Kaspersky Safe Kids for Microsoft Windows

Contents

[Topic 94698]

Kaspersky Safe Kids overview

Kaspersky Safe Kids monitors your children's safety on the internet and in daily life. You decide what is safe for your children: what websites they can visit, how far away from home they can walk, and how many hours they can spend using the computer or smartphone. The application ensures that your children follow the rules you have set.

Kaspersky Safe Kids is suitable for children of any age. When you specify the child's birth year in Kaspersky Safe Kids, the application automatically chooses settings appropriate for that age.

When your children surf the internet, Kaspersky Safe Kids helps you:

  • Show your children only safe internet search results. For example, Kaspersky Safe Kids hides pages with adult content.
  • Stop your children from visiting unsafe websites by restricting a specific category (such as gambling websites).
  • Find out what websites your children have visited.
  • Learn about your children's social networks posts and the friends your children communicate with.
  • Help your children spend less time on the internet by setting time limits on internet use.
  • Block access to all websites, if needed.

When your children spend time on the computer, tablet or smartphone, Kaspersky Safe Kids helps you:

  • Learn how much time your children have spent on the devices.
  • Help your children spend less time on devices by setting time limits on device use.
  • Limit use of specific applications or all applications in a specific category (such as computer games) to help your children make time for homework and other activities.
  • Block use of applications that are not age-appropriate for your children.

When you are not with your children, Kaspersky Safe Kids helps you:

  • Check your children's location on a map.
  • Set up a safe area on a map and receive notifications if your children go outside the safe area.
  • Receive alerts about the children's activity by email or notifications on your smartphone.
  • Receive and answer requests made by your children via Kaspersky Safe Kids.

Kaspersky Safe Kids can be installed on Windows, macOS, Android, and iOS devices.

To monitor your children's safety, install Kaspersky Safe Kids on each device they use.

Kaspersky Safe Kids settings

You change Kaspersky Safe Kids default settings and view reports about your children's activity in the Kids section on

. To sign in to My Kaspersky, you need a .

You can also install Kaspersky Safe Kids on your smartphone, set the app for parent's use and check settings, notifications, and reports in the app.

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[Topic 145056]

What's new

What's new in Kaspersky Safe Kids 23.0.0.399:

  • With this release we've been working behind the scenes. It may seem like nothing has changed, but we've improved performance and fixed minor bugs.

After being updated, Kaspersky Safe Kids may reset its calculation of the time your child spends using applications and the computer. In this case, the day's previous time statistics are deleted. If you have set application or computer use time limits, your child may use applications and the computer longer than these time limits on the day of an update. That is why we recommend you to check your statistics after an update.

See also

Update Kaspersky Safe Kids

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[Topic 151737]

Manage Kaspersky Safe Kids on My Kaspersky

All Kaspersky Safe Kids settings are managed in the Kids section on the My Kaspersky website. After you change Kaspersky Safe Kids settings, they are synced between the My Kaspersky website and the installations of Kaspersky Safe Kids on your children's devices.

You can review and adjust the following settings on My Kaspersky:

  • Add, edit, or delete children's details.
  • Restrict access to specific websites and applications.
  • Block access to all websites or set up an allowlist of websites.
  • Limit device use time.
  • Limit application use time.
  • Select a safe area for your child on a map.
  • Respond to your child's requests.

You can also monitor your child's activity:

  • Locate your child's mobile devices.
  • Check your child's social networks posts.
  • View daily reports about your child's activity.

Go to My Kaspersky from the application

  1. In the context menu of the application icon , select the About item.

    The About window opens.

  2. Click Go to My Kaspersky link.

The My Kaspersky website opens in your default browser.

For more details, see My Kaspersky help.

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[Topic 94538]

Computer requirements

Minimum hardware requirements:

  • Processor: 1 GHz
  • RAM: 1 GB for a 32-bit system (x32) / 2 GB for a 64-bit system (x64)
  • Free hard drive space: 200 MB

    Additional free hard drive space (up to 4.5 GB) may be required to install Microsoft .NET Framework if it is not installed on your computer.

General requirements:

  • Microsoft Windows Installer 3.0 or later
  • Microsoft .NET Desktop Runtime 6.x (6.0.10 or higher)
  • Internet connection (for connecting to the My Kaspersky website, application usage and updating the application)
  • Screen resolution of 1024x768 pixels or higher

Supported operating systems:

  • Microsoft Windows 7 Home Basic, Home Premium, Professional, Ultimate, Starter (x32 / x64) Service Pack 1 with KB4474419 and KB4490628 updates or later
  • Microsoft Windows 8, 8.1 Pro (x32 / x64)
  • Microsoft Windows 10 Education, Home, Pro (x32 / x64) including RS1, RS2, RS3, RS4, RS5, 19H1, 19H2, 20H1, 20H2, 21H1, 22H2
  • Microsoft Windows 11 Home, Pro, Education (x32 / x64) including 21H2, 22H2

Supported browsers:

  • Chromium-based Microsoft Edge
  • Microsoft Internet Explorer (version 10-11) including enabled Enhanced Protected Mode
  • Google Chrome (version 74 or later)
  • Mozilla Firefox (version 67 or later)
  • Yandex.Browser (version 19 or later) including enabled Turbo mode

Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, and Yandex.Browser are supported both for x86 and x64 versions.

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[Topic 134840]

Compatibility with other applications

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Compatible Kaspersky applications

Kaspersky Safe Kids is guarantee compatible with the following Kaspersky applications:

  • Kaspersky Free, Kaspersky Anti-Virus, Kaspersky Internet Security, Kaspersky Total Security version 21.3.
  • Kaspersky Security Cloud version 4.3.
  • Kaspersky Free, Kaspersky Basic, Kaspersky Standard, Kaspersky Plus, Kaspersky Premium versions 21.8, 21.9, 21.13.
  • Kaspersky Password Manager version 10.2.
  • Kaspersky Secure Connection versions 5.8, 5.9, 5.13.

Kaspersky Safe Kids can't be installed if you have other versions of Kaspersky anti-viruses on the computer, except listed above.

Compatibility with Protected Browser mode

Protected Browser mode is available in the following applications:

  • Kaspersky Anti-Virus
  • Kaspersky Internet Security
  • Kaspersky Total Security
  • Kaspersky Free

Compatible third-party applications

Kaspersky Safe Kids is guarantee compatible with any of the following third-party applications:

Mail & Message clients

  • Zoom and Zoom Video Call
  • Skype
  • Discord
  • Microsoft Teams
  • WhatsApp
  • Viber
  • Telegram

Audio & Video tools

  • Windows Media Player
  • Spotify
  • VLC Media Player
  • iTunes
  • Waves MaxxAudio

Games

  • Xbox Game Bar
  • Steam
  • Minecraft
  • Origin
  • Wargaming.net Game Center

Education soft

  • Maps
  • Google Earth
  • 2GIS
  • Garmin Express
  • ABBYY Lingvo

Browsers

  • Google Chrome
  • Microsoft Edge
  • Microsoft Internet Explorer
  • Mozilla Firefox
  • Yandex.Browser

File-sharing software

  • SHAREit

Office tools

  • Microsoft Office 2016
  • Microsoft Office 365
  • Adobe Acrobat Reader

Others

  • Microsoft Photos
  • Microsoft Outlook
  • One Drive
  • Roblox

Other compatible anti-virus applications

Kaspersky Safe Kids can be guarantee installed and work stably with the following anti-virus applications among Kaspersky:

  • Microsoft Defender
  • Norton Security Premium
  • AVG Internet Security
  • AVAST Premier
  • ESET NOD32 Internet Security
  • ESET NOD32 Antivirus

Incompatible anti-virus applications

Kaspersky Safe Kids is incompatible with any of the following anti-virus applications for end users:

  • McAfee (all anti-virus application)
  • Trend Micro Maximum Security
  • Avast Secure Browser

If you want to use Kaspersky Safe Kids, please uninstall incompatible anti-virus applications.

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[Topic 94501]

Install Kaspersky Safe Kids

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General installation

Kaspersky Safe Kids can be installed on your child's computer and on a family computer used by your child. If your children don't use a computer, you don't need to install Kaspersky Safe Kids on it.

Depending on your child's age, you can install the application and set the rules on device use alone or with your child. Our advice for parents will help you discuss installing Kaspersky Safe Kids with your child.

You can download Kaspersky Safe Kids from the My Kaspersky website or the Kaspersky website.

Internet access is required to install, use, and update Kaspersky Safe Kids.

Before the installation, Kaspersky Safe Kids checks your computer for incompatible applications. If any incompatible applications are detected, you can uninstall them and continue the installation. If you install Kaspersky Safe Kids without uninstalling incompatible applications, the performance of Kaspersky Safe Kids may be affected.

Before installing Kaspersky Safe Kids, verify that your computer, operating system, and environment settings meet the system requirements listed in the Computer requirements section.

Install Kaspersky Safe Kids on the computer

  1. Open the Kaspersky Safe Kids installation file.

    The Kaspersky Safe Kids welcome window opens.

  2. Select the installation language from the drop-down list and click Continue.
  3. Read the End User License Agreement in the current window and click the Privacy Policy link to open and read the Privacy Policy in your browser.
    • If you disagree with the terms of the End User License Agreement or the Privacy Policy, cancel the installation of Kaspersky Safe Kids and do not use the application.
    • If you agree with the terms of the End User License Agreement and the Privacy Policy, confirm that by selecting the appropriate check boxes.

      The Accept button becomes available only if you confirm that you have fully read, understood and accept the terms and conditions of the End User License Agreement and the Privacy Policy.

  4. Click the Accept button.

    Kaspersky Safe Kids checks your computer for incompatible applications. If any incompatible applications are detected, they are displayed in a list on the screen, and Kaspersky Safe Kids prompts you to uninstall them.

  5. Do one of the following:
    • If you want to uninstall the incompatible applications, in the list Select application to uninstall window, select the checkboxes next to the applications you want to uninstall and click Continue.

      Kaspersky Safe Kids will uninstall these applications automatically. We recommend that you manually uninstall any applications that Kaspersky Safe Kids cannot uninstall automatically.

    • If you do not want to uninstall the incompatible applications, click Skip.

      Installation of Kaspersky Safe Kids will continue. We recommend that you are manually uninstall the incompatible applications, because they may affect the performance of Kaspersky Safe Kids.

    Wait for the installation of Kaspersky Safe Kids to complete.

  6. Click Finish to quit the installer.

Kaspersky Safe Kids is installed successfully. The Kaspersky Safe Kids Setup Assistant starts automatically. Now, set up Kaspersky Safe Kids for your children.

When installation finishes, you may have to restart the computer.

Installation in silent mode

Another way to install Kaspersky Safe Kids is from the Command Prompt. It differs from normal installation in that there is no interface to interact with. When you start the installation in silent mode, no application agreements are displayed.

