[Topic 144975]

Data provision

This section contains information on the specific data that you provide to Kaspersky while using the application. The Saving data to the application operation report subsection contains data that are stored locally on your computer and are not sent to Kaspersky.

[Topic 144976]

Data provision under the End User License Agreement

This section contains information on the specific data that are provided to Kaspersky if you have installed the application version which is not intended for use in the European Union, the United Kingdom, Brazil, or by California residents.

Data for Kaspersky Basic plan

Data for Kaspersky Standard plan

Data for Kaspersky Plus and Kaspersky Premium plans

Kaspersky protects the received information according to legal requirements and applicable rules of Kaspersky. The data is transmitted over encrypted channels.

In order to improve security awareness about new threats and their sources and in order to improve Your security protection level and the product’s operation, the Rightholder, with your consent that has been explicitly confirmed in the Kaspersky Security Network Data Collection Statement, is expressly entitled to receive such information. You can deactivate the Kaspersky Security Network service during installation. Also, You can activate and deactivate the Kaspersky Security Network service at any time in the Software settings window.

You further acknowledge and agree that any information gathered by Rightholder can be used to track and publish reports on security risk trends in the Rightholder’s sole and exclusive discretion.

If you do not wish for the information collected by the Software to be sent to the Rightholder, You should not activate and/or de-activate, the Kaspersky Security Network service.

[Topic 175193]

Data provision under the End User License Agreement on the territory of the European Union, the United Kingdom, Brazil, or by California residents

This section contains information on the specific data that are provided to Kaspersky if you have installed the application version which is intended for use in the European Union, the United Kingdom, Brazil, or by California residents. The information mentioned in this section does not contain any personal data of the User and is needed for the operation of the Rightholder's Software, unless expressly stated otherwise.

You agree to automatically, while using the software, provide Kaspersky with the following data for improving the quality of real-time protection, improving the quality of operation of the software and the timely detection and rectification of errors associated with the mechanism for installation, removal and update of the software, accounting for the number of users:

Data for Kaspersky Basic and Kaspersky Standard plans

Data for Kaspersky Plus and Kaspersky Premium plans

To improve the quality of protection of the User performing payment transactions on the Internet, you agree to automatically provide the financial website with information about the name and version of the Software and the Software customization setting, the ID of the Software plug-in in the browser used to access the financial website, and the ID showing whether a safe browser or a regular browser was used.

The information received is protected by the Rightholder in the manner prescribed by the law and is required for the operation of the Software made available to use under the license.

Kaspersky may use the acquired statistical data based on the information received to monitor trends in computer security threats and publish reports on those threats.

[Topic 144977]

Data provision to Kaspersky Security Network

The scope of data transmitted to Kaspersky Security Network is described in the Kaspersky Security Network Statement.

To view the Kaspersky Security Network Statement:

1. Open the main application window.
2. Click the button in the lower part of the application window.

   The Settings window opens.

3. Go to Security settings → Kaspersky Security Network.

   The Kaspersky Security Network window opens showing the details of Kaspersky Security Network and Kaspersky Security Network participation settings.

4. Click the Kaspersky Security Network Statement link to open the text of the Kaspersky Security Network Statement.

[Topic 144978]

Saving data to the application operation report

Report files may contain personal data obtained during operation of protection components such as File Anti-Virus, Mail Anti-Virus, Safe Browsing, and Anti-Spam.

Report files can contain the following personal data:

• IP address of the user's device
• Online browsing history
• Blocked links
• Messaging history in social networks
• Versions of the browser and operating system
• Names of cookies and other files and paths to them
• Email address, sender, message subject, message text, user names, and list of contacts

When you use the Protection for kids, Devices on My Network, and Security news components, you submit the following data:

• Wi-Fi network ID, Wi-Fi network status, device ID, hash of the device MAC address, device status;
• Information about websites visited;
• Information about the number of times that a file has been launched on the computer (file popularity).

Report files are stored locally on your computer and are not transmitted to Kaspersky. Path to report files: %allusersprofile%\Kaspersky Lab\AVP21.6\Report\Database.

Reports are stored in the following files:

• reports.db
• reports.db-wal
• reports.db-shm (does not contain any personal data)

Report files are protected against unauthorized access if self-defense is enabled in Kaspersky. If self-defense is disabled, report files are not protected.

[Topic 178754]

Saving data for Technical Support

The application processes and stores the following personal data for further analysis by Technical Support:

• Data that is displayed in the application interface:
  • Email address used to connect to My Kaspersky
  • Website addresses that were added to the exclusions (displayed in the Safe Browsing, Anti-Banner, Private Browsing, and Network components, and in the Reports window)
  • License data

  This data is stored locally in a non-modified form and can be viewed under any user account on the computer.

• Data on the system memory of the application processes at the moment when a memory dump is created.
• Data that is gathered when traces are enabled.

This data is stored locally in a modified form and can be viewed under any user account on the computer. This data is transmitted to Kaspersky only with your consent when contacting Technical Support. To learn more about the data, click the Regulation on data provisioning link in the Support Tools window.

[Topic 160950]

About using the application in the European Union, the United Kingdom, Brazil, or by California residents

The versions of the application that Kaspersky and our partners distribute in the European Union, the United Kingdom, Brazil (as well as the versions intended to be used by California residents) meet the requirements of the regulations governing the collection and processing of personal data that have been established in these regions.

To install the application, you must accept the End User License Agreement and the terms of the Privacy Policy.

In addition, the Setup Wizard prompts you to accept the following agreements regarding how your personal data is processed:

• Kaspersky Security Network Statement. This statement allows Kaspersky experts to promptly receive information about threats detected on your computer, about applications being run and signed applications being downloaded, as well as operating system information to improve your protection.
• Statement regarding data processing for marketing purposes. This statement allows us to create more valuable offers for you.
• Statement regarding data processing while using Anti-Spam. This statement allows Kaspersky experts to receive data in order to improve the Anti-Spam component.

You can accept or decline the Kaspersky Security Network Statement and Statement regarding data processing for marketing purposes at any time from the Settings → Security settings → Kaspersky Security Network window.

[Topic 87342]

About Kaspersky solutions

Our new solutions embody our vision of modern-day cybersecurity. In addition to new names, you will find a brand new user interface, and a host of new functionality.

Solutions are presented by several plans. The plans differ by level of protection, and by the number of features and services made available to users. Plans contain both new and time-tested features which fall into three categories.

Explore the features available to you in each category:

• Security
• Performance
• Privacy

[Topic 152975]

Comparison of subscription plans

The application offers four subscription plans. The following table lists the application functionality available for each subscription plan.

Subscription plans

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[Topic 43520]

Hardware and software requirements

General requirements

• 1500 MB free disk space on the hard drive
• Processor that supports the SSE2 instruction set
• Internet access (for the application installation and activation, for the use of Kaspersky Security Network, and for updating databases and application modules)
• Microsoft Windows Installer 4.5 or later
• Microsoft .NET Framework 4 or later
• Microsoft .NET Desktop Runtime 5
• Webcam access protection is provided only for compatible webcam models

Operating system requirements

For the Safe Browsing, Anti-Banner, and Safe Money protection components to work, the Base Filtering Engine service must be running in the operating system.

Browser support

The following browsers support installing the Kaspersky Protection extension:

• Chromium-based Microsoft Edge 77.x – 99.x;
• Mozilla Firefox versions 52.x – 99.x;
• Mozilla Firefox ESR 52.x, 60.x, 68.x, 78.x, 91.x;
• Google Chrome versions 48.x – 100.x.

The following browsers support On-Screen Keyboard and scanning of encrypted connections:

• Chromium-based Microsoft Edge 77.x – 99.x;
• Mozilla Firefox versions 52.x – 99.x;
• Mozilla Firefox ESR 52.x, 60.x, 68.x, 78.x, 91.x;
• Google Chrome 48.x – 100.x.

The following browsers support Protected Browser mode:

• Microsoft Internet Explorer 11.0;
• Chromium-based Microsoft Edge 77.x – 99.x;
• Mozilla Firefox versions 52.x – 99.x;
• Mozilla Firefox ESR 52.x, 60.x, 68.x, 78.x, 91.x;
• Google Chrome 48.x – 100.x;
• Yandex Browser 18.3.1 – 21.11.0 (with limitations).

Newer versions of browsers can be supported if the browser supports the corresponding technology.

Kaspersky supports Google Chrome and Mozilla Firefox in 32-bit and in 64-bit operating systems.

Requirements for tablet computers

• Microsoft Windows 8, Microsoft Windows 8.1, Microsoft Windows 10, Microsoft Windows 11;
• Intel Celeron processor with a clock speed of 1.66 GHz or faster;
• 1000 MB free RAM.

Requirements for netbooks

• Intel Atom CPU 1.60 GHz or faster;
• 1024 MB free RAM;
• 10.1-inch display with 1024x768 screen resolution;
• Intel GMA 950 graphics core or later.

The requirements for Kaspersky Password Manager are available in the help files of this application.

[Topic 149022]

Compatibility with other Kaspersky applications

Kaspersky is compatible with the following Kaspersky applications:

• Kaspersky Safe Kids 1.5
• Kaspersky Password Manager 9.2
• Kaspersky Software Updater 2.1
• Kaspersky Virus Removal Tool 2015, 2020
• Kaspersky VPN Secure Connection 4.0, 5.0, 5.1, 5.2, 5.3, 5.4, 5.5, 5.6

[Topic 119653]

What's new in the latest version of the application

The latest version of the application introduces the following new features and improvements:

• New Kaspersky Premium subscription plan.
• Localized name added for the Japanese and Chinese versions of the application.
• You can now sign in to My Kaspersky with Facebook, Google, and Apple (not available in all regions).
• New limitation on user privilege escalation when performing actions that are security-critical for the operating system.
• Improved Backup and Restore functionality: improved messages for the user and updated icons in interface windows.
• Improved Private Browsing functionality. Private Browsing is moved to the Kaspersky Protection extension, which improves the performance of the component on websites.
• Reduced application loading time at operating system startup.
• PC Cleaner functionality is removed. Applications and browser extensions installed without your consent are now automatically processed at the moment when they put your computer or your data at risk. You can find and remove unused applications in the Performance section.
• Added certificate support for popular websites.
• Now you can switch to Kaspersky Plus from Kaspersky Security Cloud and Kaspersky Total Security.
• Removed error messages for tasks that require an internet connection.
• Added a window displaying the number of available subscriptions and connected devices.
• Added the option to report phishing in the Kaspersky Protection extension.

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[Topic 228632]

How to manage subscription

The subscription is renewed automatically. 30 days in advance of the expiration date of the current period, we will email you a reminder about the upcoming charge. The payment for the next period takes place before the current period expires, to make sure you enjoy uninterrupted protection from cybersecurity threats.

Note that the price of the subscription may vary. At the moment of renewal, special offers and discounts may be available, which will not affect your subscription.

If the application cannot renew your subscription for some reason (your bank card has expired, has been blocked, or auto-renewal is disabled), when the subscription expires, a grace period can be activated to let you renew the subscription; you can use the complete functionality of the application without limitations while the grace period is active. If you have not renewed your subscription, the application may switch to limited functionality mode when the grace period expires. The duration of limited functionality mode depends on your region and licensing terms. For information about the expiration date of the grace period and the limited functionality mode, see the Profile section.

About subscriptions purchased from service providers

About subscriptions purchased through the App Store or Google Play

[Topic 210121]

How to buy a subscription

There are several ways to acquire a subscription for an application:

Purchase on the Kaspersky website

Purchase using the application interface

Purchase from a Kaspersky partner

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[Topic 85309]

What is My Kaspersky account for?

You need a My Kaspersky account to use the application.

Depending on your subscription, connecting the device on which you are installing the application to your My Kaspersky account may be required to have access to some or all application functionality.

In your My Kaspersky account, you can:

• View information about subscriptions and their expiration dates.
• Remotely manage device protection.
• Securely store and synchronize your passwords and other personal information if you use Kaspersky Password Manager.
• Download purchased applications.
• Contact Technical Support.
• Learn about new applications and special offers from Kaspersky.

For details about all functionality of the My Kaspersky account, see My Kaspersky Help.

How to connect a device to My Kaspersky account

If you purchased your subscription from the Kaspersky website, an account was created during the purchase process. An email with the password creation link was sent to the email address that you specified during purchase.

You can sign in to your My Kaspersky account using your email address and password, or with your Google, Facebook, or Apple account. If you already have an account, you can configure quick sign-in with your Google, Facebook, or Apple account in the window used for connecting your device to your My Kaspersky account. This is possible if, when creating your My Kaspersky account, you used the email address from your Google, Facebook, or Apple account.

Signing in with Facebook and Google is not available in all regions.

If you do not have an account yet, you can create one in the process of connecting the device to your account. You can also use credentials from other Kaspersky resources to sign in to your account.

To connect your device to My Kaspersky account:

1. You can connect a device to your account:
   • In the connection window when activating the application
   • In the user interface of the application, in the Profile section

     Under Sign in to My Kaspersky, click Sign in.

   • On the My Kaspersky website
   • When activating certain functionality of the application
2. In the account connection window, select the connection method that you find the most convenient:
   • Sign in with an email address. Enter your email address in the text box. A message with a password creation link is sent to the specified email address.

