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[Topic 138202]

About the Devices on My Network component

Available only in Kaspersky Plus and Kaspersky Premium.

Hackers could potentially capture your password or hack into your home network to take advantage of your Internet or steal your data. The Kaspersky application protects your wireline Ethernet networks and Wi-Fi networks against unauthorized connections.

When a device connects your network, the Kaspersky application displays a relevant notification and asks if you would like to view the devices connected to this network:

You can disable device control in your network at any time. The Kaspersky application stops displaying devices in this network and notifying you when new devices are connected to this network.

Even one unsecured device in the home network reduces protection of your other devices. You can use My Kaspersky to view which Kaspersky applications are installed on other devices that are connected to the same account on My Kaspersky.

You can disable the Devices on My Network component. When you disable the component, the Kaspersky application stops notifying you about connections to your network.

To learn other available security methods for connecting to Wi-Fi networks, visit the Technical Support website.

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[Topic 138204]

How to enable or disable the Devices on My Network component

To enable or disable the Devices on My Network component:

  1. Open the main application window.
  2. Click the Settings 2019.png button in the lower part of the window.

    The Settings window opens.

  3. Select the Security settings section.
  4. Select the Firewall component.
  5. Do one of the following:
    • To enable the Devices on My Network component, select the Show devices that are connected to my networks check box.
    • To disable the Devices on My Network component, clear the Show devices that are connected to my networks check box.
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[Topic 139737]

How to view devices on my network

The Kaspersky application shows the following information about devices connected to your Wi-Fi network or the wireline Ethernet network:

  • Device name
  • Device manufacturer
  • Device type (e.g., computer, mobile device, router, gaming console, or video camera)
  • Operating system installed on the device
  • MAC address (unique network ID of the device)
  • IP address of the device
  • Time when disconnected devices were last detected in the network
  • Kaspersky applications installed on the device (for devices protected under the Personal and Family packages and connected to the same account on My Kaspersky)

To view devices that are connected to your network:

  1. Open the main application window.
  2. Do one of the following:
    • Go to the Privacy block, and click the Details button in the Devices on My Network section.
    • In the main application window, click the Details button in the Devices on My Network section.
    • Click the <network name> link that is displayed in the lower part of the main window.

    The Devices on My Network window shows the following:

    • Devices that are currently connected to your network.
    • Devices that were connected to your network some time ago.
    • Device status in the network:
      • Connected devices are colored green;
      • Disconnected devices are colored gray;
      • New devices are indicated as New.

To change the device name:

  1. Select the relevant device from the list of devices in the Devices on My Network window.

    A window opens to display information about this device.

  2. Enter the new device name in the Device name field.

To change the device type:

  1. Select the relevant device from the list of devices in the Devices on My Network window.

    A window opens to display information about this device.

  2. Select the relevant item from the Device type drop-down list.
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[Topic 139739]

How to deny network access for a device

To deny network access for a device:

  1. Open the main application window.
  2. Do one of the following:
    • Go to the Privacy block, and click the Details button in the Devices on My Network section.
    • In the main application window, click the Details button in the Devices on My Network section.
    • Click the <network name> link that is displayed in the lower part of the main window.
  3. In the Devices on My Network window, select the device that you want to disconnect.

    This opens a window with information about this device that includes information about the MAC address of the device.

  4. Write down the MAC address of the device
  5. Block the device MAC address in your browser settings. Visit the website of the specific vendor to view the User Guide for your router.

After the MAC address is blocked, the device will not be able to connect to your network.

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[Topic 203916]

How to delete a network with no connections from the list

To delete a network with no connections from the list:

  1. Open the main application window.
  2. Do one of the following:
    • Go to the Privacy block, and click the Details button in the Devices on My Network section.
    • In the main application window, click the Details button in the Devices on My Network section.
  3. Click the <network name> link that is displayed in the lower part of the main window.

    This takes you to the Devices on My Network window.

  4. Click the arrow in the right part of the list to expand it and click Device deletion button next to the network that you want to remove.

The network will be deleted from the list.

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[Topic 203927]

How to disable notifications when devices connect to my network

To disable notifications when devices connect to the network:

  1. Open the main application window.
  2. Do one of the following:
    • Go to the Privacy block, and click the Details button in the Devices on My Network section.
    • In the main application window, click the Details button in the Devices on My Network section.
    • Click the <network name> link that is displayed in the lower part of the main window.
  3. In the Devices on My Network window, click the dots button next to the network and select the item Disable notifications.

The Kaspersky application will no longer show you notifications if any devices connect to this network.

You can also disable notifications for the selected network when the Kaspersky application shows you a notification that a device has connected to this network. To do this, in the notification window click the link Disable notifications for this network.

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[Topic 198711]

How to send feedback about the Devices on My Network component

To send feedback to Kaspersky about the operation of the Devices on My Network component:

  1. Open the main application window.
  2. Do one of the following:
    • Go to the Privacy block, and click the Details button in the Devices on My Network section.
    • In the main application window, click the Details button in the Devices on My Network section.
    • Click the <network name> link that is displayed in the lower part of the main window.
  3. In the Devices on My Network window, click the dots button and select the item Send feedback.

    The Help us improve! window opens. Leave your feedback window.

  4. Please rate the component on a 5-point scale by choosing from 1 to 5 stars.
  5. If you awarded a component 3-5 stars:
    1. If you want to add a comment to your feedback, enter it in the Details field.
    2. Select the I agree to provide my personal data (unique ID of my computer) to improve the software and I accept the terms of the Privacy Policy check box.
  6. If you awarded a component 1-2 stars:
    1. If you want to notify Kaspersky about a problem with the Devices on My Network component, select the subject with the closest meaning from the Topic drop-down list.

      You can select one of the following options from the list:

      • Inconvenient to use. Select this item if you are experiencing inconveniences when using the Devices on My Network component.
      • Application takes a long time to search for devices in the network. Select this item if the Devices on My Network component is operating too slowly.
      • Application incorrectly identifies devices in the network. Select this item if the application incorrectly determines the names and/or types of devices connected to the Wi-Fi network or the wireline Ethernet network.
      • Too many notifications about new devices in the network. Select this item if the application shows you too many notifications about new devices in the Wi-Fi network or the wireline Ethernet network.
      • Reduced computer performance. Select this item if the use of the Devices on My Network component slows the performance of your computer.
      • Cannot configure the component. Select this item if you experience difficulties when configuring the Devices on My Network component.
      • Other. Select this item if the problem you are experiencing is not covered by the other items.
    2. If you want to add a comment to your feedback, enter it in the Details field.
    3. Select the I agree to provide my personal data (unique ID of my computer) to improve the software and I accept the terms of the Privacy Policy check box.
  7. Click the Send button.

When this data is sent, Kaspersky receives and processes the following information:

  • Your feedback, which contains an assessment of component performance, the issue topic, and comments.
  • Operating system information and version.
  • Information about the installed application and its version.

Kaspersky receives and processes this information in encrypted form for the purpose of analyzing errors and improving the performance of the Devices on My Network component. Kaspersky does not require you to provide any personal information when sending feedback, and does not collect such information. For details on how personal data is processed, please refer to the Kaspersky Privacy Policy.

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[Topic 159650]