You can find the EULA - [Windows] [GDPR-ready] for Kaspersky Safe Kids in the list of B2C License Agreements and the Privacy Policy on the Kaspersky website. Open and carefully read them before you start the installation.

If you disagree with the terms of the End User License Agreement or the Privacy Policy, don't start the installation of Kaspersky Safe Kids on your computer.

Install Kaspersky Safe Kids in silent mode from the Command Prompt

  1. Start the Command Prompt.
  2. Use the following command syntax: <full path to the installation file on your computer> [/parameter=value]. For example, C:\Downloads\setup.exe [/s /pAGREETOEULA=1 /pAGREETOPRIVACYPOLICY=1]

    The installation command has the following parameters:

    /s – start the installation in silent mode.

    /pAGREETOEULA=1 – use this parameter if you confirm that you have fully read, understand and accept the terms of the End User License Agreement. If you don't enter this parameter, Kaspersky Safe Kids won't be installed.

    /pAGREETOPRIVACYPOLICY=1 – use this parameter if you confirm that you are aware and agree that your data will be handled and transmitted (including to third countries) as described in the Privacy Policy, and if you confirm that you have fully read and understand the Privacy Policy. If you don't enter this parameter, Kaspersky Safe Kids won't be installed.

    /pSKIPPRODUCTCHECK=1 – use this parameter to skip the check for incompatible applications. If you don't enter this parameter, Kaspersky Safe Kids will check your computer for incompatible applications by default. If any incompatible applications are detected, Kaspersky Safe Kids won't be installed. Information about incompatible applications will be written to the Kaspersky Safe Kids log file. Check the application log file and uninstall incompatible applications manually.

    Keeping incompatible applications may affect the performance of Kaspersky Safe Kids.

  3. Wait for the installation of Kaspersky Safe Kids to complete.

After the installation is completed, the Kaspersky Safe Kids icon appears on your desktop.

Command line installation parameters and properties

Main parameters

Command name

Value

Example

/s

enables non-interactive (silent) mode. Dialog boxes are not displayed during installation.

setup.exe /s

/p<property>=<value>

is used to specify the installation options

setup.exe /pALLOWREBOOT=1 /pSKIPPRODUCTCHECK=1

/h

opens the help dialog box

 

Additional settings

Command name

Value

Example

/a

copies installation files to a specified network folder

setup.exe /aZ:\KasperskyLab

/sendstat

sends statistical reports in silent mode when the parameter /pAGREETOEULA=1 is set

 

/t

defines the path to the file with the installation log

 

/g

allows you to set the tracing level for the installation process (possible values: {1, 2, 3}, where 1 is the minimum value).

 

/x

removes the application

setup.exe /x

/rebootifneeded

automatically restarts the computer after completing a silent installation, if required

 

/localization

transfers information about the application localization.

 

/replaceParentControl

starts a migration of Parental Control settings from Kaspersky Internet Security or Kaspersky Total Security

 

/KpcParentId

for the TFU installation mode: transfers the My Kaspersky account ID from Kaspersky Internet Security or Kaspersky Total Security for running the initial startup wizard.

 

/c

for the TFU installation mode: downloads the application distribution package

 

/nodrop

a protected folder for preventing TCP session hijacking will not be created

 

/install

specifies the source directory with the application distribution package

 

/useTestingHardwareId

resets of Hardware ID octets for testing purposes

 

Important installation properties

Command name

Value

Example

AGREETOEULA

confirms your consent to the End User License Agreement

 

AGREETOPRIVACYPOLICY

confirms your consent to the Privacy Policy

 

INSTALLDIR=<value>

used to specify the installation folder

setup.exe /p"INSTALLDIR=C:\Documents and Settings\My SafeKids"

SELFDPROTECTION=1

enables the application's Self-Defense during the installation

setup.exe /pSKIPPRODUCTCHECK=1

SKIPPRODUCTCHECK=1

skips the search for products incompatible with Kaspersky Safe Kids

setup.exe /pSKIPPRODUCTCHECK=1

Other installation properties

Command name

Value

Example

KLPASSWD=<value>

sets a password for various functions in the application. If the value of the KLPASSWDAREA parameter is not set, the default password scope is used:

  • making changes to the application's settings
  • exiting the application

setup.exe /pKLPASSWD=12345678

KLPASSWDAREA=[SET|EXIT|UNINST]

defines the scope of the password specified by the KLPASSWD parameter:

  • SET — changing the application's settings
  • EXIT — exiting the application
  • UNINST — removing Kaspersky Safe Kids

    The option may have multiple values, in which case the values are separated with a semicolon.

 

By using the SKIPPRODUCTCHECK=1 parameter, you assume responsibility for any possible consequences of the Kaspersky Safe Kids for Windows incompatibility with other applications.

The SKIPPRODUCTCHECK=1 parameter only allows you to ignore applications that must be removed manually.

An example of a command to install Kaspersky Safe Kids in the specified folder in silent mode, having accepted the End User License Agreement.

setup.exe /s /pAGREETOEULA=1 /pAGREETOPRIVACYPOLICY=1 /p"INSTALLDIR=C:/My Safekids"

After installation finishes, proceed to initial setup of Kaspersky Safe Kids.

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[Topic 212486]

Application installation error on Windows 7

The next version of Kaspersky Safe Kids cannot be installed on Microsoft Windows 7 if the following updates are not installed:

  • KB4490628 (update from 12 March 2019).
  • KB4474419 (update from 23 September 2019).
  • SP 1 (KB976932), if not installed.

Installation error will occur as a result of Microsoft having updated the algorithm for signing modules and drivers of third-party applications. Now modules and drivers of third-party applications (including Kaspersky) are signed using SHA256 hashing algorithm. You need to install updates for KB4490628 and KB4474419, so that Kaspersky Safe Kids modules and drivers could be signed using SHA256 hashing algorithm.

Use one of the following methods to install the updates.

Update installation using Windows Update

If automatic installation of updates is disabled on your computer:

  1. In Start menu, select Control Panel → System and Security → Windows Update.

    Windows Update window opens.

  2. In the left-hand menu of Windows Update window, select Change settings.
  3. In the Important updates block that opens, select Install updates automatically (recommended).

    All the necessary updates will be automatically downloaded and installed on your computer.

If you don't want to turn automatic installation of updates on, you can upgrade the system manually.

Manual installation of Service Pack 1 if it's not installed

If your computer runs on Windows 7 and Service Pack is not installed, first you need to install Service Pack 1 (KB976932).

To install Service Pack 1 update:

  1. Go to Microsoft Update Catalog.
  2. Select your computer's OS version and click Download button.
  3. Download the update to your computer by clicking the link in the opened window.
  4. Install the update.

Manual installation of KB4490628

To install KB4490628 manually:

  1. Go to Microsoft Update Catalog.
  2. Select your computer's OS version and click Download button.
  3. Download the update to your computer by clicking the link in the opened window.
  4. Install the update.

Manual installation of KB4474419

To install KB4474419 manually:

  1. Go to Microsoft Update Catalog.
  2. Select your computer's OS version and click Download button.
  3. Download the update to your computer by clicking the link in the opened window.
  4. Install the update.
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[Topic 115007]

Update Kaspersky Safe Kids

A Kaspersky Safe Kids update fixes bugs, adds new features, and improves the performance of existing features.

Automatic update

Kaspersky Safe Kids checks the update server once a week for a new version of the application. If a new version is available, Kaspersky Safe Kids downloads it to your computer in silent mode.

After downloading the new version, the application compares all agreements from the previous version with the agreements in the update. If nothing requires user actions, Kaspersky Safe Kids starts the update automatically. After the update is installed, Kaspersky Safe Kids prompts you to restart the computer to finish the update.

Kaspersky Safe Kids is not paused during the automatic update.

Manual update

The following cases may require user action during an update of Kaspersky Safe Kids:

  • The update cannot be downloaded.

    Go to the My Kaspersky website and download and install the latest version of the application.

  • Incompatible software is detected on your computer.

    Uninstall incompatible applications and run the update manually.

  • The End User License Agreement or Privacy Policy has changed.

    Run the update manually and agree with the new terms of use.

When you start the update manually, Kaspersky Safe Kids is paused. The application resumes after the update is finished and your computer is restarted.

If you update the premium version of Kaspersky Safe Kids, you continue to use the premium version of the application after the update.

Update Kaspersky Safe Kids manually

  1. Download the latest version of application, if the update isn't downloaded automatically.
  2. Start installation of update in one of the following ways:
    • Click Install in the notification.
    • Open the context menu of the application icon in the taskbar notification area, and select Update now.
    • Open the Kaspersky Safe Kids installation file that you previously downloaded.

    Kaspersky Safe Kids is paused.

  3. If you update Kaspersky Safe Kids with a manually downloaded installation file, select the installation language.

    The Sign in to My Kaspersky account window opens.

  4. Enter the password for your My Kaspersky account and click Next.

    The Kaspersky Safe Kids welcome window opens.

  5. Click the What's new in this version? link to open and read about the improvements.

    The "What's new" help topic opens in the browser.

  6. Click Continue.
  7. Read the application's End User License Agreement and Privacy Policy.
    • If you disagree with the terms of the End User License Agreement or the Privacy Policy, cancel the installation of Kaspersky Safe Kids and do not use the application.
    • If you agree with the terms of the End User License Agreement and the Privacy Policy, confirm that by selecting the appropriate checkboxes.

      The Install button becomes available only if you confirm that you have fully read, understood and accept the terms and conditions of the End User License Agreement and the Privacy Policy.

  8. Click the Install button.
  9. Wait for the update of Kaspersky Safe Kids to finish.

    The application prompts you to restart the computer.

  10. Click the Restart now button to finish the update and resume Kaspersky Safe Kids.

Kaspersky Safe Kids resumes after the computer has been restarted. After update, you will be asked to accept the Statement Regarding Data Processing for Marketing Purposes that is required so that Kaspersky could make more beneficial offers to you. If you choose to accept this statement, you will be able to decline them in the application settings at any time.

After being updated, Kaspersky Safe Kids may reset its calculation of the time your child spends using applications and the computer. In this case, the day's previous time statistics are deleted. If you have set application or computer use time limits, your child may use applications and the computer longer than these time limits on the day of an update. That is why we recommend you to check your statistics after an update.

See also

What's new

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[Topic 94504]

Uninstall Kaspersky Safe Kids

Kaspersky Safe Kids is protected against uninstallation by your child. When you uninstall Kaspersky Safe Kids, you must enter an administrator account password and your My Kaspersky account password. Don't give these passwords to your children. Make sure these passwords are strong so your children can't guess them. If your children guess these passwords, they will be able to secretly uninstall Kaspersky Safe Kids from the computer.