     If you have configured two-step verification in your My Kaspersky account, a text message containing the verification code is sent to your phone. In the entry field, enter the verification code and click Continue.

   • Sign in with Google, Facebook, or Apple account.
     1. Click Sign in with Google, Sign in with Facebook, or Sign in with Apple.

        This opens a browser window; in that window, sign in to your Google, Facebook, or Apple account and allow the application to gain access to your email address.

        If you do not have a Google, Facebook, or Apple account, you can create one and proceed with configuring quick sign-in to My Kaspersky.

        If two-step verification is configured for your My Kaspersky account, configure quick sign-in in your account on the My Kaspersky website then go back to the application and sign in with Google, Facebook, or Apple.

        If you are using the Microsoft Edge browser, to configure the sign-in to My Kaspersky, you will need a version of Microsoft Edge based on Chromium 77.x or later. In case of a connection error, select a different browser as your default browser, install the latest version of the Microsoft Edge browser, or update the Microsoft Windows operating system.

     2. Go back to the application and proceed with creating the account by clicking Continue. Follow subsequent on-screen instructions.

        Your device will be connected to your My Kaspersky account. In addition, you can set up a password for your account on the My Kaspersky website.

        Data processing when signing in to the account

        When you sign in to your My Kaspersky account with Google, Facebook, or Apple, the following data is processed:

        • Rightholder's resource ID
        • Value generated for request verification
        • Token type
        • URI to which the response of the authentication provider is sent

        When you sign in to the account on a service provider website using authentication providers, the following data is processed:

        • Rightholder's resource ID
        • Token used for authorization in the service provider's infrastructure
        • Token type
        • Parameters requested from the authentication providers
        • URI to which the response of the authentication provider is sent

   In some regions, the application prompts you to read and accept the Statement regarding data processing for purpose of using Web-Portal. If you accept the terms of the statement, click Accept.

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[Topic 230187]

How to cancel the subscription

You can cancel your subscription. A canceled subscription is not automatically renewed, and your devices remain protected until the last paid period expires.

To avoid unnecessary expenses, you should cancel your subscription before the payment date for the next period. Note that the payment for the next period is made before the current period expires, to make sure protection is maintained without interruption. 30 days in advance of the expiration date of the current period, we will send information about subscription renewal conditions to the email address you provided when making the order.

How to cancel the subscription in Russia, Belarus, Abkhazia, Armenia, Azerbaijan, Georgia, South Ossetia, Kyrgyzstan, Mongolia, Tajikistan, Turkmenistan, Uzbekistan, Kazakhstan

How to cancel the subscription in other countries

[Topic 230186]

How to set a different payment method

Automatic charges for subscription renewal use the payment method that you chose when purchasing the subscription. You can set a different payment method.

How to set a different payment method in Russia, Belarus, Abkhazia, Armenia, Azerbaijan, Georgia, South Ossetia, Kyrgyzstan, Mongolia, Tajikistan, Turkmenistan, Uzbekistan, Kazakhstan

How to set a different payment method in other countries

[Topic 210122]

How to activate a subscription on your device

In this section, you will learn how to start using applications after you have purchased a subscription. An Internet connection is required for activation.

[Topic 214812]

If you purchased a subscription from Kaspersky website

If you have purchased your subscription in the Kaspersky online store, your My Kaspersky account was created in the course of completing the purchase. My Kaspersky account is required to activate your subscription on different devices and to manage your subscription. You can activate your subscription by logging into your My Kaspersky account from the device on which you are installing the application.

To activate a subscription on your devices:

1. Check the inbox for the email address you specified when making your purchase. There should be two emails from Kaspersky: a receipt and instructions for completing the activation of your subscription.
2. Click the Go to My Kaspersky link in the instructions email to complete creating your account and to log in.
3. Click Download to download the application to your device.
4. Install the application.

When the installation is successfully completed, the application will automatically connect to your account and be activated according to the subscription you have purchased.

When a subscription is renewed, its expiration date will be updated automatically within 24 hours on all the devices that have been activated for this subscription and are linked to your My Kaspersky account.

If you purchase a subscription from the Kaspersky Online Store, the term of the subscription begins from the moment of purchase.

[Topic 214814]

If you purchased a box or an activation card

If you purchased a box or an activation card in a shop, you need an activation code to activate the application. You can find the activation code on the box, in documentation or on the backside of the card. The activation code is a unique sequence of twenty digits and Latin letters in the format xxxxx-xxxxx-xxxxx-xxxxx.

The countdown for the expiration of a subscription activated with an activation code starts from the date when you activate the application on the first device.

If you have purchased an activation card:

1. Open My Kaspersky website on the device you want to protect.
2. Create a My Kaspersky account or sign in to an existing account.
3. Under Already have an activation code? in the lower part of the page, enter the activation code in the entry field.
4. Click the Add button.

   If the activation code was added successfully, the Subscriptions section displays the subscription panel.

5. Click the subscription panel.

   A subscription details window opens.

6. Click Download to download the application to your device.
7. Install the application.

   After the application has been successfully installed, it will be activated automatically according to the terms of your subscription.

If you have purchased a box with an installation disk:

1. Insert the disk into the disk drive.
2. In the My Kaspersky account connection window, create an account or sign in to an existing account.
3. In the activation code window, enter the activation code in the text box and click Add.

   The activation code is saved in your account under Subscriptions.

4. Click Download and Install to download and install the application to your device.
5. Install the application.

   After the application has been successfully installed, it will be activated automatically according to the terms of your subscription.

Your activation code is now stored in your My Kaspersky account. To protect a new device, sign in to the account and download the application. You can also manually enter the activation code in the application.

[Topic 214822]

Activating your subscription if the application is already installed on your device

In this section, you will learn how to renew an expired subscription, add a new activation code to an application that has an active subscription to have it renewed automatically, and switch from the trial subscription to a paid subscription.

[Topic 210458]

Your subscription expired

If you have automatic renewal activated, the subscription is automatically renewed for another term without your intervention. If you do not have automatic renewal activated, you must renew the subscription manually.

If you renew the subscription manually and you have previously added a reserve activation code in the application, when the current subscription expires, the application is automatically activated with the reserve activation code.

To renew a subscription:

1. Open the main application window.
2. Go to the Profile section. If your device is connected to your My Kaspersky account, your email address is displayed here.
3. In subscription information, click Renew now.

   The website of the Kaspersky eStore or one of our partners opens in the default browser.

   During the purchase process, enter the email registered with your My Kaspersky account. If you do not have an account yet, it will be created with the specified email. After purchasing and connecting the application to your My Kaspersky account, the subscription is automatically activated on the device within an hour from renewal.

You can also send the new subscription to devices from your My Kaspersky account. For details about sending a subscription to a device connected to your account, see My Kaspersky help.

If you have not renewed your subscription, the application may switch to limited functionality mode.

[Topic 214985]

Renewing the subscription using a reserve activation code

If you have a new activation code, you can add it to the application to be used as a reserve code. When the current subscription expires, the application is activated automatically with the reserve activation code. This way, you can ensure uninterrupted protection for your device.

There are cases when you cannot add a reserve activation code.

To add a reserve activation code:

1. Open the main application window.
2. Go to the Profile section. If your device is connected to your My Kaspersky account, your email address is displayed here.
3. Under subscription information, click the three dots and select Enter activation code.
4. In the entry field, enter the activation code and click the Save activation code button.

The reserve activation code will be displayed in the Subscription details window.

If you enter a reserve activation code that was issued for multiple devices, you must follow the steps to apply the reserve code on all devices where you want to renew the subscription automatically.

An attempt to activate and fully verify the reserve code will be made when the current subscription expires, or if the current subscription is removed from the device. The application verifies the expiration date of the reserve activation code, the maximum number of devices that the subscription can be used on, as well as the compatibility of the subscription with the installed version of the application. During the activation of a reserve activation code, a connection to the My Kaspersky account may be required.

If the reserve activation code that you are adding has already been applied on this device or on another device, the activation date for the purpose of renewing the subscription using the reserve code is the date on which the application was activated with this code for the first time. To renew the subscription, add a reserve activation code that has an expiration date later than the expiration date of the subscription currently used by the application.

If the application did not automatically activate with a reserve activation code, you can activate it manually by clicking the Try again button. If the current subscription is blocked, you can activate the application using a reserve activation code by clicking Activate now.

You can also send the reserve activation code to devices from your My Kaspersky account. For details about sending a subscription to a device connected to your account, see My Kaspersky help.

[Topic 210448]

Switching from trial subscription to paid subscription

You can use the trial subscription and all of its features during a short trial period. When this period ends, the trial subscription cannot be activated for a second time.

You can purchase a subscription for the Kaspersky application and switch to that subscription even before your trial period ends.

To switch from trial subscription to paid subscription:

1. Open the main application window.
2. Go to the Profile section. If your device is connected to your My Kaspersky account, your email address is displayed here.
3. In subscription information, click Buy now.

The website of Kaspersky or one of our partners opens in the default browser. During the purchase process, enter the email registered with your My Kaspersky account.

After purchasing, the subscription is automatically activated on the device within an hour from renewal.

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[Topic 226833]

How to install or remove the application

[Topic 43538]

How to install the application

The application is installed to your computer in interactive mode using the Setup Wizard.

The Wizard consists of a series of windows (steps). The number and sequence of steps in the Wizard depend on the region where you install the application. In some regions, the Wizard prompts you to accept additional agreements regarding how your personal data is processed. To stop the Wizard's activity at any step of installation, close the Wizard window.

If the application will be used to protect more than one computer (with the maximum number of computers defined by the terms of the End User License Agreement), the installation procedure will be identical on all computers.

To install the application on your computer,

• If you are using an installation disk, insert the disk into the disk drive and follow the instructions on your screen.
• If you have downloaded the application from the Internet, launch it. The application is then installed using the standard Setup Wizard. In this case, the Wizard displays several additional installation steps for some localization languages.

You can also install the application from the command prompt.

The Setup Wizard goes through the following steps:

1. Starting installation

   During this step, the Wizard prompts you to install the application.

   Depending on the installation type and the localization language, during this step the Wizard may prompt you to view the End User License Agreement concluded between you and Kaspersky, and ask whether you want to participate in Kaspersky Security Network.

   Reviewing the End User License Agreement

   This step of the Wizard is displayed for some localization languages when installing the application downloaded from the Internet.

   During this step, the Wizard prompts you to review the End User License Agreement concluded between you and Kaspersky.

   Read the End User License Agreement thoroughly and, if you agree with all of its terms, click the Continue (this button is called Accept in some regions). Installation of the application to your computer then continues.

   If the terms of the End User License Agreement are not accepted, the application will not be installed.

   In some regions, you must also accept the terms of the Privacy Policy to continue installation of the application.

   Reviewing the Kaspersky Security Network Statement

   During this step, the Wizard invites you to participate in Kaspersky Security Network. Participation in the program involves sending information about threats detected on your computer, running applications, and downloaded signed applications, as well as information about your operating system, to AO Kaspersky Lab. No personal data received from you is collected, processed, or stored.

   Review the Kaspersky Security Network Statement. If you accept all of its terms, in the Wizard window, leave the check box selected and click Continue.

   If you do not want to participate in Kaspersky Security Network, clear the check box.

   After you accept or decline participation in Kaspersky Security Network, application installation continues.

   In some application versions, the Kaspersky Security Network Statement includes information about personal data processing.

2. Installing the application

   Installation of the application can take some time. Wait for it to finish. Upon installation completion, the Setup Wizard automatically proceeds to the next step.

   Checks during application installation

   The application performs several checks during installation. These checks may detect the following problems:

   • Non-compliance of the operating system with the software requirements. During installation the Wizard checks the following conditions:
     • Whether the operating system and Service Pack meet the software requirements;
     • All the required applications are available;
     • The amount of free disk space is enough for installation;
     • The user installing the application has administrator privileges.

     If any of the above-listed requirements is not met, a corresponding notification is displayed.

   • Presence of incompatible applications on the computer. If any incompatible applications are detected, they are displayed in a list on the screen, and you will be prompted to remove them. Applications that cannot be removed automatically must be removed manually. When removing incompatible applications, you will need to restart your operating system, after which installation of Kaspersky continues automatically.

   Installing Kaspersky Password Manager together with Kaspersky Plus or Kaspersky Premium

   Before completing the installation, Kaspersky also prompts you to install Kaspersky Password Manager to protect your passwords. The installation of Kaspersky Password Manager may continue after finishing the installation of Kaspersky, there is no separate notification about completing the installation of Kaspersky Password Manager.

   Kaspersky Password Manager is not included in Kaspersky Basic and Kaspersky Standard plans. If you want to use Kaspersky Password Manager for password protection, you can download and install it as a separate application or switch to Kaspersky Plus.

3. Completing the installation

   During this step, the Wizard informs you of the completion of application installation.

   All necessary application components will be automatically started immediately after installation is complete.

   In some cases, you may need to restart your operating system to complete installation.

Along with the application, plug-ins for browsers are installed to ensure safe Internet browsing.

