing incident workflows

Kaspersky Next XDR Expert allows you to configure a flexible incident workflow. Kaspersky Next XDR Expert also visualizes the workflow in the visual editor.

The incident workflow is a set of statuses and transitions that an incident goes through during its lifecycle. Status is a step in the incident handling process. Transition helps the incident to move between different statuses. A transition is a link that allows you to configure transitions from one incident status to another and back. If necessary, you can use a transition as a one-way link.

You can create an incident workflow or use a predefined workflow that you can customize.

You also can assign a workflow to the incident types. This will help you manage the incident lifecycle in the most convenient way.