The application notifies you about all attempts to uninstall Kaspersky Safe Kids.

Uninstall Kaspersky Safe Kids from the computer

  1. Sign in to a Windows administrator's account.
  2. Open Control Panel in one of the following ways:
    • If you use Windows XP/Windows Vista/Windows 7, click the Start button, and then click Control Panel.
    • If you use Windows 8/Windows 8.1, press the Win + I shortcut and select Control Panel.
    • If you use Windows 10, press the Win + X shortcut and select Control Panel.
  3. In Control Panel, select Programs and Features.
  4. In the list of applications, select Kaspersky Safe Kids and click Uninstall/Change.

    The uninstall wizard window opens.

  5. Click the Next > button.
  6. Enter the password for your My Kaspersky account.

    The application prompts you to confirm the uninstallation of the application.

  7. Click Uninstall to confirm your decision to uninstall the application.

    The uninstallation of Kaspersky Safe Kids starts. The application prompts you to restart the computer during the uninstallation process.

  8. Restart the computer to finish uninstallation of Kaspersky Safe Kids.

Kaspersky Safe Kids is successfully uninstalled from your computer. Information about your children remains on the My Kaspersky website.

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[Topic 134464]

Initial setup of Kaspersky Safe Kids

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After installation finishes, the Kaspersky Safe Kids Setup Assistant guides you through the Kaspersky Safe Kids setup process.

During setup, you perform the following actions:

  1. Connect to My Kaspersky using your My Kaspersky account or register on My Kaspersky if you don't have an account.

    Child's device will be connected to this My Kaspersky account. If you want to use another My Kaspersky account to monitor child's device, you must first disconnect child's device from the current account on My Kaspersky.

  2. Select the Windows accounts that you want to monitor and assign them to children.
  3. Protect Windows accounts with a password.

After this, Kaspersky Safe Kids setup is finished and the application is already running.

Kaspersky Safe Kids settings are applied to the selected accounts according to the age of each child. You can view and change Kaspersky Safe Kids settings on My Kaspersky in the Kids section or in Kaspersky Safe Kids installed on the parent's mobile device (running Android or iOS).

Connect to My Kaspersky

  1. In the Connect to My Kaspersky window, click the I have already registered button.

    The Enter the password for your My Kaspersky account window appears.

  2. Enter the credentials for your existing My Kaspersky account and click Continue.

    If you make too many attempts to connect to My Kaspersky, the application tries to determine whether you are human and the Security Check window opens.

  3. Enter the symbols from the picture in the field and click Continue.

    If you set up two-step verification on the My Kaspersky website, the application sends a code to your phone number.

  4. Enter the code from the SMS in the field and click Confirm.

    The code is valid for five minutes. You can request another code in 30 seconds.

Your computer is successfully connected to My Kaspersky. The Windows accounts on this computer window opens.

If you have previously used Google, Apple, Facebook to sign in to Kaspersky apps

Kaspersky applications allow you to sign in using Google, Apple, and Facebook accounts. Even if you have used this method before, to ensure the proper level of security, Kaspersky Safe Kids will prompt you to sign in to the application using your My Kaspersky account. This is a necessary measure in order to be sure that the settings are changed by the parent, not the child. In addition, it provides access for both parents to the child's profile settings.

Signing in with Facebook, Google and Apple is not available in some regions. For more details on restrictions in Russia, please see this article (available only in English and Russian).

If you haven't received an SMS message with a security code

  1. Check whether your mobile network is available.
  2. Wait until the Request code again button becomes available in the app.
  3. Tap Request code again.

If the problem still persists, contact Customer Service.

Two-step verification may be unavailable in your region. For more details, see the My Kaspersky help.

Register on My Kaspersky from Kaspersky Safe Kids

  1. In the Connect to My Kaspersky window, do the following:
    1. In the email address field, enter the email address you want to associate with your new My Kaspersky account. This email address will be your user name. Notifications from Kaspersky Safe Kids will also be sent to this email address.
    2. In the password field, enter a password for your new My Kaspersky account.

      The password must contain a minimum of eight characters, including at least one digit, one lowercase letter, and one uppercase letter. Spaces are not allowed.

    3. In the password confirmation field, enter the password again.
  2. If you want to receive informational and promotional emails from Kaspersky, select the Receive news and special offers from Kaspersky by email checkbox.
  3. Click the Register button to proceed.

    The Statement regarding Data Processing for Marketing Purposes opens.

  4. Carefully read the Statement Regarding Data Processing for Marketing Purposes and do one of the following:
    • If you accept the Statement Regarding Data Processing for Marketing Purposes, click the Accept button to confirm the acceptance.
    • If you do not want to provide your data for marketing purposes, click the Skip button.

    Kaspersky Safe Kids connects to the My Kaspersky and creates your account. After your account is created, the You are now registered on My Kaspersky! window appears.

  5. Click Done.

The Windows accounts on this computer window opens.

Select Windows account and assign them to children

Kaspersky Safe Kids shows the list of Windows accounts created on your computer. By default, monitoring is turned off for all accounts.

  1. Select the Windows account you want to monitor and turn on the Monitoring (on) switch.

    The Add child window opens.

  2. Add a child who will use the monitored account.
    1. Specify your child's details:

      Your child's name.

    2. This name is displayed when you receive alerts about your child's activity and when the application notifies the child about certain limits.

      Your child's birth year.

      Your child's age determines the default settings that Kaspersky Safe Kids uses to monitor your child's computer account.

    3. Click Change picture and specify the child's picture in one of the following ways:
      • Select an available picture.
      • Upload a picture from the computer.
    4. Click Done.

    Kaspersky Safe Kids assigns the Windows account to the added child. You can reassign this account to another child.

    If your children use the same Windows account, Kaspersky Safe Kids cannot apply the correct age-based settings for each child.

  3. Click Next.

The Protect Windows accounts with a password window opens.

Protect Windows account with a password

Kaspersky Safe Kids detects accounts that are not protected with passwords. You can set passwords to ensure that your children can't use these accounts to bypass restrictions. You can skip this step.

  1. In the Protect Windows accounts with a password window, set passwords for the Windows accounts that don't have one.
  2. Click Done.

Initial setup of Kaspersky Safe Kids is finished. Make sure your children log in under the Windows accounts you have assigned to them.

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[Topic 175165]

Migrate from Parental control

Kaspersky Safe Kids replaces Parental Control to help you look out of your kids online and elsewhere. Starting from versions Kaspersky Total Security 2019 and Kaspersky Internet Security 2019, you can migrate from Parental Control to Kaspersky Safe Kids. For your convenience, all supported settings will be copied from Parental Control and you won't need to set up the application manually. After you finish the migration process, Parental Control will be disabled.

Do not interrupt the migration process or quit Kaspersky Internet Security or Kaspersky Total Security. Otherwise, your Parental Control settings won't be transferred to Kaspersky Safe Kids and you will have to set up Kaspersky Safe Kids manually on the My Kaspersky website.

Migration from Parental Control is similar to the initial setup of Kaspersky Safe Kids.

The following settings are transferred from Parental Control:

  • Safe Search preferences
  • Categories of forbidden websites
  • Allowlists of websites
  • Categories of forbidden applications
  • Hour limits on computer use on weekdays and weekends
  • Time periods of computer use on weekdays and weekends
  • Time schedule of weekly computer use

Unlike Parental Control, Kaspersky Safe Kids doesn't support mixed computer use time settings. If you mixed hour limits on computer use with time periods, only the hour limits can be transferred to Kaspersky Safe Kids.

The following information is also transferred along with the settings:

  • Your email address registered on My Kaspersky
  • Account type (parent or child)
  • Subscription information

A license purchased for Kaspersky Total Security lets you use the premium version of Kaspersky Safe Kids.

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[Topic 94729]

Main application window

The main application window displays the current account settings. Both parents and children can interact with the main application window.

The main application window with the current account settings.

Main application window

By default, the main application window displays today's time limits on computer use. By clicking More info, you can view the current Kaspersky Safe Kids settings for your child and manage the application.

The main application window lets you do the following:

  • Check today's time limits on computer use.
  • View the weekly computer use schedule.
  • Request more computer time when time is running out.
  • View current account settings.
  • Pause Kaspersky Safe Kids.
  • Edit the Windows accounts specified for your children.
  • View information about the Premium version's subscription and advantages.
  • Go to My Kaspersky to change settings.
  • Go to the online store to download Kaspersky Safe Kids for your mobile devices.

Kaspersky Safe Kids requires My Kaspersky credentials to pause the application, edit your children's Windows accounts, and change settings on My Kaspersky.

If the main application window looks different, it means you are logged in to a Windows account that has not been specified for your child, or your children don't use this computer at all. Follow the instructions in the window if you decide to specify this Windows account for your child.

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[Topic 144575]

Application icon in the taskbar notification area

The application icon appears in the taskbar notification area after installation of Kaspersky Safe Kids. The application icon has a context menu.

In the context menu, you can:

  • View the status of Kaspersky Safe Kids (active, paused, update available and more).
  • Check time limits for the current account (available only for a child's computer account).
  • Pause and resume Kaspersky Safe Kids (available only for a child's computer account).
  • Proceed to the My Kaspersky website to review and adjust Kaspersky Safe Kids settings or view reports about children's activities.
  • Open the Children and their Windows accounts window to view and edit the list of your children and the Windows accounts they use.
  • Proceed to configure settings for a proxy server and event logging.
  • Proceed to launch the settings sync manually.
  • Open the application's online help.
  • View information about the application.
  • Quit Kaspersky Safe Kids.

If application icon changes to the application icon with green circle , a new version of Kaspersky Safe Kids is available. You can start up the update from the context menu of the application icon.

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[Topic 95593]

About the subscription

A subscription is the right to use the service on the terms of the End User License Agreement.

A subscription includes the right to:

  • Use the application on one or more computers or devices.
  • Get assistance from Customer Service.
  • Receive updates.

You can use the following versions of the application:

  • Free version. The free version of Kaspersky Safe Kids offers the basic functionality. You can switch from the free version to the premium version by purchasing the premium version in the online store or on the My Kaspersky website.
  • Premium version. The premium version of Kaspersky Safe Kids offers the application's full functionality. The premium version has a limited subscription period. When the subscription expires, the application's premium features are disabled and the application switches to the free version. You can continue using the free version of Kaspersky Safe Kids or renew the premium version.
  • Trial version. The trial version of Kaspersky Safe Kids offers the same features as in Premium version but it is valid only for 7 days. When the trial period expires, the application's premium features are disabled and the application switches to the free version. If you have a valid the 30-days trial version of Kaspersky Total Security or Kaspersky Security Cloud for the same My Kaspersky account, the trial version of Kaspersky Safe Kids will be valid during the same period.