When you run audio and video recording or playback applications for the first time since installation of Kaspersky, audio and video playback or recording may be interrupted. This is required to enable the functionality that controls access by applications to sound recording devices. The system service that controls audio hardware is restarted when Kaspersky is run for the first time.

Kaspersky Plus or Kaspersky Premium is installed together with Kaspersky VPN Secure Connection intended for establishing a secure connection via Virtual Private Network (VPN). You can remove Kaspersky VPN Secure Connection separately from the Kaspersky application. If the use of VPN is prohibited in your country, Kaspersky VPN Secure Connection is not installed.

To continue using the application, you must connect to My Kaspersky and complete the activation process; for details, see the following sections:

What is My Kaspersky for?

How to activate a subscription on your device

[Topic 137590]

Installing over other Kaspersky applications

The application can be installed over the following Kaspersky applications:

• Kaspersky Free
• Kaspersky Anti-Virus
• Kaspersky Internet Security
• Kaspersky Total Security
• Kaspersky Security Cloud

When you install the new application, previously installed Kaspersky Anti-Virus, Kaspersky Internet Security, Kaspersky Security Cloud, Kaspersky Total Security applications are removed. The license of a removed application can be used for the new Kaspersky application, with the exception of Kaspersky Total Security license. The settings of removed applications are kept.

When you install the new application, the previously installed Kaspersky Free application is removed. The settings of Kaspersky Free are not saved.

When you switch from Kaspersky Total Security to Kaspersky Basic or Kaspersky Standard, backup copies of files are kept but not displayed in these applications. You can add backup copies of files manually. When you switch from Kaspersky Total Security to Kaspersky Plus, copies of files are kept and displayed automatically.

[Topic 97156]

Kaspersky Protection browser extension

In order for Kaspersky to fully support browsers, the Kaspersky Protection extension must be installed and enabled in the browsers. The Kaspersky Protection extension injects a script into the web page opened in Protected Browser and into traffic. The application uses this script to interact with the web page and to transmit data to banks whose websites are protected by the Safe Money component. The application protects data transmitted by the script using a digital signature. The application can embed the script without using the Kaspersky Protection extension.

The application signs data transmitted by the script using the installed anti-virus databases and requests to Kaspersky Security Network. The application sends requests to Kaspersky Security Network regardless of whether or not you accepted the terms of the Kaspersky Security Network Statement.

When working with your browser, the Kaspersky Protection extension allows you to:

Manage Private Browsing.

Manage Anti-Banner.

Inform about suspected phishing.

Inform about website problem

Open On-Screen Keyboard

Installing the Kaspersky Protection extension in Chromium-based Microsoft Edge, Mozilla Firefox, and Google Chrome

In Google Chrome and Mozilla Firefox browsers, the Kaspersky Protection extension is installed automatically. Kaspersky prompts you to activate the extension. In the Chromium-based Microsoft Edge browser, the Kaspersky Protection extension is also installed automatically, but the application does not prompt you to activate the extension. You must take steps to activate the extension on your own.

Yandex Browser support

When using Yandex Browser, the following application components are operating:

• Protected Browser;
• URL Advisor
• Safe Browsing;
• Anti-Phishing.

The Private Browsing and Anti-Banner components operate but cannot be configured in Yandex Browser.

Internet Explorer support

Starting with Kaspersky application version 4, the Kaspersky Protection extension will no longer support the browser Internet Explorer. If you want to continue using the Kaspersky Protection extension in Internet Explorer, you can go back to the previous version of the application.

[Topic 43539]

How to uninstall the application

After removing the application, your computer and personal data will be unprotected.

The application is removed using the Setup Wizard.

How to uninstall the application in Windows 7

How to uninstall the application in Windows 8 or later

Removal involves the following steps:

1. To remove the application, you must enter the password for accessing the application settings. If you cannot specify the password, for any reason, application removal will be prohibited.

   This step is available only if a password has been set for application removal.

2. Saving data for future use

   During this step you can specify which of the data used by the application you want to keep for further use during the next installation of the application (for example, when installing a newer version of the application).

You can save the following data:

• Subscription details is a set of data that rules out the need to activate the application during future installation, by allowing you to use it under the current subscription unless the subscription expires before you start the installation.
  • Quarantine files are files scanned by the application and moved to Quarantine.

    After the application is removed from the computer, quarantined files become unavailable. To perform operations with these files, the Kaspersky application must be installed.

  • Operational settings of the application are values of application settings selected when configuring the application.

  You can also export the protection settings at the command prompt, by using the following command: avp.com EXPORT <file_name>.

  • iChecker data are files that contain information about objects that have already been scanned using
    iChecker technology

    iChecker is a technology that increases the speed of anti-virus scans by excluding objects that have remained unchanged since their last scan, provided that the scan parameters (the anti-virus database and settings) have not changed. The information for each file is stored in a special database. This technology is used in both real-time protection and on-demand scan modes.

    For example, you have an archive file that was scanned by a Kaspersky application and assigned not infected status. Next time, the application will skip this archive unless the archive has been altered or the scan settings have been changed. If you altered the archive content by adding a new object to it, modified the scan settings, or updated the anti-virus database, the archive is re-scanned.

    Limitations of iChecker technology:

    • This technology does not work with large files, since it is faster to scan a file than to check whether the file has been modified since it was last scanned.
    • The technology supports a limited number of formats (EXE, DLL, LNK, TTF, INF, SYS, COM, CHM, ZIP, RAR).
    .
  • Anti-Spam databases are databases with specimens of spam messages added by the user.
  • Secret Vault are files placed in storage using Secret Vault functionality.

1. Confirming removal

   Since removing the application threatens the security of your computer and personal data, you will be asked to confirm your intention to remove the application. To do this, click the Remove button.

2. Completing removal

During this step, the Wizard removes the application from your computer. Wait until removal is complete.

This functionality may be unavailable in some regions.

During removal of the application, you must restart your operating system. If you cancel an immediate restart, completion of the removal procedure is postponed until the operating system is restarted or the computer is turned off and then started up.

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[Topic 71677]

How to update the application

The application is updated automatically if you select the Automatically update mode in the update settings window (Security → Anti-Virus Database Update → Databases update schedule).

The application is automatically updated if you install a new version of the application over the previous one.

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[Topic 231204]

How to protect more devices

Available only in Kaspersky Standard, Kaspersky Plus, and Kaspersky Premium.

You can use your subscription to protect more devices running Microsoft Windows, Android, iOS, and macOS operating systems. Trial subscription is not available for macOS. The number of devices on which you may use your subscription depends on the subscription plan and the terms and conditions stipulated by the End User License Agreement.

You can use your subscription to protect not just your own devices, but also devices of your family members. You can share protection with other users and remotely monitor the security of their devices.

In the user interface of the application, in Profile or Home sections, you can see how many devices your subscription lets you protect, how many devices you are currently protecting, and you can also start protecting new devices. If your subscription has expired or has been blocked, you cannot add new devices.

If you have connected a device to your My Kaspersky account, the information is refreshed when you run the application. All your devices protected by your subscription, must also be connected to your My Kaspersky account.

Depending on your subscription, only the general information about the total number of devices that you can protect may be displayed.

You can find detailed information about each device and its protection status in your My Kaspersky account.

[Topic 183917]

How to protect your mobile device

To protect your mobile device:

1. Open the main application window.
2. Go to the Profile section.
3. In the Protect up to N devices block, click the button.
4. Select Protect device from the drop-down list.
5. This opens a window; in that window, select the QR code tab.
6. Scan the QR code using the QR scanner on your mobile device.

Your mobile device will open Google Play or App Store on the download page for the Kaspersky app. After you download and install the app on your mobile device, the app will automatically connect to My Kaspersky and start protecting your device.

By using a QR code on an Android device, you agree to provide a one-time password to Google Play to activate the application on your smartphone.

[Topic 231483]

How to protect other Windows and Mac devices

To protect your other devices:

1. Sign in to your account on the My Kaspersky website on the device you want to protect.
2. Go to the Subscriptions section and click the subscription panel.
3. Click Protect more devices → New device.
4. Select your operating system and application.
5. Download the application to your device.

The application will automatically connect to your account and be activated in accordance with your subscription.

You can also email the application download link by clicking Other downloads.

[Topic 231478]

Family protection

Your subscription allows you to share your protection with devices of other users and remotely monitor the security of such devices. Users can also use applications that are covered by your subscription.

As the owner of the subscription, you can manage the protection of your family members from your My Kaspersky account. For example, you can view information about the protection status of a device, remotely run device scans, and update the subscription.

The owner of the subscription does not have access to credit cards or personal information of users with whom the owner shares protection.

To learn more about sharing protection with devices of your family members, remotely managing device protection, revoke the subscription from a user, or revoke the subscription from a device, see My Kaspersky Help.

[Topic 229661]

Basic functionality of the application

In this section you will learn about basic setup of the application, including configuring notifications and user interface, and how to fix security issues that may arise.

[Topic 70907]

Assessing computer protection status and resolving security issues

Problems with computer protection are symbolized by an indicator located in the upper part of the main application window. Green indicates that your computer is protected. Yellow indicates that there are protection problems and red indicates that your computer's security is at serious risk. You are advised to fix problems and security threats immediately.

You can open the Notification Center window by clicking the Details button in the main application window. This window provides detailed information about the protection status of the computer and suggests possible actions for rectifying problems and threats.

Problems with protection are grouped by categories. For each problem, a list is displayed of actions that you can take to solve the problem.

The Status section displays information about the computer protection status and subscription status. If problems are detected that must be fixed, a Fix button is displayed next to the notification; you can fix security problems by clicking this button.

The Recommendations section lists actions that should be performed to optimize operation of the application and use it more effectively.

The News section displays cybersecurity news.

Clicking the Show <N> ignored notifications button displays notifications to which the Ignore action has been applied. Ignored notifications do not affect the color of the protection indicator in the main application window.

[Topic 221186]

How to fix security issues on your PC

To fix security issues on your PC:

1. Open the main application window.
2. Click on the Details link in the upper part of the main application window to go to the Notification Center window.
3. Go to the Status section. This section displays security issues on your PC.
   • Select an issue from the list and click an action button, e.g. Fix.
   • Select Ignore from the drop-down list if you do not want to fix this issue now. You can view the list of ignored notifications later by clicking the Show N ignored notifications button.
4. Go to the Recommendations section. This section displays recommendations that are not mandatory but will help you optimize your usage of the application and better protect your PC.
   1. Select a suggestion from the list.
   2. Click the button next to a suggested action; for example, click the Enable button next to the Want to get rid of noisy pop-up ads? suggestion.
5. Go to the News section. In this section, you will find cybersecurity news. Use the navigation buttons to read the next news item or to go back to the previous news.

[Topic 136788]

Security news

This section provides information on security news from Kaspersky.

[Topic 137575]

About security news

Every day, the world is seeing more and more mass theft of passwords, hacking of databases, and online banking fraud. Kaspersky security news provides fresh information about such crimes and helps you prevent situations in which you could become a victim of hackers. To make sure that the security news you receive is specifically relevant for you, the application analyzes information about the resources you visit and the apps that you run. This information is used only for the purpose of selecting news that may be important or interesting to you.

Security news is displayed in the Notification Center together with other news from Kaspersky. Security news notifications appear in the taskbar notification area. Notification windows contain the news header and a brief recommendation on resolving the problem described in the news.

Depending on the severity level, news can be of the following types:

• Important news – news about events that pose a potential threat to your security (for example, news about mass theft of Facebook passwords). Windows containing important news are yellow.
• General news – news that is for information purposes (for example, news about more and more frequent cases of data breaches in online banking caused by Trojan malware). Windows containing general news are green.

If a notification about security news appears on the screen, you can proceed to the full text of the news by clicking the Details button in the pop-up window, or you can close the pop-up window. You can view the full text of news at any time by selecting the relevant news in the Notification Center news list.

If you do not want to receive security news on a specific device, you can disable the display of news. If you do not want to receive news on any of your devices, you can disable the receipt of news on My Kaspersky.

Security news is not displayed during the first hour of operation of the application after it is installed.

[Topic 137577]

How to enable or disable security news

To enable or disable security news:

1. Open the main application window.
2. Click in the lower part of the main window.

   The Settings window opens.

3. Select the Interface settings section.

   The Interface settings window opens.

4. In the News notifications section, perform one of the following:
   • If you want to receive security news, set the Receive informational messages and advertisements from Kaspersky toggle to On.
   • If you do not want to receive security news, set the Receive informational messages and advertisements from Kaspersky toggle to Off.

[Topic 137579]

How to enable or disable the receipt of security news on My Kaspersky

To enable or disable the receipt of security news on My Kaspersky:

1. Open the main page of My Kaspersky.
2. Click the Sign in button and enter your email address that you specified when creating the account and your password.
3. Click the button .

   This opens the window for viewing notifications.

4. Click the Settings link to go to the Notification settings window.
5. Do one of the following:
   • If you want to enable the receipt of security news, select the Security news check box.
   • If you want to disable the receipt of security news, clear the Security news check box.

[Topic 230368]

Application activity log and detailed report

In the main window, you can view a brief overview of all actions performed by the application in the course of operation. This information helps you understand exactly how the application protects your device and your data.

