Error “Activation code is not suitable for this application" or “The entered activation code does not apply to this application”
Latest update: July 19, 2024
ID: 13770
When activating a Kaspersky application, you may get the error “Activation code is not suitable for this application” or “The entered activation code does not apply to this application”. Find possible causes and solutions for the error in the table below.
How to start using the application compatible with your activation code
- Find the application that can be activated with your activation code. For instructions, see this article.
- Install the latest version of the application and activate it with the code.
What to do if the issue persists
If the issue persists, submit a request to Kaspersky Customer Service by choosing the topic of your request.