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[Topic 136532]

Compare free and premium versions of the application

Features of Kaspersky Safe Kids

Free version

Premium version

View reports on the amount of time your child spends on the computer

+

View reports on all websites visited by your child

+

Set time limits on computer use

+

+

Set the weekly computer use schedule

+

Set time limits on application use

+

Safe Search for internet searches by your child

+

+

Block specific application categories

+

+

Block specific website categories

+

+

Block specific applications

+

+

Block specific websites

+

+

Monitor your child's social networks posts

+

Your child can request additional time on the computer

+

+

Your child can request permission to visit forbidden websites and use forbidden applications

+

+

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[Topic 35505]

About the End User License Agreement

The End User License Agreement (License Agreement) is a binding agreement between you and AO Kaspersky Lab that stipulates the terms on which you may use the application.

Carefully read the License Agreement before you start using the application.

By confirming that you agree with the License Agreement when installing the application or starting it for the first time, you accept the terms of the License Agreement. If you do not accept the terms of the License Agreement, cancel application installation and do not use the application.

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[Topic 94544]

About the activation code

An activation code is a unique sequence of 20 letters and numbers. You enter an activation code on the My Kaspersky website to activate the premium version of Kaspersky Safe Kids. The premium version's subscription period starts when you enter the activation code on the My Kaspersky website.

If your My Kaspersky account already has a valid activation code for Kaspersky Safe Kids, the application recognizes the activation code and switches to the premium version when you connect to My Kaspersky with your account.

You can obtain an activation code in one of the following ways:

  • If you have purchased Kaspersky Total Security integrated solution, an activation code for Kaspersky Safe Kids is provided according the licensing terms of these applications.
  • If you have subscribed to Kaspersky Security Cloud – Family package, an activation code for Kaspersky Safe Kids is provided according the licensing terms of Kaspersky Security Cloud.
  • If you have purchased Kaspersky Safe Kids in the online store or on My Kaspersky, an activation code is sent to the email address that you specified when ordering the product.

Contact Customer Service to recover your activation code if you lose it.

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[Topic 150825]

Data provision under the End User License Agreement

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By accepting the terms of the End User License Agreement, you agree to provide the information to AO Kaspersky Lab via the installed software, the rights to which belong to AO Kaspersky Lab, for the purposes of improving the quality of real-time protection and generating the most suitable informational and advertising offers, rectifying errors associated with the mechanism for installation, removal and update of the software, and accounting for the number of users.

The following data is processed during installation and usage of Kaspersky Safe Kids 1.0.5.4638(c), 1.0.5.1360(d), 1.0.5.6123(e), 1.0.5.6390(f), 1.0.5.6821(g), 1.0.5.7353 (h), 1.0.5.8153(i), 1.0.5.8856(j), 1.0.5.9008(k), 1.0.5.9806(l), 1.0.5.10830(n), 1.0.5.11282(o), 1.0.5.11932(p), 1.0.5.12254(q) and 23.0.0.399:

  • Information about the user's operating system (OS): OS maker; OS version and build number; OS update number; OS edition and extended information about OS edition; OS type (server, workstation, domain controller); OS bitness and additional information about OS.
  • Information about the user's device: device type (laptop or desktop); platform type and device hardware format (virtual machine or physical computer).
  • Information about the application: application ID; full version of the application (major, minor, build, patch); application type; application localization code; application ID on the My Kaspersky portal; application customization code; full version of the Software; Software update ID; type of the installed Software.
  • Information about the installation: application build ID; software localization language; previous version number; date and time of installation; name of the Kaspersky application within which the installation of Kaspersky Safe Kids was started; path to the installation folder; installation type (initial installation or update), duration of installation in seconds; whether the installation was manually interrupted; installation and uninstallation results (with or without error); error code.
  • Date and time of the first start.
  • Information about initial setup: completion status (completed or not); number of setup steps completed by the user; number of clicks on the "Buy" button.
  • Information about acceptance of user agreements: type and version of agreement; license agreement ID; acceptance status (accepted or declined); time when acceptance status was changed.
  • My Kaspersky account connection status (connected or not).
  • Information about the license: license status; license type; source from which the license was purchased; subscription type; date and time of activation; version of current application (free or premium); number of switches to the premium version; number of returns to the free version.
  • KSN configuration update information: current configuration identifier; configuration update status (successful/unsuccessful); update error code.
  • Number of clicks on the "Buy" button in the main application window.
  • Information about the configuration update: status of the update (success or fail), update error code.
  • Planned data transfer frequency (daily, weekly or monthly).
  • Application status when data transfer was planned (running or not running).
  • Date and time of planned data transfer.
  • Date and time of previously planned data transfer.
  • Date and time of the last data transfer performed.
  • Information about the quality of the update of the installed product: update task completion status; type of error that may have occurred during an update; date of the error; subsystem that caused the error; task name or module name where the error occurred; error code; date of the latest update was completed.
  • Information about errors: version of the installed software; text of the error message; OS error code; http request method; token type; authentication token in the Rightholder's services; token TTL; path to the object being processed; method used for authentication in the Software; full version of the Software; information about implementation of the web service access handler; type of the installed Software; unique request ID to the Rightholder services; response status of the Rightholder's service; error code; line number of the source file in the exception handler; protocol ID; total duration of request processing; protocol processing error type; code of the error category; DNS address of the web service being accessed; remote port and IP address of the web service being accessed; web address being processed; server access duration.

Data processed during installation of Kaspersky Safe Kids 1.0.5.1360, 1.0.5.1360(a) and 1.0.5.4096(b)

  • Installation and uninstallation statuses (installation with/without error), installation error code.
  • Installation type (initial installation or update), duration of installation in seconds, whether the installation is manually interrupted.
  • Device type (laptop or desktop) and platform type.
  • Information about the operation system (OS): OS maker, OS version and build number, OS update number, OS edition and extended information about OS edition, OS type (server, workstation, domain controller), OS bitness and additional information about OS.
  • Build ID.
  • Software localization language.

You can find the full list of data providing to Kaspersky in End User License Agreement copied to your computer after installation of the application.

Open the End User License Agreement in Windows 7 or Windows 10

In the Start menu, select All ProgramsKaspersky Safe KidsThe End User License Agreement.

The End User License Agreement opens in your default browser.

Open the End User License Agreement in Windows 8

  1. Go to the Start Screen.
  2. Scroll to the right and find Kaspersky Safe Kids section.
  3. Select the The End User License Agreement tile.

The End User License Agreement opens in your default browser.

View the version number of the last accepted End User License Agreement

  1. Right-click the application icon in the taskbar notification area.
  2. Click About.

    The About window opens.

  3. Next to the application name, you see the application version number, and then, after the slash, the version number of the last End User License Agreement you accepted.

Kaspersky protects any information received in this way as prescribed by law and applicable rules of Kaspersky. Data is transmitted over a secure channel.

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[Topic 94807]

Data provision under the Support Statement

After you report a problem to Kaspersky Customer Service specialists, they may ask you to generate a report with information about the operation of Kaspersky Safe Kids and send it to Kaspersky Customer Service. Customer Service specialists may also ask you to create a trace file. The trace file makes it possible to perform a step-by-step examination of the execution of application commands and determine when errors occur.

You can anytime enable or disable logging of application events during the application operation. Trace files for the Kaspersky Safe Kids downloader and Installation Wizard or files created during the application update cannot be disabled.

If you want to send operating system data to Customer Service, you must accept the Statement regarding Data Processing when contacting Customer Service.

View, accept or decline the Support Statement

  1. In the context menu of the application icon , select Settings.
  2. Enter the password for your My Kaspersky account.

    The Settings window opens.

  3. In the Log events section, carefully read Support Statement.
  4. Do one of the following:
    • Select the I confirm that I have fully read, understand, and accept the terms and conditions of the Support Statement checkbox, if you want to provide data to Customer Service to troubleshoot your issues.
    • Clear the I confirm that I have fully read, understand, and accept the terms and conditions of the Support Statement checkbox, if you do not want longer provide data to Customer Service.
  5. Click Save.

Kaspersky Safe Kids will send dump files stored on your computer to Customer Service. After sending, dump files are deleted from your computer. If sending of operating system data is disabled, dump files are stored on your device for 21 days. After that, the application deletes them. You can manually send all dump files created within last 21 days.

Kaspersky protects any information received in this way as prescribed by law and applicable rules of Kaspersky. The originally received information is destroyed when the product support term ends.

About the content of dump files

Dump files contain information about the device's physical memory, loaded drivers, and a copy of fragments of physical memory. This information helps identify where in the application the crash occurred.

Dump files are created locally. Dump files can contain personal data. The files sent are needed to troubleshoot the application.

If automatic transfer of operating system data is disabled and you ignore the application request to send data to Kaspersky specialists, dump files are stored on your device for 21 days only. After that, the application deletes them. You can manually send all dump files created within last 21 days.

About trace files for the Kaspersky Safe Kids downloader and Installation Wizard

Trace files contain information about events that occur when you:

  • Download the Kaspersky Safe Kids installation package.
  • Install Kaspersky Safe Kids.

Trace files for the Kaspersky Safe Kids downloader and Installation Wizard can contain the addresses of the servers from which the installation package was downloaded, the full names of the files to be installed, and shortcuts.

Trace files for the Kaspersky Safe Kids downloader and Installation Wizard are stored in the %TEMP% folder under the following names:

  • kl-preinstall-<date>-<time>.log.
  • kl-install-<date>-<time>.log.
  • kl-setup-<date>-<time>.log.

Trace files kl-preinstall-<date>-<time>.log and kl-install-<date>-<time>.log are stored on your device from the beginning of the product installation and deleted permanently when the installation is completed.

The trace file kl-setup-<date>-<time>.log is stored on your device from the beginning of the product installation and deleted permanently when the application is removed.

About trace files created during the application update

The trace file created by Kaspersky Safe Kids during the update contains information about events that occur during the application update with a patch. The file name is patch_<creation date>.log. It is stored on your device since the product update in:

  • %PROGRAMFILES%\Kaspersky Lab\Kaspersky Safe Kids <program version>\log\ - for 32-bit operating systems.
  • %%PROGRAM FILES(x86)%\Kaspersky Lab\Kaspersky Safe Kids <program version>\log\ - for 64-bit operating systems.

The file is permanently deleted when the application is removed.

About trace files containing information regarding the application operation

GUI.log and SRV.log trace files contain information about events that occur when:

  • Connecting to My Kaspersky.
  • Fetching settings from My Kaspersky.
  • Sending statistics to My Kaspersky.
  • Applying the received settings on the computer.
  • Verifying the My Kaspersky password.
  • Running executable application files from the Command Prompt.

GUI.log trace files can contain operating system account names, website addresses, browser names, and the full names of files launched by the user.