To view the timeline:

1. Open the main application window.

   In the Home section, look under Timeline to see a brief activity history of the application.

2. To view the activity history of the application, click View all.

   This opens a window with a detailed description of actions taken by the application and the time when events occurred.

3. To view a detailed report of the application, click View reports.

   The Reports window opens.

You can also view the detailed report by clicking Reports in the Security section. The Reports window displays data in the form of a table. For convenient viewing of reports, you can select various filtering options.

[Topic 201574]

How to configure the application interface

This section contains information on how to configure the interface of the application.

[Topic 201575]

How to configure application notifications

Notifications that appear in the taskbar notification area inform you of application events that require your attention. Depending on how critical the event is, you may receive the following types of notifications:

• Critical notifications inform you of events that have critical importance for the computer's security, such as detection of a malicious object or dangerous activity in the operating system. Windows used for critical notifications and pop-up messages are red.
• Important notifications inform you of events that are potentially important for the computer's security, such as detection of a probably infected object or suspicious activity in the operating system. Windows used for important notifications and pop-up messages are yellow.
• Information notifications inform you of events that do not have critical importance for the computer's security. Windows used for information notifications and pop-up messages are green.

If a notification is displayed on the screen, you should select one of the options that are suggested in the notification. The optimal option is the one recommended as the default by Kaspersky experts.

A notification can be closed automatically when the computer is restarted, when the Kaspersky application is quit, or in Connected Standby mode in Windows 8. Intrusion Prevention notifications are closed automatically after 500 seconds. Notifications about the startup of the application are closed after 1 hour. When a notification is closed automatically, the Kaspersky application performs the default recommended action.

Click the links below to learn how to configure the application notifications.

How to configure delivery of notifications

How to configure delivery of notifications containing news and special offers from Kaspersky

How to enable notification sounds

How to configure notifications when a child is using the application

[Topic 201577]

How to change the application design theme

The capability to change the application design theme is not available in all regions.

To change the application design theme:

1. Open the main application window.
2. Click in the lower part of the main window.

   The Settings window opens.

3. Select the Interface settings section.
4. In the Design theme block, select the Use a custom design theme check box.
5. Click Select and enter the path to the ZIP archive or folder containing the files with the custom design theme.

After you add a custom design theme, it will be applied after the application is restarted.

[Topic 201576]

How to configure the application icon

In this section, you will learn about configuring the application icon on your desktop and in the notification area.

How to change the application icon

How to change the icon in the notification area depending on the protection status

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[Topic 70756]

How to password-protect access to the application management functions

A single computer may be shared by several users with various levels of experience and computer literacy. Unrestricted access of different users to the application and its settings may compromise the level of computer security.

To restrict access to the application, you can define an administrator password for the KLAdmin account. This user has unlimited rights to manage and modify the settings of the application, and to assign application access permissions to other users. After you create a password for KLAdmin, you can assign application access permissions to various users or groups of users.

To create a KLAdmin administrator password:

1. Open the main application window.
2. Click in the lower part of the main window.

   The Settings window opens.

3. Select the Interface settings section.
4. Switch the Password protection toggle to On.
5. In the opened window, fill in the User name (KLAdmin is recommended), Enter password and Confirm password fields.

   Tips on creating a strong password:

   • The password must contain at least eight and no more than 128 characters.
   • The password contains at least one number.
   • The password contains both lowercase and uppercase letters.
   • The password must contain at least one special character (for example: ! @ # $ % ^ & *).
6. Click OK.

A forgotten password cannot be recovered. If you have forgotten your password, contact Technical Support to recover access to the application settings.

The user KLAdmin can assign permissions to the following users and user groups:

• Everyone user group. This group includes all users of the operating system. If you grant this group permission to perform a particular action, then group users will always be allowed to perform this action, even if a specific user or a user group belonging to the Everyone user group does not have individual permission to perform the action. By default, members of the Everyone group are not allowed to perform any actions.
• <system user>. By default, the selected user is not allowed to perform any actions. This means that when you try to perform a prohibited action, you will be prompted to enter your KLAdmin account password.

How to add a user or user group

How to edit permissions for a user or user group

How to allow an action for an individual user or user group

How to forbid an action for an individual user or user group

When you try to perform any action from the list in the Add permissions for a user or a group window, the application will ask you to enter a password. In the password window, enter the username and password for the current user account. The action will be executed if the specified account has permission to perform this action. In the password window, you can specify the time interval during which the user will not have to reenter the password.

In the password window, you can switch the input language only by pressing ALT+SHIFT. Any other shortcuts will not switch the input language, even if that shortcut is configured in the operating system.

[Topic 70884]

How to restore the default settings of the application

You can restore the application settings recommended by Kaspersky experts at any time. When the settings are restored, the Optimal security level is set for all protection components.

To restore the default settings of the application:

1. Open the main application window.
2. Click in the lower part of the main window.

   The Settings window opens.

3. Select the Manage settings section.
4. Click the Restore link to run the Settings Restore Wizard.
5. Click the Next button.

   The window of the Wizard shows the progress of restoring the application settings back to the default settings configured by Kaspersky experts.

6. After the default application settings restoration process is finished, click Done.

[Topic 82867]

How to apply the application settings on another computer

Having configured Kaspersky in a particular way, you can then apply the settings on another computer. As a result, Kaspersky will be configured identically on both computers.

The Kaspersky application settings are saved in a configuration file that you can move from one computer to another.

The settings of the Kaspersky application are moved from one computer to another in three steps:

1. Save the Kaspersky application settings to configuration file.
2. Move the configuration file to the other computer (for example, by email or on a removable drive).
3. Import the settings from the configuration file to the Kaspersky application that is installed on the other computer.

How to export settings

How to import settings

[Topic 70886]

How to pause and resume computer protection

Pausing protection means temporarily disabling all protection components for some time.

When protection is paused or the Kaspersky application is not running, the activity of the applications running on your computer is monitored. Information about the results of monitoring of application activity is saved in the operating system. When the Kaspersky application is started again or protection is resumed, the application uses this information to protect your computer from malicious actions that may have been performed when protection was paused or when the Kaspersky application was not running. Information about the results of monitoring of application activity is stored indefinitely. This information is deleted if the Kaspersky application is removed from your computer.

To pause computer protection:

1. In the context menu of Kaspersky icon located in the taskbar notification area, select the Pause protection item.

   The Pause protection window opens.

2. In the Pause protection window, select the time interval after which protection will be resumed:
   • Pause for – protection is enabled after expiration of the time interval selected from the drop-down list.
   • Pause until application restart – protection is enabled after the application is started again or the operating system is restarted (if the application automatically starts on startup).
   • Pause – protection will be resumed when you decide to resume it.
3. Click the Pause protection button and confirm your choice in the window that opens.

How to resume computer protection

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[Topic 176603]

Evaluating the Kaspersky application

You can evaluate our application and send your score to Kaspersky.

Some time after the installation, the application offers you to evaluate its operation.

To evaluate the application:

1. In the We value your opinion window, do one of the following:
   • If you are ready to evaluate Kaspersky, rate the application using a 10-point scale.
   • If you do not want to evaluate the application, click the button to close the evaluation window.
2. Click the Send button.
3. Click the Close button to close the window.

What data is transferred when rating the application

In addition to the rating, Kaspersky processes the following information that is necessary for analyzing the survey:

• Name and version of the Kaspersky application
• Version of the operating system
• Activation region and user interface language of the Kaspersky application
• Usage period of the Kaspersky application

[Topic 226944]

Security

Today's hackers are getting smarter in their target to break into your devices. New ransomware, phishing and other malware types call out for new cybersecurity solutions to get you a step ahead the growing threats. We created the new Kaspersky application to help you stay on top of today's threats. Find out what you can do to feel secured.

[Topic 82511]

Scanning the computer

During scanning, the application searches for infected files and malware. There are several types of scans that vary in their search duration and scope.

• Full Scan. Scans all areas of the computer. This scan requires a lot of time to complete.
• Quick Scan. Scans objects that are loaded when the operating system starts as well as system memory and boot files. This scan does not require a lot of time to complete.
• Selective Scan. Scans the selected file or folder.
• Removable drives scan. Scan of removable drives, such as hard drives and USB sticks connected to the computer.
• Instant File Scan. This option scans files from the context menu.
• Background Scan. Scan of system memory, the system partition, boot sectors, and startup objects, as well as rootkits search.

• Application Vulnerability Scan. Scan the computer for vulnerabilities in applications that malware can exploit to infect your system.

After you install the application, we recommend that you perform a full scan of your computer.

[Topic 70775]

How to run a Quick Scan

During a quick scan, the application scans the following objects by default:

• Objects loaded at the startup of the operating system;
• System memory
• Disk boot sectors.

To run a Quick Scan:

1. Open the main window of the application and perform the following actions:
   • Go to Home section, and click the Quick Scan button.
   • Go to the Security section.
     1. In the Scan section, click the Choose scan button.
     2. The Scan window opens.
     3. In the Scan window, select the Quick Scan section.
     4. In the Quick Scan section, click the Run scan button.

The application starts a quick scan of your computer.

[Topic 70771]

How to run a Full Scan

During a full scan, the application scans the following objects by default:

• System memory
• Objects loaded on operating system startup;
• System backup storage;
• Hard drives and removable drives.

We recommend running a full scan immediately after installing the application to your computer.

To run a Full Scan:

1. Open the main window of the application and go to the Security section.
2. In the Scan section, click the Choose scan button.

   The Scan window opens.

3. In the Scan window, select the Full Scan section.
4. In the drop-down list next to the Run scan button, select the action to perform when the scan is complete.
5. Click the Run scan button.

The application starts a full scan of your computer.

[Topic 70905]

How to run a Custom Scan

A Selective Scan lets you scan a file, folder, or drive for viruses and other threats.

To run a Custom Scan:

1. Open the main application window.
2. Go to the Security section.
3. In the Scan section, click the Choose scan button.

   The Scan window opens.

4. In the Scan window, select the Selective Scan section.
5. Click the Select button and specify an object in the file or folder selection window that opens.
6. Click the Run scan button.

[Topic 199671]

How to run a removable drive scan

Removable drives that you connect to the computer may contain viruses or other applications that present a threat. The Kaspersky application scans removable drives to prevent your computer from becoming infected. You can configure a removable drive scan to be started manually or automatically when a removable drive is connected to the computer. Automatic scanning of removable drives is enabled by default.

To run a removable drive scan manually:

1. Open the main application window.
2. Go to the Security section.
3. In the Scan section, click the Choose scan button.

   The Scan window opens.

4. In the Scan window select the Removable Drive Scan section.
5. In the drop-down list, select the drive letter of the external device and click on the Run scan button.

The application will start scanning the connected device.

[Topic 199673]

How to run a Context Menu File or Folder Scan

To run a Context Menu File or Folder Scan:

1. Right-click on the file or folder that needs to be scanned.
2. In the context menu that opens, select Scan for viruses.

The application will start scanning the selected file or folder.

In Microsoft Windows 11, you must expand the context menu of an object to see the application commands.

[Topic 199672]

How to enable or disable a background scan

A Background scan is an automatic scan mode that does not display notifications. This scan requires fewer computer resources than other types of scans (for example, Full Scan). When in this mode, the application scans the system memory, system volumes, boot sectors and startup objects, and searches for rootkits.

A background scan is started in the following cases:

• After the databases and application modules are updated
• 30 minutes after application launch
• Every six hours.
• If the computer remains idle for five or more minutes (after the screen saver is started).

A background scan is interrupted when any of the following conditions is met:

• The computer becomes active again.
• The computer (laptop) switches to battery mode.

If a background scan has not been performed for over ten days, the scan is not stopped. When running a background scan, the application does not scan files whose contents are located in OneDrive cloud storage.

To enable or disable a background scan:

1. Open the main application window.
2. Go to the Security section.
3. In the Scan section, click the Choose scan button.

   The Scan window opens.

4. Click the icon in the Background scan block.

   The Background scan settings window opens.

5. In the Background scan settings window, switch the toggle to On or Off.

[Topic 202599]

How to create a scan schedule

To create a scan schedule:

1. Open the main application window.
2. Go to the Security section.
3. In the Scan section, click the Choose scan button.

   The Scan window opens.

4. In the Scan window, select the type of scan and click the icon.
5. In the opened window, click the Scan schedule link to proceed to the Scan schedule window.
6. In the Scan schedule window, in the Run scan list, select a period, such as Every day, and specify the time to start the scan.

A scan schedule cannot be created for the Scan from Context Menu or Background Scan.

[Topic 70776]

How to search for vulnerabilities in applications installed on your computer

Applications installed on your computer may have vulnerabilities that can be exploited by malware. Scanning your computer will help find these vulnerabilities and prevent infection of your computer.

To run the Application Vulnerability Scan:

1. Open the main application window.
2. Go to the Security section.
3. In the Scan section, click the Choose scan button.

   The Scan window opens.

4. In the Scan window, select the Application Vulnerability Scan section.
5. Click the Run scan button.

The application starts scanning your computer for vulnerabilities in applications.

[Topic 227390]

How to exclude a file, folder, or threat type from scanning

To exclude a file, folder, or threat type from scanning:

1. Open the main application window.
2. Click in the lower part of the main window.

   The Settings window opens.