SRV.log, ALL.log and BL.log trace files can contain the full names of application files, the name and IP address of the proxy server, user restrictions, addresses of viewed websites, operating system accounts names, public server certificates, as well as user names and passwords used to sign in to websites via an unencrypted protocol.

HST.log trace files can contain the full names of application files, the name and IP address of the proxy server, user restrictions, addresses of viewed websites, and operating system account names.

Trace files are stored in the %ProgramData%\Kaspersky Lab folder (or in the C:\Documents and Settings\All Users\Application Data\Kaspersky Lab folder under Windows XP).

Trace files have names like this:

  • safekids.<version>_<date_created>_<time_created>_<process ID>.GUI.log.
  • safekids.<version>_<date_created>_<time_created>_<process ID>.SRV.log.
  • safekids.<version>_<date_created>_<time_created>_<process ID>.HST.log.
  • safekids.<version>_<date_created>_<time_created>_<process ID>.ALL.log.
  • safekids.<version>_<date_created>_<time_created>_<process ID>.BL.log.

Trace files are stored on your device for 21 days. After that, the application deletes them. If you disable logging of application events, all trace files are permanently deleted from your computer.

If a web activity monitoring component is enabled in the software, the dump file may contain parts of web pages and web requests that may also include user names, passwords, payment details or other confidential data.

See also

Provide information for Customer Service

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[Topic 160177]

Compliance with European Union law

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Kaspersky Safe Kids complies with the terms of the General Data Protection Regulation (GDPR) in all regions where the application is distributed. When you accept the End User License Agreement and Privacy Policy, you confirm that you have reached the required age.

After Kaspersky Safe Kids is installed, you will be offered to read and accept the terms and conditions required for initial setup and use of Kaspersky Safe Kids. You will also be asked to accept the Statement Regarding Data Processing for Marketing Purposes which allows Kaspersky to offer you additional benefits. If you choose to accept this statement, you can still revoke your acceptance in the application settings at any time.

View, accept or decline the Marketing Statement

  1. In the context menu of the application icon , select Settings.
  2. Enter the password for your My Kaspersky account.

    The Settings window opens.

  3. In the Data provision section, carefully read the Statement regarding Data Processing for Marketing Purposes.
  4. Do one of the following:
    • Select the I confirm that I have fully read, understand, and accept the terms and conditions of the Support Statement checkbox, if you want to provide data to improve the application performance and make more beneficial offers to you.
    • Clear the I confirm that I have fully read, understand, and accept the terms and conditions of the Support Statement checkbox, if you do not want longer provide data to improve the application performance and make more beneficial offers to you.
  5. Click Save.

According to the terms of the GDPR you have the right to remove all your personal data from Kaspersky. When you contact Customer Service to remove personal data, you should provide the unique IDs of your computer.

Provide the IDs to Customer Service to remove personal data

  1. In the context menu of the application icon , select Settings.
  2. Enter the password for your My Kaspersky account.

    The Settings window opens.

  3. In the Log events section, click the ID link next to the Automatic sending of operating system data to Customer Service heading section.

    The window with the PC ID and Machine ID numbers opens.

  4. Click the copy icon Copy to copy both IDs to the Clipboard.
  5. Paste the IDs to request form and send them to Customer Service.
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[Topic 150242]

Start and quit Kaspersky Safe Kids

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After installation, the application starts running in the background. Later, the application starts when the operating system starts.

Open the application to set up Kaspersky Safe Kids for your child, change the computer account assigned to your child, pause Kaspersky Safe Kids, or stop the application.

If you quit Kaspersky Safe Kids, the application stops working for all computer accounts. Restrictions are not applied to computer accounts and your children's computer activity is not monitored.

If you quit the application and Kaspersky Safe Kids doesn't restart automatically when the operating system starts, you have to start Kaspersky Safe Kids manually.

Start Kaspersky Safe Kids

Double-click the application's icon located on the desktop.

The main application window opens.

Quit Kaspersky Safe Kids

  1. In the context menu of the application icon , select the Quit Kaspersky Safe Kids.
  2. Enter the password for your My Kaspersky account.

The application is stopped.

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[Topic 153001]

Types of restrictions for your child

You can give your child freedom in his or her activities on the computer or internet. You can configure Kaspersky Safe Kids to show warnings to your child as Kaspersky Safe Kids monitors visited websites, opened applications, and time spent at the computer. Your child then decides what to do with the warning.

  • If you set the Warning option for a website or category of websites, Kaspersky Safe Kids notifies the child that visiting the specified website is not recommended. Your child can follow the warning and leave the website or ignore the warning and go to the website.
  • If you set the Warning option for exceeding computer time limits, Kaspersky Safe Kids warns your child that the allotted time is up and suggests taking a break. Your child can log off or continue to use the computer beyond the time limits.

If your child ignores the warning, Kaspersky Safe Kids sends you a notification on My Kaspersky and to your smartphone or tablet with Kaspersky Safe Kids installed.

See sections Allow a website or an application on a child's request and Add computer time on a child's request to find more information about the actions Kaspersky Safe Kids takes if you select the Block options.

Safe Search

Also, you can control the internet search results displayed for the selected child by enabling the Safe Search option on My Kaspersky or on your smartphone or tablet with Kaspersky Safe Kids installed. If your child searches something that belongs to the categories such as Adult, Alcohol, Drugs, Profanity, Racism, and Tobacco, Kaspersky Safe Kids defines this search request as forbidden, blocks it and displays a warning.

Kaspersky Safe Kids supports Safe Search in the following search engines: Google (including "Ok Google"), Bing, Mail.ru, Yandex, Yahoo! and YouTube.

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[Topic 135431]

First login to unspecified Windows account

Kaspersky Safe Kids checks Windows accounts that are not assigned to anybody yet to ensure that your children can't use these accounts to bypass the application's restrictions. When someone tries to log in to such a Windows account for the first time, Kaspersky Safe Kids blocks the Windows desktop and invites you to specify who uses this Windows account.

First login to unspecified Windows account

  1. Specify who uses the current Windows account:
    • Select a child. The computer account will be monitored with settings appropriate for the selected child's age.
    • Select Parents if the current Windows account is not used by any of your children. The computer account will be unrestricted.
  2. Enter your My Kaspersky credentials to confirm the operation.

Kaspersky Safe Kids displays the Windows desktop and starts monitoring the computer account with settings appropriate for the selected child's age.

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[Topic 94757]

Pause and resume Kaspersky Safe Kids

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You can pause Kaspersky Safe Kids for a specified period of time. When you pause Kaspersky Safe Kids, all restrictions are ignored. The child can visit forbidden websites, use forbidden applications, and spend an unlimited amount of time on the computer.

The application resumes automatically when the time you specified is over.

You can only pause Kaspersky Safe Kids on your child's computer account. Kaspersky Safe Kids can't be paused from a parent's computer account or remotely from another computer.

Pause Kaspersky Safe Kids on the computer

  1. Open the Pause Kaspersky Safe Kids window in one of the following ways:
    • Select the Pause Kaspersky Safe Kids item in the context menu of the application icon .
    • Click the Pause Kaspersky Safe Kids link in the main application window.
  2. Enter the password for your My Kaspersky account.
  3. In the Specify how long Kaspersky Safe Kids will be paused drop-down list, select the period of time for which you want to pause Kaspersky Safe Kids.
  4. Click the Pause button.

Kaspersky Safe Kids is paused. The application stops monitoring your child's activities on the computer and doesn't send statistics to My Kaspersky. When the time you specify has elapsed, Kaspersky Safe Kids resumes automatically.

You can resume Kaspersky Safe Kids manually without waiting for the specified period to elapse.

Resume Kaspersky Safe Kids

Do one of the following:

  • Select the Resume Kaspersky Safe Kids item in the context menu of the application icon .
  • Click the Resume Kaspersky Safe Kids button in the main application window.

Kaspersky Safe Kids resumes.

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[Topic 134467]

Allow a website or an application on child's request

The child can request permission to visit a forbidden website or use a forbidden application. This feature lets you adjust Kaspersky Safe Kids settings on the go as needed.

How it works

When your child tries to open a forbidden website or application, Kaspersky Safe Kids blocks it and displays a notification. Your child can click Ask for permission to request access to the forbidden website or application. The request is automatically displayed on My Kaspersky and on your smartphone or tablet with Kaspersky Safe Kids installed.

You communicate your decision to your child using the Allow or Decline buttons. Your decision is automatically displayed on your child's computer.

Automatic changes to Kaspersky Safe Kids settings

Approved websites and applications are automatically added to the exclusion list and thereafter become allowed for your child. If you wish to change your decision, you can remove a website or application from the exclusion list. For more details, see My Kaspersky help.

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[Topic 151284]

Add computer time on a child's request

Your child can request additional computer time in Kaspersky Safe Kids. This feature lets you remotely adjust Kaspersky Safe Kids settings as needed.

How it works

A few minutes before your child reaches the daily limit on computer time, Kaspersky Safe Kids provides a notification to your child about the approaching break. In the main application window, your child can click Request more time to request additional computer time. The requests are displayed on My Kaspersky.

You communicate your decision to your child using the Allow or Decline buttons. Your decision is automatically displayed on your child's computer.

The weekly schedule is not changed.

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[Topic 183554]

Turn on/off welcome notification

There is a notification shown when someone logs in to a Windows account on this computer. By default the notification is turned on, but you can turn it off.

Turn on / turn off Kaspersky Safe Kids notifications

  1. In the context menu of the application icon , select Settings.
  2. Enter the password for your My Kaspersky account.

    The Settings window opens.

  3. In the Other section, Notifications settings, turn on the appropriate switch.

    If you don't want to receive this notification, turn off the switch.

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[Topic 150247]

Set up system time on the computer

Your child may change the system time to try to bypass restrictions on computer use or application use. Kaspersky Safe Kids remembers the system time during installation and ignores all subsequent changes to the system time. If your child changes the date or time zone, it doesn't affect the restrictions.

If Kaspersky Safe Kids detects a conflict between the computer's system time and the time remembered in Kaspersky Safe Kids, it prompts you to set the system time.

Set the system time

  1. In the pop-up window with the system time notification, click the Set up Kaspersky Safe Kids button.
  2. Enter the password for your My Kaspersky account.

    A window with system time settings opens.

  3. Select your time zone. The time will be adjusted automatically to this time zone.
  4. Click OK to apply settings.

The system time on the computer and in Kaspersky Safe Kids will be synced. Restrictions are applied according to the specified time.

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[Topic 213427]

Manual settings sync

After you have set up the settings for your child, your device must be synced with the child device in order to apply the new settings. They are usually synced automatically, but to prevent any delays in settings synchronization you can launch it manually.