3. Go to Security settings → Threats and exclusions.
4. Click the Manage exclusions link to open the Exclusions window.
5. Click the Add button.
6. Add an exclusion in one of the following ways:
   • Click Browse and select the folder or file that you want to exclude from scanning. Click Select.
   • In the File or folder field, enter the full name or mask of the file or folder.
   • In the Object field, enter the full name or mask of the threat type in accordance with the Kaspersky classification of detected object.
   • If you fill in both fields, File or folder and Object, the specified file or folder is not scanned for the specified threat type.
   • In the File hash field, enter the hash if you want files to be excluded from scanning by their hashes.
7. Clear the check boxes for protection components that the exclusion rule must not apply to. Enter a comment if you like.
8. Select the Active status for the rule and click Add.

Specified objects are excluded from scanning.

Additional information about settings in the Threats and Exclusions window

[Topic 172863]

Scanning files in OneDrive cloud storage

In Windows 10 RS3 or later, the application does not scan files in OneDrive cloud storage. If the application detects such files during a scan, it shows a notification stating that the files in cloud storage were not scanned.

The following components do not scan files in OneDrive cloud storage:

• Full Scan
• Selective Scan
• Quick Scan
• Background Scan.

The report on the operation of the application contains a list of files in OneDrive cloud storage that were skipped during scan.

Files downloaded from OneDrive cloud storage to a local computer are scanned by real-time protection components. If a file scan was postponed and the file has been uploaded back to OneDrive cloud storage before the scan is started, this file may be skipped during a scan.

When running applications and scripts, the Intrusion Prevention and System Watcher components download applications from the OneDrive cloud storage to the local computer to scan.

In order to make sure that OneDrive files are displayed in Explorer, turn on the Files on demand in the OneDrive client application feature. If you are connected to the Internet, you can use them just like any other files on your computer.

[Topic 70772]

Updating anti-virus databases and application modules

This section contains information about database and application module updates.

[Topic 93957]

About updating databases and application modules

The installation package of the application includes databases and application modules. Using these databases:

• The application detects the majority of threats using Kaspersky Security Network, which requires an Internet connection.
• The application detects adware, auto dialers, and other legitimate software that can be used by intruders to damage your computer or personal data.

To get full protection, we recommend updating the anti-virus databases and application modules as soon as the application has been installed.

Databases and application modules are updated in stages:

1. The application starts updating databases and application modules according to the specified settings: automatically, on schedule, or on demand. The application contacts an update source that stores a anti-virus databases and application modules update package.
2. The application compares the existing databases with the databases available at the update source. If the databases are different, the application downloads the missing parts of the databases.

The application then uses the updated databases and application modules to scan the computer for viruses and other threats.

Update sources

You can use the following update sources:

• Kaspersky update servers
• HTTP or FTP server
• Network folder

Special considerations involved in updating anti-virus databases and application modules

Updates of anti-virus databases and application modules are subject to the following restrictions and specifics:

• Anti-virus databases are considered out of date after one day and extremely out of date after seven days.
• To download an update package from Kaspersky servers, an Internet connection is required.
• Updates of anti-virus databases and application modules are unavailable in the following cases:
  • The subscription has expired, and the grace period or limited functionality mode is not available.
  • A metered mobile Internet connection is used. This limitation applies on computers running under Microsoft Windows 8 or more recent versions of this operating system if automatic updates or scheduled updates are enabled and a traffic limit has been set for a metered mobile connection. If you want the application to update anti-virus databases and application modules in this case, clear the Limit traffic on metered connections check box in Settings → Security settings → Advanced settings → Network settings.
  • The application is used under subscription from a service provider, and you have suspended your subscription on the website of the service provider.

Installing an update package

When an update package (patch) is received, the application installs it automatically. To complete the installation of an update package, you must restart the computer. Until the computer is restarted, the application icon in the notification area is red, and the application Notification Center window displays a prompt to restart the computer.

[Topic 93958]

How to start an update of databases and application modules

To start an update of databases and application modules:

1. Open the main application window.
2. Go to the Security section.
3. In the Anti-Virus Database Update window, click the Update button.

[Topic 70909]

Intrusion Prevention

The Kaspersky application helps to minimize the risk associated with using unknown applications (such as the risk of infection with viruses and other malware).

The Kaspersky application includes components and tools that allow checking an application's reputation and controlling its activities on your computer.

[Topic 70910]

About Intrusion Prevention

Available only in Kaspersky Standard, Kaspersky Plus, and Kaspersky Premium.

The Intrusion Prevention component prevents applications from performing actions that may be dangerous for the operating system, and controls access to operating system resources (including file resources located on remote computers) and your personal data.

Intrusion Prevention tracks actions performed in the operating system by applications installed on the computer and regulates them based on rules. These rules restrict suspicious activity of applications, including access by applications to protected resources, such as files and folders, registry keys, and network addresses.

On 64-bit operating systems, applications' rights for the following actions cannot be configured:

• Direct access to physical memory
• Managing printer driver
• Service creation
• Service reading
• Service editing
• Service reconfiguration
• Service management
• Service start
• Service removal
• Access to internal browser data
• Access to critical objects of the operating system
• Access to password storage
• Setting debug privileges
• Use of program interfaces of the operating system
• Use of program interfaces of the operating system (DNS)
• Use of program interfaces of other applications
• Change system modules (KnownDlls)
• Start drivers

On 64-bit Microsoft Windows 8 and Microsoft Windows 10, applications' rights for the following actions cannot be configured:

• Sending windows messages to other processes
• Suspicious operations
• Installation of keyloggers
• Interception of inbound stream events
• Making of screenshots

Applications' network activity is controlled by the Firewall component.

When an application is started on the computer for the first time, Intrusion Prevention checks the safety of the application and assigns it to a group (Trusted, Untrusted, High Restricted, or Low Restricted). The group defines the rules that Kaspersky applies for controlling the activity of the application.

The Kaspersky application assigns applications to trust groups (Trusted, Untrusted, High Restricted, or Low Restricted) only if Intrusion Prevention or Firewall is enabled, and also when both these components are enabled. If both these components are disabled, the functionality that assigns applications to trust groups does not work.

You can edit application control rules manually.

The rules you create for applications are inherited by child applications. For example, if you deny all network activity for cmd.exe, that activity will also be denied for notepad.exe when it is started using cmd.exe. When an application is not a child of the application it runs from, rules are not inherited.

[Topic 82507]

How to change Intrusion Prevention settings

Available only in Kaspersky Standard, Kaspersky Plus, and Kaspersky Premium.

To change Intrusion Prevention settings:

1. Open the main application window.
2. Click in the lower part of the main window.

   The Settings window opens.

3. Select the Security settings section.
4. Select the Intrusion Prevention component.
5. In the Intrusion Prevention settings window, click the Manage applications link to open the Manage applications window.
6. Select the application you need in the list and double-click its name to open the Application rules window.
7. To configure the rules for access by an application to operating system resources:
   1. On the Files and system registry tab, select the relevant resource category.
   2. Click the icon in the column with an available action for the resource (Read, Write, Delete, or Create) to open the menu. In the menu, select the relevant item (Inherit, Allow, Select action automatically, or Block).
8. To configure the rights of an application to perform various actions in the operating system:
   1. On the Rights tab, select the relevant category of rights.
   2. In the Action column, click the icon to open the menu and select the relevant item (Inherit, Allow, Select action automatically, or Block).
9. To configure the rights of an application to perform various actions on the network:
   1. On the Network rules tab, click the Add button.

      The Network rule window opens.

   2. In the window that opens, specify the required rule settings and click Save.
   3. Assign a priority to the new rule. To do so, select the rule and move it up or down the list.
10. To exclude certain application actions from the scan, on the Exclusions tab, select the check boxes for actions that you do not want to be controlled.
11. Click the Save button.

    All exclusions created in the Intrusion Prevention rules are accessible in the Kaspersky application settings window, in the Threats and Exclusions section.

Intrusion Prevention monitors and restricts the actions of the application in accordance with the specified settings.

[Topic 70908]

Checking application reputation

Kaspersky allows you to verify the reputation of applications with users all over the world. The reputation of an application comprises the following criteria:

• Name of the vendor
• Information about the
  digital signature

  An encrypted block of data embedded in a document or application. A digital signature is used to identify the author of the document or application. To create a digital signature, the document or application author must have a digital certificate proving the author's identity.

  A digital signature lets you verify the data source and data integrity and protect yourself against counterfeits.

  (if the application is digitally signed)
• Information about the group to which the application has been assigned by Intrusion Prevention or most users of Kaspersky Security Network;
• Number of users of Kaspersky Security Network who use the application (available if the application has been included in the Trusted group in the Kaspersky Security Network database);
• Time at which the application become known to Kaspersky Security Network;
• Countries in which the application is the most widespread.

Checking of application reputation is available if you have agreed to participate in Kaspersky Security Network.

To learn the reputation of an application:

Open the context menu of the application’s executable file and select Check reputation in KSN.

This opens a window with information about the reputation of the application in Kaspersky Security Network.

[Topic 94303]

About protecting an audio stream coming from sound recording devices

Available only in Kaspersky Standard, Kaspersky Plus, and Kaspersky Premium.

Intruders may attempt to receive the audio stream from sound recording devices by means of special software. Sound recording devices are microphones that are connected to or built into the computer and capable of transmitting an audio stream through the sound card interface (input signal). The Kaspersky application monitors which applications receive an audio stream from sound recording devices and protects the audio stream from unauthorized intercepts.

By default applications from Untrusted and High Restricted trust groups are not allowed to receive the audio signal coming from sound recording devices connected to the computer. You can manually allow applications to receive the audio stream from sound recording devices.

If an application from the Low Restricted trust group is requesting access to a sound recording device, Kaspersky displays a notification and prompts you to choose whether or not to allow this application to receive the audio stream from a sound recording device. If the Kaspersky application is unable to display this notification (for example, when the graphical interface of the Kaspersky application has not yet loaded), the application from the Low Restricted trust group is allowed to receive the audio stream from a sound recording device.

All applications in the Trusted group are allowed to receive an audio stream from sound recording devices by default.

Audio stream protection has the following special features:

• The Intrusion Prevention component has to be enabled for this functionality to work.
• After the settings of application access to sound recording devices have been changed (for example, the application has been prohibited from receiving the audio stream in the Intrusion Prevention settings window), this application has to be restarted to stop it from receiving the audio stream.
• Control of access to the audio stream from sound recording devices does not depend on an application's webcam access settings.
• The Kaspersky application protects access to built-in microphones and external microphones only. Other audio streaming devices are not supported.
• The Kaspersky application allows an application to receive an audio stream and does not show any notifications if the application began to receive the audio stream before the Kaspersky application was started, or if you placed the application into the Untrusted or High Restricted group after the application began to receive the audio stream.

The Kaspersky application does not guarantee protection of the audio stream from such devices as DSLR cameras, camcorders, and action cameras.

[Topic 94351]

How to change audio stream protection settings

Available only in Kaspersky Standard, Kaspersky Plus, and Kaspersky Premium.

To change audio stream protection settings:

1. Open the main application window.
2. Go to the Security section.
3. Select the Intrusion Prevention component.
4. Click the Manage applications link to open the Manage applications window.
5. In the list, select the application for which you want to allow access to sound recording devices. Double-click the application to open the Application rules window.
6. In the Application rules window, go to the Rights tab.
7. In the list of rights categories, select Operating system modification → Suspicious modifications in the operating system → Access sound recording devices.
8. In the Action column, click the icon and select one of the menu items:
   • To allow the application to receive the audio stream, select Allow.
   • To deny the application access to the audio stream, select Block.
9. To receive notifications about instances of applications being allowed or denied access to the audio stream, in the Action column, click the icon and select Log events.
10. Click the Save button.

[Topic 134312]

Weak Settings Scan

In this section, you will learn about weak operating system settings, and how to search for and fix weak settings in the operating system.

[Topic 134313]

About weak settings of the operating system

When you are working with a computer, operating system settings can be changed as a result of your actions or the actions of applications that you run. Changing the operating system settings can pose a risk to the security of your computer. For example, if automatic sign-in with the current user name and password is enabled in the browser, a third-party website can intercept your password.

Weak settings in the operating system can be divided into two types:

• Critical settings. Such settings are equated with vulnerabilities of the operating system.
• Recommended settings. You are advised to fix these settings to improve the security of the operating system.

By default, the application scans for weak settings of the operating system at least once a day. If the application detects weak settings in the operating system, it prompts you to fix them to restore the security of the operating system. More details about each weak setting are available on the Kaspersky Technical Support website.

You can click the link in the notification window to go to the Weak Settings Scan window that displays the weak settings detected in the operating system. Information about weak settings is also displayed in the Notification Center. You can proceed to view and fix the weak settings from the Notification Center.

In the Weak Settings Scan window, you can perform the following actions:

• Fix weak settings in the operating system.
• Ignore: Leave weak settings of the operating system unchanged.
• Cancel: Restore previously fixed weak settings of the operating system to their original state.

The application identifies weak settings of the operating system for all user accounts on your computer. You can fix weak settings for other user accounts on the computer only if you have logged in to the operating system under an administrator account.

If you are not an administrator of the computer, you can ignore weak settings only for your own user account. Only a computer administrator can ignore weak settings of all user accounts.

You can manually start a scan for weak settings or disable the scan for weak settings.

You can remotely manage the protection of your computer and send a command to fix weak settings from My Kaspersky.

[Topic 134314]

How to find and fix weak settings in the operating system

To find and fix weak settings of the operating system:

1. Open the main application window.
2. Select the Security section.
3. Under Security, select Weak Settings Scan.
4. Click the Scan button.

   This runs a Weak Settings Scan. After the scan is complete, you will see scan results in the Weak Settings Scan section.

5. Click View to go to the Weak Settings Scan window.
6. In the Weak Settings Scan window, select an action to take on weak settings:
   • Detected weak settings. Do one of the following:
     • Click the Fix all button to fix all weak settings.
     • Click the Fix button to fix a weak setting.
     • If open applications are interfering with fixing a weak setting, click the View button to view the list of interfering applications.

       To close applications that prevent the setting from getting fixed, do one of the following:

       • Click the button to the right of the name of the interfering application to shut it down normally. If the application detects any unsaved changes, it will prompt you to save them.
       • Click the Force close link to close all interfering applications without saving data.
     • In the drop-down list next to the Fix button, select Ignore to leave a weak setting unchanged.
     • In the drop-down list next to the Fix button, select Read more to view information about a weak setting on the Kaspersky Technical Support website.
   • Previously fixed weak settings.
     • Click the Cancel button to restore the fixed setting to its original state.
     • In the drop-down list next to the Cancel button, select Read more to view information about a weak setting on the Kaspersky Technical Support website.
   • Ignored settings. Click the Show all link next to the <N> ignored settings message to open the list of weak settings that you left unchanged, and click the Fix button.

[Topic 139723]

How to enable Weak Settings Scan

To disable the Weak Settings Scan:

1. Open the main application window.
2. Click in the lower part of the main window.

   The Settings window opens.

3. Go to the Performance settings section.
4. Click PC resource consumption.
5. Clear the Scan for weak operating system settings check box.

The application will not scan for weak settings of the operating system or show alerts about them.

[Topic 222843]

Network Monitor

Available only in Kaspersky Standard, Kaspersky Plus, and Kaspersky Premium.

Network Monitor allows you to view your PC's network activity data in real time, block network activity, or create network and packet rules for applications installed on your PC.

To go to the Network Monitor settings:

1. Open the main application window.
2. Go to the Security section.
3. Under Network Monitor, click View.

This opens the Network Monitor window.

The Network activity section displays all the currently active network connections. It displays both the inbound and outbound connections. You can use the Block all network activity link to block all network connections.

The Open ports section lists all the open network ports. You can also use this section to create network and packet rules for applications.

The Network traffic section displays the volume of inbound and outbound network traffic between your PC and other computers on your network.

The Blocked computers section contains a list of IP addresses for remote computers from which the Network Attack Blocker has detected network attack attempts and has blocked their network activity.

[Topic 82512]

Pre-Kaspersky virus removal

This section contains information on restoring the operating system after it has been infected with malware.

[Topic 40951]

Recovering the operating system after infection

If you suspect that the operating system of your computer has been corrupted or modified due to malware activity or a system failure, use the Microsoft Windows Troubleshooting Wizard, which clears the system of any traces of malicious objects. Kaspersky recommends that you run the Wizard after the computer has been disinfected to make sure that all threats and damage caused by infections have been fixed.

The Wizard checks whether there are any changes to the system, which can include access to the network being blocked, file name extensions for known formats being changed, Control Panel being blocked, etc. There are different reasons for these different kinds of damage. These reasons may include malware activity, incorrect system configuration, system failures, or malfunctioning applications for system optimization.

After the review is complete, the Wizard analyzes the information to evaluate whether there is system damage that requires immediate attention. Based on the review, the Wizard generates a list of actions that are necessary to eliminate the damage. The Wizard groups these actions by category based on the severity of the problems detected.

[Topic 82513]

Troubleshooting the operating system by using the Microsoft Windows Troubleshooting Wizard

To run the Microsoft Windows Troubleshooting Wizard:

1. Open the main application window.
2. Go to Security → Microsoft Windows Troubleshooting.
3. Click the Find damage button.

The Microsoft Windows Troubleshooting Wizard window opens.

The Wizard consists of a series of pages (steps), which you can navigate through by clicking the Back and Next buttons. To close the Wizard after it finishes, click the Done button. To stop the Wizard at any stage, click the Cancel button.

Let us review the steps of the Wizard in more detail.

Start recovery of the operating system

1. Select one of the two options for Wizard operation:
   • Search for damage caused by malware activity. The Wizard will search for problems and possible damages.
   • Roll back changes. The Wizard will roll back the fixes applied to previously identified problems and damages.
2. Click the Next button.

Search for problems

If you selected the Search for damage caused by malware activity option, the Wizard searches for problems and possible damages that should be fixed. When the search is complete, the Wizard proceeds automatically to the next step.

Select actions to fix damage

All damage found at the previous step is grouped based on the type of danger that it poses. For each damage group, Kaspersky recommends a set of actions to repair the damage.

There are three groups:

• Strongly recommended actions eliminate problems that pose a serious security threat. You are advised to repair all damage in this group.
• Recommended actions are aimed at repairing damage that may pose a threat. You are also advised to repair damage in this group.
• Additional actions repair operating system damage that is not dangerous now, but may pose a threat to the computer's security in the future.

Expand the list of the selected group to view damage within the group.

To get the Wizard to fix a specific type of damage, select the check box next to the damage description. By default, the Wizard fixes damage belonging to the groups of recommended and strongly recommended actions. If you do not want to fix a specific type of damage, clear the check box next to it.

It is strongly recommended that you not clear the check boxes selected by default, as doing so will leave your computer vulnerable to threats.

After you define the set of actions for the Wizard to perform, click the Next button.

Fix damage

The Wizard performs the actions selected during the previous step. It may take a while to fix damage. After fixing damage, the Wizard automatically proceeds to the next step.

Wizard completion

Click the Done button to exit the Wizard.

[Topic 96493]

Operating system emergency recovery

Kaspersky Rescue Disk is intended for emergency recovery of the operating system. You can use Kaspersky Rescue Disk for scanning and disinfecting infected computer that cannot be disinfected using other methods (for example, with anti-virus applications).

More details on using Kaspersky Rescue Disk are available on the Technical Support website.

[Topic 70904]

How to restore a deleted or disinfected file

Backup copies of deleted or disinfected files are placed in a special folder on your computer, named Quarantine. Backup copies of files are stored in a special format that is not dangerous to your computer. You can restore deleted or disinfected file from the backup copy stored in Quarantine.

We recommend that you avoid restoring deleted or disinfected files since they may pose a threat to your computer!

The application does not disinfect Windows Store apps. If scanning results indicate that such an app is dangerous, it is deleted from your computer. When a Windows Store app is deleted, the Kaspersky application does not create a backup copy of it. To restore such objects, you must use the recovery tools included with the operating system (for detailed information, see the documentation for the operating system that is installed on your computer) or update apps via the Windows Store.

To restore deleted or disinfected file:

1. Open the main application window.
2. Go to the Security section.
3. In the upper-right corner of the Kaspersky application window, click the Quarantine button.

   The Quarantine window opens.

4. In the Quarantine window that opens, select the required file from the list and click the Restore button.

[Topic 82514]

Protecting email

This section provides information about how to protect your email against spam, viruses, and other threats.

[Topic 70873]

Configuring Mail Anti-Virus

The Kaspersky application allows scanning email messages for dangerous objects by using Mail Anti-Virus. Mail Anti-Virus starts when the operating system is started and remains constantly in the RAM of the computer, scanning all email messages that are sent or received over the POP3, SMTP, IMAP, and NNTP protocols, as well as via encrypted connections (SSL) over the POP3, SMTP, and IMAP protocols.

By default, Mail Anti-Virus scans both incoming and outgoing messages. If necessary, you can enable scanning of incoming messages only.

To configure Mail Anti-Virus:

1. Open the main application window.
2. Click in the lower part of the main window.

   The Settings window opens.

3. Select the Security settings section.
4. In the Security settings window, select the Mail Anti-Virus component.

   The Mail Anti-Virus settings window opens.

5. Make sure that the switch in the upper part of the window that enables / disables Mail Anti-Virus, is enabled.
6. Select a security level:
   • Optimal. When this security level is set, Mail Anti-Virus scans incoming and outgoing messages and attached archives, and performs heuristic analysis with the Medium scan level of detail.
   • Low. If you select this security level, Mail Anti-Virus scans incoming messages only, without scanning attached archives.
   • Extreme. When this security level is set, Mail Anti-Virus scans incoming and outgoing messages and attached archives, and performs heuristic analysis with the Deep scan level of detail.
7. In the Action on threat detection section, select the action that you want Mail Anti-Virus to perform when an infected object is detected (for example, disinfect).

If no threats are detected in an email message, or if all infected objects have been successfully disinfected, the message becomes available for further access. If the component fails to disinfect an infected object, Mail Anti-Virus renames or deletes the object from the message and adds a notification to the message subject line, stating that the message has been processed by the Kaspersky application. Before deleting an object, the Kaspersky application creates a backup copy of it and places a copy in Quarantine.

When you upgrade to a more recent application version, the user-configured Mail Anti-Virus settings are not saved. The new application version will use the default Mail Anti-Virus settings.

If the Kaspersky application detects the password for the archive in the message text during scanning, the password is used to scan the contents of that archive for malware. The password is not saved. The archive is unpacked before scanning. If the application crashes while unpacking the archive, you can manually delete the files that are unpacked at the following path: %systemroot%\temp. The files have the PR prefix.

[Topic 70766]

Blocking unwanted email (spam)

If you receive large amounts of unwanted messages (spam), we recommend that you enable the Anti-Spam component and set the Optimal security level for it.

To enable Anti-Spam and set the Optimal security level:

1. Open the main application window.
2. Click in the lower part of the main window.

   The Settings window opens.

3. Select the Privacy settings section.
4. Select the Anti-Spam component.

   The window displays the settings of Anti-Spam.

5. Enable Anti-Spam using the switch.
6. In the Security level section, make sure that the Optimal security level is set.

The following limitations apply to Anti-Spam:

• The Anti-Spam component can only analyze messages that are fully downloaded from the mail server, regardless of the protocol used.
• The Anti-Spam component does not check mail transferred using MAPI protocol.

The Anti-Spam component is disabled when you upgrade to a more recent application version. You can enable the component manually.

In some versions of the application, to enable the Anti-Spam component, you must accept the terms of the Statement regarding data processing for Anti-Spam.

[Topic 41367]

Participating in Kaspersky Security Network

The Kaspersky application uses cloud protection to make protection of your computer more effective. Cloud protection is implemented using the Kaspersky Security Network infrastructure that uses data received from users all over the world.

Kaspersky Security Network (KSN) is the cloud-based knowledge base of Kaspersky containing information about the reputation of applications and websites. The use of data from Kaspersky Security Network ensures faster responses by the Kaspersky application to new threats, improves the performance of some protection components, and reduces the likelihood of false positives.

Users' participation in Kaspersky Security Network allows Kaspersky to promptly receive information about types and sources of new threats, develop solutions for neutralizing them, and minimize the number of false positives. Participation in Kaspersky Security Network lets you access reputation statistics for applications and websites.

If you participate in Kaspersky Security Network, you automatically send information about the configuration of your operating system and the start and completion time of processes in the Kaspersky applications to Kaspersky.

[Topic 70882]

How to enable or disable participation in Kaspersky Security Network

Participation in Kaspersky Security Network is voluntary. You can enable or disable the use of Kaspersky Security Network (KSN) when installing the Kaspersky application and/or at any moment after the application is installed.

To enable or disable participation in Kaspersky Security Network:

1. Open the main application window.
2. Click in the lower part of the main window.

   The Settings window opens.

3. Go to Security settings → Kaspersky Security Network.

   The Kaspersky Security Network window opens showing the details of Kaspersky Security Network and Kaspersky Security Network participation settings.

4. Enable or disable participation in Kaspersky Security Network by using the toggle in the upper part of the window:
   • If you want to participate in Kaspersky Security Network, set the toggle to On.

     A window with the text of the Kaspersky Security Network Statement opens. If you accept the terms of the Statement, click the I agree button.

   • If you do not want to participate in Kaspersky Security Network, set the toggle to Off.

In some versions of the Kaspersky application, the Kaspersky Security Network window shows the Kaspersky Security Network Statement instead of information about Kaspersky Security Network.

To accept Kaspersky Security Network Statement:

1. Click the Accept button in the Kaspersky Security Network Statement section.

   Kaspersky Security Network Statement opens. This statement allows Kaspersky experts to promptly receive information about threats detected on your computer, about applications being run and signed applications being downloaded, as well as operating system information to improve your protection.

2. If you accept the terms of the statement, click the Accept button.

To decline the Kaspersky Security Network Statement,

click the Decline button in the Kaspersky Security Network Statement section.