Launch syncing

  1. In the context menu of the application icon , select Settings.
  2. Enter the password for your My Kaspersky account.

    The Settings window opens.

  3. In the Other section, Manual settings sync, click Sync.

    The syncing is started.

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[Topic 227127]

YouTube monitoring

The feature allows to monitor what video your child is watching on his PC, it provides you with the such information as video name, channel name, start time of watching the video. You can monitor videos viewed by a child through supported browsers on the YouTube site, as well as YouTube videos embedded in other sites viewed even in incognito mode. The report is available on Android devices.

Go to the Kaspersky Safe Kids for Android Online Help for more information about this feature and how to enable it on an Android device.

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[Topic 94755]

Configure the proxy server

If you use a proxy server to connect to the Internet, you must specify the proxy server connection settings.

By default, the application attempts to detect the proxy server settings and connect to the Internet automatically. If the application fails to detect the proxy server settings automatically, it prompts you for the user name and password for proxy server authentication. By default, the application saves the specified user name and password.

Configure the proxy server

  1. In the context menu of the application icon , select Settings.
  2. Enter the password for your My Kaspersky account.

    The Settings window opens.

  3. In the Proxy server section, select one of the following options:
    • If you do not wish to use a proxy server to connect to the Internet, select Do not use proxy server.
    • If you want the application to automatically configure proxy server connection settings, select Automatically detect proxy server settings.
    • To configure the proxy server connection settings manually, select Use specified proxy server settings and specify the address and port used to connect to the proxy server.

      By default, port number 80 is used.

    • If a user name and password must be specified when connecting to the proxy server, select the Use proxy server authentication checkbox and specify the user name and password to connect to the proxy server.
  4. Click Save.

The proxy server connection settings are saved.

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[Topic 97837]

Manage the application from the command prompt

You can manage Kaspersky Safe Kids from the command prompt.

Use the following command line syntax:

safekids.com <command> [parameters]

At the command prompt, you can reference the application either from the application installation folder or by specifying the full path to the safekids.com file.

Commands available for managing Kaspersky Safe Kids

Command

Description

Syntax example

HELP

Opens help information about the command line syntax.

safekids.com [ /? | HELP ]

UPDATE

Starts an update of Kaspersky Safe Kids. By default, the application downloads updates from the main servers.

Based on a request from Customer Service, you may need to update the application from the test servers using the [testsource] parameter.

Test servers contain untested application changes that can cause the application to fail.

safekids.com update

ROLLBACK

Rolls back the application databases to the previous version. This command has the following parameters:

  • [/R:<report_file>] – save only critical events
  • [/RA:<report_file>] –save all events

    where <report_file> is the full path to the TXT file where the rollback report will be saved. This command requires the password for your My Kaspersky account.

safekids.com rollback </password=<type_password>> [/R[A]:<report_file>]

EXPORT

Exports Kaspersky Safe Kids settings to a TXT file.

safekids.com export <full_path_to_file>

IMPORT

Imports settings from a TXT file to Kaspersky Safe Kids.

safekids.com import <full_path_to_file>

EXIT

Quits Kaspersky Safe Kids. This command requires password for your My Kaspersky account.

safekids.com exit </password=<type_password>>

TRACES

Manages logging of Kaspersky Safe Kids events. This command has the following parameters:

  • [on] – turn on logging of application events
  • [off] – turn off logging of application events
  • [clear] – clear the folder with logs
  • [copyto] – copy all log files to a new destination

safekids.com traces [copyto <full_path_to_file>]

CHECK_PSW

Checks your My Kaspersky password. If the entered password is correct, the command prompt shows a status of 0. If the password is incorrect, you see an error.

safekids.com check_psw

CLS 

Clears the command prompt.

safekids.com cls

UNINSTALL_UCP

Notifies My Kaspersky that Kaspersky Safe Kids was uninstalled.

safekids.com uninstall_ucp

To obtain help on the syntax of a specific command, enter one of the following commands:

safekids.com <command> /?

safekids.com HELP <command>

Command-line-based management of Kaspersky Safe Kids installation parameters is intended for use during assistance by Customer Service. You are not advised to use these parameters without being instructed to do so by Customer Service specialists or without consulting them.

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[Topic 237222]

Appendix 1. Network settings for interaction with external services

Kaspersky Safe Kids uses the following network settings for interacting with external services.

Network settings

Address

Protocol

Port

Description

s00.upd.kaspersky.com

s01.upd.kaspersky.com

s02.upd.kaspersky.com

s03.upd.kaspersky.com

s04.upd.kaspersky.com

s05.upd.kaspersky.com

s06.upd.kaspersky.com

s07.upd.kaspersky.com

s08.upd.kaspersky.com

s09.upd.kaspersky.com

s10.upd.kaspersky.com

s11.upd.kaspersky.com

s12.upd.kaspersky.com

s13.upd.kaspersky.com

s14.upd.kaspersky.com

s15.upd.kaspersky.com

s16.upd.kaspersky.com

s17.upd.kaspersky.com

s18.upd.kaspersky.com

s19.upd.kaspersky.com

cm.k.kaspersky-labs.com

HTTPS

443

Updating databases and application software modules.

downloads.upd.kaspersky.com

HTTPS

443

  • Updating databases and application software modules.
  • Verifying access to Kaspersky servers. If access to the servers using system DNS is not possible, the application uses public DNS. This is necessary to make sure anti-virus databases are updated and the level of security is maintained for the computer. The Kaspersky application uses the following list of public DNS servers in the following order:
    1. Google Public DNS (8.8.8.8).
    2. Cloudflare DNS (1.1.1.1).
    3. Alibaba Cloud DNS (223.6.6.6).
    4. Quad9 DNS (9.9.9.9).
    5. CleanBrowsing (185.228.168.168).

Requests sent by the application may contain addresses of domains and the public IP address of the user because the application establishes a TCP/UDP connection with the DNS server. This information is needed, for example, to validate the certificate of a web resource when using HTTPS. If Kaspersky application is using a public DNS server, data processing is governed by the privacy policy of the relevant service. If you want to prevent Kaspersky application from using a public DNS server, contact Customer Service for a private patch.

touch.kaspersky.com

HTTP

80

  • Receiving the trusted time for checking the validity period of the certificate (TLS connection).
  • Warning that access to a web resource is denied in the browser when Safe Browsing enabled.

p00.upd.kaspersky.com

p01.upd.kaspersky.com

p02.upd.kaspersky.com

p03.upd.kaspersky.com

p04.upd.kaspersky.com

p05.upd.kaspersky.com

p06.upd.kaspersky.com

p07.upd.kaspersky.com

p08.upd.kaspersky.com

p09.upd.kaspersky.com

p10.upd.kaspersky.com

p11.upd.kaspersky.com

p12.upd.kaspersky.com

p13.upd.kaspersky.com

p14.upd.kaspersky.com

p15.upd.kaspersky.com

p16.upd.kaspersky.com

p17.upd.kaspersky.com

p18.upd.kaspersky.com

p19.upd.kaspersky.com

downloads.kaspersky-labs.com

cm.k.kaspersky-labs.com

HTTPS

80

Updating databases and application software modules.

ds.kaspersky.com

HTTPS

443

Using Kaspersky Security Network.

ksn-a-stat-geo.kaspersky-labs.com

ksn-file-geo.kaspersky-labs.com

ksn-verdict-geo.kaspersky-labs.com

ksn-url-geo.kaspersky-labs.com

ksn-a-p2p-geo.kaspersky-labs.com

ksn-info-geo.kaspersky-labs.com

ksn-cinfo-geo.kaspersky-labs.com

Any

443, 1443

Using Kaspersky Security Network.

click.kaspersky.com

redirect.kaspersky.com

HTTPS

443

Follow links from the interface.

uis.kaspersky.com

center.kaspersky-labs.com

services.ucp.kaspersky-labs.com

ks.ekp.ucp.kaspersky-labs.com

HTTPS

443

Sending requests to My Kaspersky.

0.ucp-ntfy.kaspersky-labs.com

1.ucp-ntfy.kaspersky-labs.com

....

99.ucp-ntfy.kaspersky-labs.com

XMPP over TLS

443

Sending notification messages between the Kaspersky Lab infrastructure and the application.

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[Topic 98011]

How to get customer service

If you cannot find a solution to your issue in the documentation or in any of the sources of information about the application, we recommend that you contact Customer Service. Visit the Customer Service website to contact our Customer Service experts, who can answer all your questions about installing and using the application.

Before contacting Customer Service, please read the support rules.

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[Topic 151283]

Provide information for Customer Service

Expand all | Collapse all

To provide better support on issues related to functioning of the application, Customer Service specialists may ask you to temporarily change application settings for debugging purposes while diagnostics are ongoing. To do so, you may need to perform the following actions:

  • Collect extended diagnostic information.
  • Configure individual components of the application by changing special settings that are not accessible through the standard user interface.
  • Reconfigure storage and sending of collected diagnostic information.
  • Set up interception of network traffic and saving of network traffic to a file.

Changing application settings by yourself in ways not described in Help or not recommended by Customer Service specialists can cause slowdowns and crashes of the operating system, bypassing of the application's restrictions, and damage the availability and integrity of the processed information.

Trace files

Tracing is a way to record detailed information about the application's activity. Kaspersky Customer Service specialists use trace files to troubleshoot issues. You can enable full application event logging to create trace files and send them to Customer Service manually if requested. By default, full application event logging is disabled. However, some of the application events are recorded during the application update, but are not transferred automatically. Customer Service may need them in certain cases.

You can also enable or disable the logging and automatic transfer of operating system data (dump files) to Kaspersky specialists. They use the provided information to find application bugs and fix them in subsequent updates. You can find more information about the purpose and structure of trace files and dumps files in the About the content of trace files and dump files section. By default, logging of operating system data is enabled, but automatic transfer of them is disabled.

Log application events

  1. In the context menu of the application icon , select Settings.
  2. Enter the password for your My Kaspersky account.

    The Settings window opens.

  3. In the Log events section, select the Log application events checkbox.
  4. Click Save.

Kaspersky Safe Kids will record detailed information about the application's activity and save it to trace files. These files are stored locally in the C:\%Programdata%\Kaspersky Lab\Kaspersky Safe Kids <application version>\Logs folder.

Send operating system data to Customer Service

  1. In the context menu of the application icon , select Settings.
  2. Enter the password for your My Kaspersky account.

    The Settings window opens.

  3. In the Log events section, carefully read Support Statement.
  4. Do one of the following:
    • Select the I confirm that I have fully read, understand, and accept the terms and conditions of the Support Statement checkbox, if you want to provide data to Customer Service to troubleshoot your issues.
    • Clear the I confirm that I have fully read, understand, and accept the terms and conditions of the Support Statement checkbox, if you do not want longer provide data to Customer Service.
  5. Click Save.

Kaspersky Safe Kids will send dump files stored on your computer to Customer Service. After sending, dump files are deleted from your computer. If sending of operating system data is disabled, dump files are stored on your device for 21 days. After that, the application deletes them. You can manually send all dump files created within last 21 days.

If you confirm that you want to provide data to Customer Service, Kaspersky Safe Kids will send dump files stored on your computer to Kaspersky.

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[Topic 176813]

Limitations and warnings

Updates functionality (including providing anti-virus signature updates and codebase updates), as well as KSN functionality may not be available in the application in the U.S.

Denylist of applications

By default, the list of restricted applications contains the following applications:

  • Windows Sandbox
  • Yandex.Browser
  • AVG Secure Browser
  • Opera

We don't recommend changing these settings if you want to block harmful content in the browser and block the computer on a schedule.

Compatibility issues

Kaspersky Safe Kids is incompatible with Microsoft Internet Explorer 8 and Windows 8 style applications.

Kaspersky Safe Kids prevents data exchange over the QUIC protocol (Quick UDP Internet Connections). Browsers use a standard transport protocol (TLS or SSL) regardless of whether support for the QUIC protocol is enabled in the browser.

The firewalls can block the network traffic for Kaspersky Safe Kids. If you have a personal firewall on the computer (for example, as a component of anti-virus software), protect it with a password. The child will not be able to change firewall settings to bypass Kaspersky Safe Kids internet restrictions.

To find out about compatibility of Kaspersky Safe Kids with different browsers, please see the corresponding articles:

Compatibility with Yandex.Browser

Compatibility with the Opera browser

Compatibility with the Mozilla Firefox browser

Limitations of Norton Security

It is possible to block network activity of Kaspersky Safe Kids through Norton Security if it is installed and enabled on your computer. In order to prevent it, we recommend you to protect Norton Security settings with a password.

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[Topic 94533]

Sources of information about Kaspersky Safe Kids

Expand all | Collapse all

Kaspersky Safe Kids page on the Kaspersky website

On the Kaspersky Safe Kids page, you can view general information about the application and its functions and features.

The Kaspersky Safe Kids page contains a link to the online store, where you can buy or renew your subscription for the application.

Kaspersky Safe Kids page in the Knowledge Base

The Knowledge Base is a section on the Kaspersky Customer Service website.

On the Kaspersky Safe Kids page in the Knowledge Base, you can read articles that provide useful information, recommendations, and answers to frequently asked questions on how to buy, install, and use the application.

Articles in the Knowledge Base may provide answers to questions that relate both to Kaspersky Safe Kids as well as other Kaspersky applications. Articles in the Knowledge Base may also contain Customer Service news.

Discuss Kaspersky applications on Kaspersky Support Forum

If your question does not require an immediate answer, you can discuss it with Kaspersky experts and other users on our Forum.

On the Forum, you can view discussion topics, post your comments, and create new discussion topics.

Go to the Forum from the application

  1. In the context menu of the application icon , select the About item.

    The About window opens.

  2. Click the Forum link.

Kaspersky Safe Kids forum page opens in your default browser.

If you can't find a solution to your problem, contact Customer Service.

Go to Customer Service from the application

  1. In the context menu of the application icon , select the About item.

    The About window opens.

  2. Click the Contact Customer Service link.

Customer Service main page opens in your default browser.

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[Topic 37531]

Information about third-party code

Information about third-party code is contained in the file legal_notices.txt, in the application installation folder.

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[Topic 95148]

Trademark notices

Registered trademarks and service marks are the property of their respective owners.

ABBYY Lingvo is a trademark of ABBYY Software, Ltd.

Adobe Acrobat, Adobe Flash, Adobe Acrobat Reader are either registered trademarks or trademarks of Adobe in the United States and/or other countries.

AVAST, Facebook are the property of their respective owners.

AVG is a registered trademark.

Bing, Internet Explorer, Microsoft Edge, Microsoft Outlook, Microsoft Office, Microsoft Photos, Windows Installer, Windows Live, Microsoft, Windows, Windows Vista, Windows Media, Office 365, Skype, Visual C++, Xbox Game Bar are trademarks of the Microsoft group of companies.

Battle.net is a registered trademark of Blizzard Entertainment in the United States and other countries.

Cloudflare is a trademark and/or registered trademark of Cloudflare, Inc. in the United States and other jurisdictions.

ESET and ESET NOD32 are trademarks or registered trademarks of ESET spol. s r.o. or respective ESET entity.

JavaScript is a registered trademark of Oracle and/or its affiliates.

Apple, macOS, iTunes, App Store are trademarks of Apple Inc.

IOS is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

Google, Chrome, Google Chrome, Chromium, Google Earth, Google Input Tools, Google Public DNS, Android and YouTube are trademarks of Google LLC.

McAfee is a trademark or registered trademark of McAfee LLC or its subsidiaries in the United States and other countries.

Mozilla and Firefox are trademarks of the Mozilla Foundation in the U.S. and other countries.

Norton is a trademark or registered trademark of NortonLifeLock Inc. or its affiliates in the U.S. and other countries.

PlayerUnknown's Battlegrounds is registered trademark, trademark or service mark of Pubg Corporation.

Unreal Engine is a trademark or registered trademark of Epic Games, Inc. in the United States and other countries.

Trend Micro is a trademark or registered trademark of Trend Micro Incorporated.

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[Topic 134375]

How to discuss installing Kaspersky Safe Kids with your child

Depending on the child's age, you can install Kaspersky Safe Kids and set the rules for using devices yourself, or do it together with your child.

Age: 3-6

Installing Kaspersky Safe Kids does not need to be discussed with children aged 3-6.

You can install the application before you give your child the device. If you let your child use your device, it's a good idea to create a separate account for the child where you can set all the necessary restrictions.

Remember that children can easily become addicted to gadgets. You should not let your child have their phone or tablet during meals or use it as a way to calm them down. Otherwise your child might refuse to eat without a cartoon or cry if you don't give them their phone.

Age: 7-10

Children aged 7-10 might use a computer for schoolwork, and a phone to contact parents and friends, so it's not unusual for them to have their own devices. It's better to install the application before giving your child their first personal device. You can tell your child, for example:

"I've installed a special program to protect you. It will teach you how to stay safe online, warn you about information that's bad, and help you find your phone if you lose it."

You don't need to tell the child about all the program functions. Use the information you get from Kaspersky Safe Kids wisely.

7-10 year olds spend most of their free time playing. If children spend all their time playing computer games, they can become addicted. It's important to control the time your child spends in front of the screen. The recommended time limit is no more than 2 hours a day.

Age: 11-13

Installing Kaspersky Safe Kids should be discussed with children aged 11-13.

You can link it to buying a new device your child has been hankering after. You can say:

"I'll buy you a new phone (computer) on one condition – Kaspersky Safe Kids will be installed on it. It will protect you from dangerous websites, warn me about unknown people trying to make contact with you, and let me know where you are."

If you have no plans to buy a new device, tell the child about your concerns and suggest a compromise:

"You hear all the time about threats online and in real life: kidnapping, mugging, terrorism, gambling, cyberstalking, blackmail, etc. (It would be good to give a real-life example that the child knows about.) I worry a lot about you, but understand you're growing up and want more freedom and independence. Let's agree that I'll stop nagging you about what you're doing, but we'll install a program to protect you from dangerous websites, warn me if an unknown person is trying to make contact with you, and tell me where you are. What d'you say?"

With 11-13 year olds, you should focus on three important features of the application: location tracking, monitoring of social media and suspicious contacts, and prevention of social media addiction. There's no need to tell your child about all the tools in Kaspersky Safe Kids.

Don't hide the fact that you will be able to see information about your child's location. It's better to say:

"You're becoming more mature and independent. I'm happy about that, but worry I won't be able to help you if you suddenly need me. Spend time with friends by all means, but don't go far. I have to know where you are. Let's decide together where you can hang out freely. This program will tell me if you go somewhere else. If you do need to go somewhere else, call me, OK?"

Warn your adolescent child that the application will let you read his/her messages in social media and warn you about suspicious contacts:

"Like everyone else, I can view your page, but only what you post publicly. Don't worry, I won't be able to look at your private messages. I respect your privacy. But if someone suspicious tries to 'friend' you, for example, a grown-up stranger, the program will tell me about it."

For 11-13 year olds, peer group status is especially important. They use the internet as a tool for communicating and socializing. Explain to your child that it's important to take regular breaks from social media and make a suggestion:

"Many people, not just teenagers, have problems with social media overuse. In severe cases, it might be required to see a psychiatrist. The simplest way to prevent such a situation is to limit social media use. You can use social media on one condition: I forbid it during school time and at night."

With children this age, excessive control can harm your relationship. Use the information you get from Kaspersky Safe Kids wisely. In some situations you might have to make your own conclusions, but it's not necessary to say anything to your child.

Age: 14-17

If your child is aged 14-17, you must reach a mutual agreement to use Kaspersky Safe Kids.

If you install the application without their consent, it could have undesirable consequences. You can say:

"You're already independent, and I realize you just think I'm fussing. But even adults sometimes get into difficult situations. I'd feel so much better if you agreed to install a special program on your phone and computer to warn me about threats and suspicious contacts, and protect you against buying things by mistake and financial fraud. I promise I won't use functions you really don't want me to."

Your child's voluntary consent to install the application is a sign of trust. Remember that most children over the age of 14 are sufficiently tech-savvy to delete any application from their device. Your teenager could simply turn off their phone, buy another device, or open a different social media account.

Many 14-17 year olds have their first experience of falling in love and become increasingly interested in relationships, including sexual ones. Your child might be unwilling to open up about this. Be understanding and let him/her view websites on this topic that you consider appropriate.

The advice for parents is a recommendation. Use it in accordance with local laws.

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[Topic 123540]

Connect to My Kaspersky

Expand all | Collapse all

This window lets you create a My Kaspersky account. You only need one My Kaspersky account. You can use it with all applications required connection to the My Kaspersky website.

Email address

Email address that you want to use with your new My Kaspersky account.

This email address is used to recover your password and receive communications from Kaspersky.

Choose password

Password for your new My Kaspersky account. The password must contain a minimum of eight characters, including at least one digit, one lowercase letter, and one uppercase letter. Spaces are not allowed.

By default, the password characters are hidden for security reasons. To view the password, click the eye icon .

Confirm password

Confirmation of the password for your new My Kaspersky account.

By default, the password characters are hidden for security reasons. To view the password, click the eye icon .

Receive news and special offers from Kaspersky by email

This checkbox enables/disables delivery of email messages with information and promotions from Kaspersky to the specified email address.

By default, this checkbox is selected.