[Topic 70883]

How to check the connection to Kaspersky Security Network

Your connection to Kaspersky Security Network may be lost for the following reasons:

• You do not participate in Kaspersky Security Network.
• Your computer is not connected to the Internet.
• Current key status does not allow connecting to Kaspersky Security Network. For example, a connection to KSN may be unavailable due to the following reasons:
  • The application is not activated.
  • License or subscription has expired.
  • License key issues have been identified (for example, the key has been added to denylist).

  The current status of the key is displayed in My Kaspersky.

To check the connection to Kaspersky Security Network:

1. Open the main application window.
2. Go to Security settings → Kaspersky Security Network.

The Kaspersky Security Network window shows the status of your connection to Kaspersky Security Network.

[Topic 179968]

Protection using hardware virtualization

In this section, you will learn how you can protect your computer using hardware virtualization.

[Topic 83057]

About protection using hardware virtualization

When the Kaspersky application is installed in 64-bit Microsoft Windows 8, Microsoft Windows 8.1 or Microsoft Windows 10, it uses

Protection using hardware virtualization is enabled by default. If protection has been disabled manually, you can enable it in the application settings window.

On computers running 64-bit Microsoft Windows 8, Microsoft Windows 8.1 or Microsoft Windows 10, the protection provided by Kaspersky hardware virtualization (hypervisor) has the following limitations:

• This feature is not available when a third-party hypervisor is running, such as the hypervisor used by the VMware virtualization software. After you close the third-party hypervisor, protection against screenshots becomes available again.
• The feature is not available if the CPU of your computer does not support hardware virtualization technology. For more details on whether your CPU supports hardware virtualization, please refer to the documentation shipped with your computer or to the website of the CPU manufacturer.
• The feature is not available if a third-party hypervisor (such as the VMware hypervisor) is running when you start Protected Browser.
• The feature is not available if hardware virtualization is disabled on your computer. For details on how to enable hardware virtualization on your computer, please refer to your computer's technical documentation or visit the website of your processor's manufacturer.
• The feature is not available if Device Guard is enabled in the Microsoft Windows 10 operating system.
• The feature is not available if Virtualization Based Security (VBS) is enabled in the Microsoft Windows 10 operating system.

[Topic 82967]

How to enable protection using hardware virtualization

To enable protection using hardware virtualization:

1. Open the main application window.
2. Click in the lower part of the main window.

   The Settings window opens.

3. Go to Security → Secure Data Input.
4. Select the Use hardware virtualization if available check box. This check box is displayed when the application is installed on a 64-bit version of Windows 8, Windows 8.1 and Windows 10.
5. Select the Use advanced features of hardware virtualization check box if you want to turn hardware virtualization on when the operating system starts.

If hardware virtualization is disabled on your computer, protection using hardware virtualization will be disabled.

[Topic 185853]

Protection using Antimalware Scan Interface (AMSI)

This section informs you that third-party applications such as Microsoft Office can send scripts to the Kaspersky application to be scanned using the Antimalware Scan Interface (AMSI), and describes how to disable protection using the AMSI in the Kaspersky application.

[Topic 185854]

About protection using Antimalware Scan Interface

Antimalware Scan Interface (AMSI) allows a third-party application that supports AMSI to send objects (for example, PowerShell scripts) to the Kaspersky application for additional scanning and to receive scan results for these objects. For example, Microsoft Office applications can be such third-party applications. For more information about the AMSI interface, refer to Microsoft documentation.

Antimalware Scan Interface allows only to detect a threat and notify a third-party application about the detected threat. After receiving the threat notification, the third-party application prevents malicious actions (for example, shuts down).

The Kaspersky application may decline a request from a third-party application if, for example, this application exceeds the maximum number of requests allowed for a period. In this case, the Kaspersky application displays a notification about the declined request. If you receive such a notification, you do not have to perform any actions.

Protection using Antimalware Scan Interface is available in the Windows 10 Home / Pro / Education / Enterprise operating systems.

[Topic 186113]

How to enable protection using Antimalware Scan Interface

To enable protection using Antimalware Scan Interface:

1. Open the main application window.
2. Click in the lower part of the main window.

   The Settings window opens.

3. Go to Security settings → AMSI Protection.
4. In the Script scanner section, select the Scan scripts using Antimalware Scan Interface (AMSI) check box.

[Topic 186114]

How to exclude a script from scanning using Antimalware Scan Interface

To exclude a script from scanning using Antimalware Scan Interface:

1. Open the main application window.
2. Click in the lower part of the main window.

   The Settings window opens.

3. Go to Security settings → AMSI Protection.
4. In the Script scanner section, select the Scan scripts using Antimalware Scan Interface (AMSI) check box.
5. Click the Manage exclusions link to go to the Exclusions window.
6. In the Exclusions window, click the Add button.

   The Add new exclusion window opens.

7. In the File or folder field, specify the folder with the script.
8. In the Object field, specify the name of the script.

   You can also add several files of the same type to the exclusions by using a mask.

9. In the Protection components section, select the check box next to the File Anti-Virus component.
10. Select the Active status.

The specified object will not be scanned using Antimalware Scan Interface.

[Topic 85310]

Remote management of computer protection

If your computer has Kaspersky installed and is connected to My Kaspersky, you can manage protection of this computer remotely.

To manage computer protection remotely, sign in to your My Kaspersky account and go to the Devices section.

In the Devices section, you can:

• View the list of computer security problems and fix them remotely
• Scan the computer for viruses and other threats
• Update databases and application modules
• Configure Kaspersky components

If a computer scan is started from My Kaspersky, Kaspersky processes objects that are detected automatically without your involvement. On detecting a virus or other threat, the Kaspersky application attempts to perform disinfection without rebooting the computer. If disinfection without restarting the computer is impossible, the list of computer security problems on My Kaspersky shows a message to the effect that the computer needs restarting to perform disinfection.

If the list of detected objects on My Kaspersky includes more than 10 items, they are grouped. In this case, the detected objects can be processed via My Kaspersky only together without the ability to examine each object separately. To view separately objects in this case, you are advised to use the interface of the application installed on the computer.

How to proceed to remote management of computer protection

To proceed to remote management of computer protection:

1. Open the main application window.
2. Go to the Profile section.
3. Under Sign in to My Kaspersky, click Sign in.
4. In the window that opens, perform one of the following operations:
   • If you have an account, enter your email address and password and connect to My Kaspersky.
   • If you do not have an account, enter your email address in the text box and click Create. A message with a password creation link is sent to the specified email address.

After a successful connection, the Profile section displays information about your connection to the account. You can now manage protection of this computer remotely from your My Kaspersky account.

To learn more about remotely managing device protection, see My Kaspersky Help.

[Topic 203269]

Performance

If your device slows down or hangs up, you are not alone. Sometimes apps refuse to open or a browser will fail to respond at a crucial time. There are multiple reasons why it can happen. Ensure the stable operation of your device for many years to come.

[Topic 222847]

Quick Startup

Does your computer take too long to boot? This usually happens when many applications are launched when the operating system starts up. We will tell you which applications are slowing down your PC at startup, and help you to disable autorun of these applications.

To speed up your computer startup:

1. Open the main application window.
2. Go to the Performance section.
3. Click the Show apps button in the Quick Startup section.

   The Speed up computer startup window opens.

4. Select an app from the list and toggle the Autorun switch to Off.

The app will no longer be launched at startup.

[Topic 222848]

PC Speed-Up

Clutter builds up in an operating system over time, slowing down your PC's performance. Large number of files that are not being used and Windows registry issues contribute to that. The Kaspersky application will alert you if the amount of this data becomes excessive, and you will be given an opportunity to decide which data to delete.

To declutter your operating system:

1. Open the main application window.
2. Go to the Performance section.
3. In the PC Speed-Up block, click the Search button (or View if the search was already performed).

   Kaspersky performs a search and generates a report with the following contents:

   • Unused system files. Click the button View to view a detailed report on the operating system files that are not being used. Click the Clear button to delete these files.
   • Windows registry issues. Click the button View to view a detailed report on the Windows registry issues that you can delete without risking damage to the operating system. Click the Fix button to fix detected issues.

Removal of unused files and fixing the detected issues will speed up your PC.

[Topic 127465]

App Updater

This section provides information on how you can use the Kaspersky application to update installed applications.

Available only in Kaspersky Standard, Kaspersky Plus, and Kaspersky Premium.

[Topic 127466]

About App Updater

If you have not updated applications on your computer for a long time, these applications may contain vulnerabilities. Intruders can exploit such vulnerabilities to harm your computer or data.

Updating installed applications improves the security of your computer. Using the Kaspersky application, you can search for updates for installed applications and download and install the latest updates.

The Kaspersky application divides application updates into two types:

• Important - updates that fix vulnerabilities of installed applications and improve the security of your computer.
• Recommended – updates that improve the functionality and/or make changes to the installed applications.

The Kaspersky application regularly searches for updates. When the Kaspersky application finds a new update for an application installed on your computer, the Kaspersky application shows a pop-up notification in the notification area. Information about the availability, quantity, and type of available updates is displayed in the Notification Center. You can view, download, and install available updates via the Notification Center.

You can also manually start the search for application updates.

By default, the Kaspersky application automatically downloads and installs all updates for known applications if they do not require you to accept new end user license agreements.

In Windows 8 and later versions, the Kaspersky applicaion pauses automatic downloads of application updates when a metered Internet connection is used. Downloading of updates is resumed once the unlimited connection is restored. If you have manually started the update, the Kaspersky application will download the update regardless of whether or not you are using a limited connection.

You may need administrator privileges on the computer to update certain applications.

Applications that you do not want to update or for which you do not want to install individual updates are placed by the Kaspersky application into the exclusions list. You can view and edit the list of exclusions.

Before starting the first search for application updates, the Kaspersky application may require an update of databases and application modules.

[Topic 127468]

Search for application updates

To start the search for application updates:

1. Open the main application window.
2. Go to the Performance section.
3. In the App Updater section, click the Search for updates button.

This starts the search for application updates.

[Topic 127467]

How to change App Updater settings

To change App Updater settings:

1. Open the main application window.
2. Click in the lower part of the main window.

   The Settings window opens.

3. Select the Performance settings section.
4. Click the App Updater button.

   The App Updater settings window opens.

5. If you do not want the Kaspersky application to automatically download and install application updates that do not require acceptance of a new end user license agreement, clear the Automatically download and install updates if you do not have to accept new license agreements check box.

   This check box is selected by default.

6. In the Search for application updates section, select which application updates will be downloaded and installed by the Kaspersky application:
   • Select Important updates that improve computer security if you want the Kaspersky application to install only important updates that fix software vulnerabilities and improve the security of your computer.
   • Select All updates for known applications if you want the Kaspersky application to install all software updates.

[Topic 152134]

How to configure the update search mode

To configure the update search mode for installed applications:

1. Open the main application window.
2. Click in the lower part of the main window.

   The Settings window opens.

3. Select the Performance settings section.
4. Click the App Updater button.

   The App Updater settings window opens.

5. In the Update section, select the Enable search for application updates check box.
6. Click the Set up updates search mode link to go to the Updates search mode window.
7. In the Search for updates drop-down list, select one of the following options:
   • Automatically. If you select this option, the Kaspersky application will run a search for application updates at least once every 24 hours according to the internal settings of the application.
   • Every day / Weekly / Every month. If you select one of these options, the Kaspersky application will search for updates based on your defined schedule up to the exact minute. When one of these options is selected, the Postpone running after application startup for N minutes list is available.
8. Select the Search for updates on the next day if computer is turned off check box to start a search when the computer is turned on after a scheduled search was missed. If the check box is not selected, the application will start the search for updates only at the scheduled time while the computer is turned on.
9. To save the settings, click the Save button.

[Topic 129908]

Viewing the list of application updates

The Kaspersky application regularly searches for updates for applications installed on your computer. Information about the number and types of updates available for applications can be viewed in Notification Center.

To view the list generated as a result of searching for application updates:

1. Open the main application window.
2. Click the Details button in the upper part of the window.

   This opens the Notification Center window.

3. In the Status section, click the Show button in the line with the message about available application updates.

   This opens the App Updater window with a list of available application updates.

4. To update all applications appearing in the list, click the Update all button (not available in all regions).
5. To selectively update specific applications, perform one of the following actions:
   • Click the Update button in the line containing the application that you want to update.

     You are advised to read the end user license agreement before updating the application. End user license agreements are available in the License agreements drop-down list. By default, the language of the end user license agreement corresponds to the language of the application interface. If the end user license agreement in the language of the application interface is unavailable, the EULA text is provided in the language of the Kaspersky application interface. In all other cases, the text of the end user license agreement is provided in English or the first available language if the English text is unavailable.

   • Click the button to open the menu and select Do not update this application if you want the Kaspersky application to stop notifying you about available updates for the selected application.

     The selected application is moved to the list of exclusions. The Kaspersky application stops showing notifications about new updates released for this application.

   • Click the button to open the menu and select Skip this update if you want the Kaspersky application to stop notifying you about the selected update.

     The selected application update is moved to the list of exclusions. The Kaspersky application shows a notification about a new update released for this application.

   • Click the button to open the menu and select Open the vendor website if you want to manually download and install the update for the selected application.