Register

Clicking this button creates a My Kaspersky account. After the account is created, Kaspersky Safe Kids automatically signs you in.

I have already registered

Clicking this button opens a window where you can sign in to My Kaspersky.

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[Topic 230158]

Log in with a password for My Kaspersky

Expand all | Collapse all

In this window, you are prompted to sign in to My Kaspersky, using an existing account or creating a new one.

Sign in with password

Clicking this button opens a window where you can sign in to My Kaspersky.

Go to My Kaspersky to create a password

Clicking this button creates a My Kaspersky account. After the account is created, Kaspersky Safe Kids automatically signs you in.

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[Topic 95817]

Windows accounts on this computer

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In this window, Kaspersky Safe Kids displays a list of Windows accounts created on your computer. You can select the accounts that you want to monitor. If any parents or children don't have their own accounts on this computer, you can create a new account for them. We recommend that you create separate Windows accounts for each child.

Note that you can't select several users for one account.

Monitoring

If the Monitoring (on) switch is turned on, you can assign this account to your child or change the assignment. When the switch is turned on, the application monitors a child's actions under this account.

If the Monitoring (off) switch is turned off, actions under this account are not monitored.

Change

Clicking this link opens a window where you can specify your child's details.

Change picture

You can select a preset picture or upload a picture from the computer.

name

Your child's name.

birth year

In the drop-down list, you can select the child's birth year.

Your child's age determines the default settings that Kaspersky Safe Kids uses to monitor your child's computer account.

Create new Windows account

Clicking the Create new Windows account link opens the New Windows account window.

See also

Initial setup of Kaspersky Safe Kids

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[Topic 95819]

New Windows account

Expand all | Collapse all

This window lets you create an account that your child will use to log in to Windows. If you have several children, each of them should have his or her own account. This is necessary to ensure that the application applies the correct age appropriate settings for each child.

Account name

Enter a name for the new Windows account. If you create an account for a child, the application fills the field with the child's name.

Choose password

Enter a password for your new computer account.

Confirm password

Re-enter the password for your new computer account.

Hint

Enter a word or phrase that will help you remember the password.

See also

Initial setup of Kaspersky Safe Kids

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[Topic 148862]

Protect Windows accounts with a password

Expand all | Collapse all

In this window, Kaspersky Safe Kids shows Windows accounts that are not protected with a password. Your children can use these Windows accounts to access forbidden websites and applications.

You can set passwords for these Windows accounts or click Next to finish Kaspersky Safe Kids setup without adding passwords.

Set password

Clicking the Set password button opens a window where you can choose and confirm password for the selected Windows account.

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[Topic 95815]

Children and their Windows accounts

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This window shows the computer users and the Windows accounts selected for them. You can view and edit the list of your children and the Windows accounts they use.

Manage settings

Clicking this button opens the Kids section of My Kaspersky in the default browser.

You must enter your My Kaspersky credentials to sign in to My Kaspersky.

Assign

Clicking Assign opens a window with a list of available Windows accounts. You can select an existing account for your child or create a new one.

Unassign

Clicking Unassign removes restrictions for the selected Windows account. The selected account will no longer be associated with your child.

Add child

Clicking this button opens a window where you can specify your child's details.

Change picture

You can select a preset picture or upload a picture from the computer.

name

Your child's name.

birth year

In the drop-down list, you can select the child's birth year.

Your child's age determines the default settings that Kaspersky Safe Kids uses to monitor your child's computer account.

See also

Initial setup of Kaspersky Safe Kids

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[Topic 140092]

Proxy server authentication

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In this window, you can specify the credentials required for proxy server authentication. The window opens if the application fails to automatically detect the proxy server settings and connect to the Internet.

User name

The user name used for proxy server authentication.

Password

The password used for proxy server authentication.

Save user name and password

This checkbox enables or disables the saving of credentials for proxy server authentication.

If the checkbox is selected, the application saves the user name and password and automatically connects to the Internet via the proxy server.

If the checkbox is cleared, the application does not save the user name and password and prompts for them every time it connects to the Internet.

This checkbox is selected by default.

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[Topic 134466]

Pause Kaspersky Safe Kids

Expand all | Collapse all

This window lets you temporarily pause the application. When Kaspersky Safe Kids is paused, it stops logging information about your child's activities during the specified period of time.

If Kaspersky Safe Kids is paused, the child can visit forbidden websites and use forbidden applications.

Specify how long Kaspersky Safe Kids will be paused:

In this drop-down list, you can choose how long Kaspersky Safe Kids will be paused.

When the time you specify has elapsed, Kaspersky Safe Kids resumes automatically.

Pause

Clicking the Pause button pauses Kaspersky Safe Kids.

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[Topic 134917]

Kaspersky Safe Kids is on guard

Expand all | Collapse all

The main application window is displayed when you are logged in to the computer account that you specified for your child.

Request more time

Clicking the Request more time link creates a request for additional time on the computer. The requests are displayed on My Kaspersky and on the parent's smartphone or tablet with Kaspersky Safe Kids installed.

The link is displayed only when your child reaches the daily limit on computer time.

Schedule for today

Clicking this link opens daily computer use schedule. You can check when the child is allowed to use the computer.

Schedule for this week

Clicking this link opens weekly computer use schedule. You can check when the child is allowed to use the computer.

Some websites are allowed

Clicking this link opens the list of allowed websites. You can check which websites your child can visit. Kaspersky Safe Kids will block all other websites.

More info

Clicking this button opens a list of current settings for the child.

Check settings

Clicking this button opens the Kids section of My Kaspersky in the default browser.

You must enter your My Kaspersky credentials to sign in to My Kaspersky.

Pause Kaspersky Safe Kids

Clicking this link opens the Pause Kaspersky Safe Kids window. This window lets you temporarily pause the application. When Kaspersky Safe Kids is paused, it stops logging information about your child's activities during the specified period of time.

If Kaspersky Safe Kids is paused, the child can visit forbidden websites and use forbidden applications.

Resume Kaspersky Safe Kids

Clicking this button resumes monitoring of your child's computer account.

This button appears if Kaspersky Safe Kids is paused.

Children and their Windows accounts

Clicking this link opens the Children and their Windows accounts window. This window shows the computer users and the Windows accounts selected for them. You can view and edit the list of your children and the Windows accounts they use.

Resume Kaspersky Safe Kids

Clicking this button resumes monitoring of your child's computer account.

This button appears if Kaspersky Safe Kids is paused.

You are using the Free version

Clicking this link opens information about the version of Kaspersky Safe Kids you are currently using and learn about the application's premium features.

This link can display the following states:

  • Free version
  • Premium version
  • Trial version

If you have purchased the Premium version but see a message about the Free version, click Refresh to update the information about your subscription.

I'm a parent

Clicking this link lets you temporarily pause the application. When Kaspersky Safe Kids is paused, it stops logging information about your child's activities during the specified period of time.

If Kaspersky Safe Kids is paused, the child can visit forbidden websites and use forbidden applications.

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[Topic 166275]

Data provision

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The Data provision section lets you to view, accept and decline the Statement regarding Data Processing for Marketing Purposes.

I confirm that I have fully read, understand, and accept the terms and conditions of the Statement Regarding Data Processing for Marketing Purposes

The checkbox enables or disables sending information for marketing purpose.

If the checkbox is selected, the application sends processed data to Kaspersky. This information helps Kaspersky to offer security solutions that best match users needs and provide the relevant content and advertisement. If the checkbox is cleared, sending data for marketing purpose is disabled.

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[Topic 95823]

Proxy server

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In this section, you can configure the required proxy server connection settings.

Select one of the following options for the proxy server connection:

  • Do not use proxy server.
  • Automatically detect proxy server settings (default).
  • Use specified proxy server settings.

If you choose to use the specified proxy server settings, you must manually specify the address and port of the proxy server in the relevant fields.

The Address and Port fields are active if the Use specified proxy server settings option is selected. By default, port 80 is set.

Use proxy server authentication

The checkbox enables or disables the use of authentication on the proxy server.

If the checkbox is selected, the proxy server uses authentication. The User name and Password fields are active, and you can enter the user name and password.

If the checkbox is cleared, the proxy server does not use authentication.

This checkbox is cleared by default.

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[Topic 95822]

Log events

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The Log events section lets you enable or disable the logging of technical information about Kaspersky Safe Kids performance and sending it to Customer Service.

Log application events

The checkbox enables or disables logging of Kaspersky Safe Kids events.

If the checkbox is selected, Kaspersky Safe Kids automatically logs application events. If the checkbox is cleared, application events are not logged.

This checkbox is cleared by default.

Learn more about the contents of trace files and dump files

Clicking this link opens Kaspersky Safe Kids help. You can read about an application dump files, trace files and their content.

ID

Clicking this link opens a window with unique ID's of your computer. These ID's are used to request Customer Service to remove your personal data from Kaspersky under the terms of the General Data Protection Regulation (GDPR).

You can copy both ID's to the Clipboard clicking Copy icon.

I confirm that I have fully read, understand, and accept the terms and conditions of the Support Statement

This checkbox enables / disables sending dump files to Customer Service.

If the checkbox is selected, the application sends dump files stored locally on your computer to Kaspersky Customer Service. If the checkbox is cleared, sending dump files is disabled.

This checkbox is cleared by default.

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[Topic 183560]

Other

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The Notifications settings section lets you select the types of notifications, that you want to receive from the application.

Welcome

If the Welcome switch is turned on, Kaspersky Safe Kids shows notifications when anyone logs in to Windows account.

If the Welcome switch is turned off, notifications are not displayed.

The Manual settings sync section lets you start syncing manually. Press the button after you have made changes to the settings to speed up their applying to the child device.

Sync

Clicking this button launches the synchronization between parent and child devices, which prevents possible delays in applying the new settings to the child device.

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[Topic 150194]

Unrestricted account

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This window informs you that the current Windows account is not monitored by Kaspersky Safe Kids. No restrictions are applied to this account.

Some features are locked

Clicking Some features are locked opens a window that describes the advantages of premium features. These features unlock when you purchase the Premium version.

Check settings on My Kaspersky

Clicking this button opens the Kids section of My Kaspersky in the default browser.

You must enter your My Kaspersky credentials to sign in to My Kaspersky.

Children and their Windows accounts

Clicking this button opens a window with a list of children and the computer accounts they use. You can view and edit the list of your children and select or change accounts for them.

To access this window, you must enter the credentials for your My Kaspersky account.

Switch account

Clicking this button takes you to your computer's login window where you can select another account to log in to.

You are using the Free version

Clicking this link opens information about the version of Kaspersky Safe Kids you are currently using and learn about the application's premium features.

This link can display the following states:

  • Free version
  • Premium version
  • Trial version

If you have purchased the Premium version but see a message about the Free version, click Refresh to update the information about your subscription.

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