     The default browser of the operating system opens the website of the software vendor. You can view the update on the website and download it manually.

The window interface, App Updater, and viewing of the End User License Agreements may differ depending on the localization language of the Kaspersky application.

[Topic 127469]

Removing an update or application from the exclusions list

When viewing the list of application updates, you can skip notifications about individual updates or skip notifications about all updates for specific applications. The Kaspersky application adds these updates and applications to the exclusions list.

To remove an update or application from the exclusions list:

1. Open the main application window.
2. Click in the lower part of the main window.

   The Settings window opens.

3. Select the Performance settings section.
4. Click the App Updater button.

   The App Updater settings window opens.

5. Click the Exclusions link to open the Exclusions window.

   The Exclusions list contains the applications and updates for which you have indicated that no updates are necessary, as well as individual updates of applications that you did not install.

6. Select the update or application in the list and click the Remove from the list button.

During the next search for updates, the Kaspersky application will notify you about the availability of updates for applications that you have removed from the exclusions list.

[Topic 222849]

Duplicates

Your computer may store files with identical file names and identical content. These duplicate files clutter up memory, take up space on your hard drive and make your computer run slower. You can find duplicate files and delete extra copies using the Duplicate Files feature.

To remove duplicate files:

1. Open the main application window.
2. Go to the Performance section.
3. Select the search area in the drop-down list in the Duplicates section.
4. Click the Find button.
5. In the search results window, select the files and click Delete.

Duplicate files will be removed from your computer, while the original data will be preserved.

[Topic 222850]

Large Files

You are trying to save data on your computer but you suddenly find out that your hard drive is almost full. Sounds familiar? In this case, you might want to find and delete large files that you do not need, and we are going to help you with that.

To find large files on your computer and remove them:

1. Open the main application window.
2. Go to the Performance section.
3. In the Files larger than drop-down list of the Large Files section, specify the size of files you want to find, for example > 1 GB.
4. Select a specific folder for your search, or leave the default value User's folders unchanged.
5. Click the Find button.

   The search will be performed, and the Large Files window will open. It will display a list of large files found. You can sort the files by file type. To do this, select a file category, for example, Images.

6. Perform the following actions:
   • Check the Select All box if you want to remove all the files, and click the Delete button.
   • Otherwise, check the boxes next to specific files and click the Delete button.

The selected files will be removed from your computer.

[Topic 222851]

Unused Apps

Several factors affect your computer's performance, and the number of installed applications is one of them. The more applications you have installed, the slower your computer is running. This is caused by the fact that some apps, including those installed without your knowledge, may be launched automatically, consuming the CPU resources and using up RAM, as well as performing unnecessary and sometimes even malicious actions.

The Kaspersky application will help you find and remove these apps.

To remove applications you do not use:

1. Open the main application window.
2. Go to the Performance section.
3. Click the Find button in the Unused Apps section.

   After completing the search, the Kaspersky application will display the list of unused apps. You can select specific apps to remove in that list.

4. To remove an app, click the Remove button next to the app you want to remove.

The app will be removed from your computer.

[Topic 155985]

Hard Drive Health Monitor

This section provides information on how you can use the Kaspersky application to check the health of your computer's hard drive or a connected external hard drive.

[Topic 155986]

About Hard Drive Health Monitor

Available only in Kaspersky Plus and Kaspersky Premium.

If your hard drive suddenly becomes damaged, this can cause loss of data stored on the hard drive. The Kaspersky application lets you monitor the health of your hard drives using S.M.A.R.T. (Self-Monitoring Analysis and Reporting Technology). This technology is based on continuous monitoring of the main performance characteristics of the hard drive. Using the Kaspersky application, you can quickly find out about hard drive health getting worse and copy data from damaged drives to other media.

If Hard Drive Health Monitor is enabled, the Kaspersky application constantly monitors the health of your hard drives and notifies you when the health is getting worse. You can view the health of both internal and external hard drives. Notifications about hard drive health getting worse are shown in the taskbar notification area. Detailed reports about hard drive monitoring results are shown in the Reports section.

If your hard drive’s health got worse and it is no more safe to store data on the drive, the Kaspersky application offers you to copy data from this drive to other media to avoid data loss. You can copy data from a damaged hard drive to any good medium that is available.

You can disable Hard Drive Health Monitor. After disabling Hard Drive Health Monitor, the Kaspersky application no longer notifies you about changing health of your hard drives and does not offer you to copy data from damaged drives to other media.

[Topic 155988]

How to enable or disable Hard Drive Health Monitor

To enable or disable Hard Drive Health Monitor:

1. Open the main application window.
2. Click in the lower part of the main window.

   The Settings window opens.

3. Go to Performance settings → PC resource consumption.
4. Do one of the following:
   • To enable Hard Drive Health Monitor, select the Perform hard drive health scan check box.
   • To disable Hard Drive Health Monitor, clear the Perform hard drive health scan check box.

[Topic 156129]

How to check health of a hard drive

The Kaspersky application constantly monitors the health of both internal and external hard drives of your computer. The monitoring works in the background. If your hard drive's health is getting worse and it is no more safe to store data on the drive, the application notifies you and offers to copy data to other media.

The Hard Drive Health Monitor window shows the following information about the hard drive:

• Drive health.
• Drive temperature.

The hard drive can be in one of the following states:

• Good – the state corresponding to a new hard drive.
• Normal – there are minor issues with the hard drive.
• Bad – the hard drive state is critical, data loss is possible.

The hard drive temperature range can be one of the following:

• Good – the hard drive is not overheating.
• Normal – the temperature of the hard drive is slightly raised.
• Bad – the hard drive is overheating.

The Drive health history chart shows information about drive health change over the specified period. The maximum displayed period is 1 year.

The Kaspersky application also shows the following statistics about your hard drives:

• Total power-on hours – the total hard drive uptime, in hours.
• Total power cycle count – the total number of power-ons of the hard drive.

The <drive name> S.M.A.R.T. attributes report shows information about the hard drive's S.M.A.R.T. parameter values sorted by severity. Parameter set may vary depending on the manufacturer and model of the hard drive.

To check the current health of your computer's hard drives:

1. Open the main application window.
2. Go to the Performance section.
3. Under Take care of your hard drive and data:
   • If you want to view the graph, click the History button.
   • If you want to view the report, click the Learn more button.

This takes you to the window where you can look at details of your hard drive condition.

[Topic 156130]

How to copy data from a damaged hard drive

If the health of one or more hard drives on your computer got worse and it is no more safe to store data on the drives, the Kaspersky application notifies you and offers you to copy data from these drives to other media.

To copy your data from a damaged hard drive to a good hard drive:

1. Do one of the following:
   • If you receive a notification that the health of the hard drive got worse, click the Learn more button in the notification window.

     The Hard Drive Health Monitor window opens.

   • Click the Copy data button in the Hard Drive Health Monitor window.
2. In the Copy important data window that opens, click the Start button.

   The Select storage window opens.

3. In the Select storage window, select a good hard drive to copy data from the damaged drive.
4. Click the Next button.

   The Select files and folders to copy window opens.

5. Do one of the following:
   • Drag and drop files from Windows Explorer to the highlighted area of the Select files and folders to copy window.
   • Click the select them from the list link.

     In the Explorer window that opens, you can select files and folders to copy to the good hard drive.

6. After adding all the files and folders you want to copy to the list, click the Next button.

   The Creating folder to copy data window opens.

7. Do one of the following:
   • Click the Next button to create a new folder on the selected good hard drive and copy files and folders from the damaged drive to it.
   • Click the Change button to select an existing folder on the good drive and copy files and folders from the damaged drive to it.
8. Do one of the following:
   • If the selected good drive has sufficient disk space to copy selected files and folders, click the Next button to start copying.
   • If the selected good drive has insufficient disk space to copy selected files and folders, click the Back button to select another good drive and try again.
9. When copying is finished, perform one of the following:
   • To open the folder with files copied from the damaged hard drive, click the Open folder button.
   • To close the window, click the Done button.

To copy your data from a damaged hard drive to the Dropbox online storage:

1. Do one of the following:
   • If you receive a notification that the health of the hard drive got worse, click the Learn more button in the notification window.

     The Hard Drive Health Monitor window opens.

   • Click the Copy data button in the Hard Drive Health Monitor window.
2. In the Copy important data window that opens, click the Start button.

   The Select storage window opens.

3. In the Select storage window, select your Dropbox online storage.

   You also can perform one of the following actions:

   • If the storage is not active, click the Activate button.
   • To disable the storage, click the Remove the storage link.
4. Click the Next button.

   The Copying data window opens.

5. Do one of the following:
   • Drag and drop files from Windows Explorer to the highlighted area of the Copying data window.
   • Click the select them from the list link.

     In the Explorer window that opens, you can select files and folders to copy to the Dropbox online storage.

6. After adding all the files and folders you want to copy to the list, click the Start backup button.

   Data copying begins.

7. When copying is finished, perform one of the following:
   • If data backup is completed successfully, click the Done button to close the window.
   • If the application has notified you that backup has failed, free up some space in the Online storage and try again.

There are restrictions on copying data that is stored in OneDrive cloud storage.

[Topic 202627]

Hard Drive Health Monitor limitations

In some cases, the Kaspersky application cannot determine the state of the hard drive due to the following limitations:

• The hard drive does not support S.M.A.R.T technology.
• The S.M.A.R.T. feature is turned off on the hard drive.
• The Kaspersky application does not support:
  • Type of connected hard drive
  • Type of USB controller of the hard drive
• The hard drive is disabled.

[Topic 84523]

Backup and Restore

This section provides information about data backup.

[Topic 84679]

About Backup and Restore

Available only in Kaspersky Plus and Kaspersky Premium.

Backup and Restore is needed to protect your data against loss when your computer malfunctions or gets stolen, or when it is deleted accidentally or corrupted by hackers.

To backup data, create and start a backup task. The task can be started automatically according to schedule or manually. The application also lets you view information about completed backup tasks.

It is recommended to save backup copies of data on removable drives or in Online storage.

The Kaspersky application cannot create a full copy of a drive while a Microsoft Windows operating system is active on the drive.

The Kaspersky application lets you use the following storage types for creating backup copies:

• Local drive;
• Removable drive (e.g., an external hard drive);
• Network drive;
• Online storage.

Creating tasks based on user's access rights

Backup tasks are created based on user's access rights to files on the local computer.

If you do not have local administrator rights on the computer, you can access only tasks created by yourself. If you have local administrator rights on the computer, you see all backup tasks, but you cannot modify tasks created by other users.

Backup tasks that were created earlier without taking user rights into account are available to all users of the computer. However, if such a task gets modified, it will be run based on the rights of the user that modified the task.

Restoring tasks based on user's access rights

If you do not have local administrator rights on the computer, you can restore data only from backup tasks created by yourself and only to folders you have rights to access. If you have local administrator rights on the computer, you can restore data from any backup task to any folder.

The total size of the copied files in a folder may exceed the size of that folder if it contains links to other folders (for example, when copying the Documents folder, the My Music, My Pictures and My Videos folders will also be copied if the Documents folder contains links to those folders).

About Backup and Restore in OneDrive

When backing up files to a OneDrive folder on your computer, the Kaspersky application acts differently depending on whether the cloud file is downloaded to the OneDrive folder:

• If the file is in the cloud and in the OneDrive folder on your computer, the Kaspersky application makes a backup copy of this file.
• If the file is not in the cloud, but it is present in the OneDrive folder on your computer, Kaspersky makes a backup copy of this file.
• If the file is displayed in the OneDrive folder but it is only stored in the cloud and not on your computer, the Kaspersky application makes a backup copy of this file.

[Topic 84524]

How to create a backup task

To create a backup task:

1. Open the main application window.
2. Select the Performance section.
3. In the Backup and Restore section, click the Select files button.

   The Backup Task Creation Wizard starts.

   The Wizard consists of a series of pages (steps), which you can navigate through by clicking the Back and Next buttons. To close the Wizard after it finishes, click the Done button. To stop the Wizard at any step, click the Cancel button.

   Let us review the steps of the Wizard in more detail.

[Topic 93342]

Step 1. Select files

At this step of the Wizard, select the type of files or specify folders that you wish to back up:

• Select one of the preset file types (files from the My Documents and Desktop folders, photos and images, movies and videos, music files) to perform quick configuration. If you confirm this option, the wizard takes you straight to Step 4 "Select backup storage".

  The Kaspersky application does not create backup copies of files located in the "Desktop" and "My Documents" folders if these folders are located on a network drive.

• Select the Create backup copies of files from specified folders option to manually specify folders that you want to back up.

[Topic 93343]

Step 2. Select folders for backup

If you have selected the Create backup copies of files from specified folders option at the previous step of the Wizard, click the Add folder button and select a folder in the Select folder for backup window that opens or drag the folder into the application window.

Select the Limit backup by file types check box if you want to specify the categories of files to back up in the folders selected.

[Topic 93344]

Step 3. Select file types for backup

If you selected the Limit backup by file types check box at the previous step of the Wizard, at this step of the Wizard select check boxes opposite the types of files that you want to back up.

[Topic 93345]

Step 4. Select backup storage

At this step, select the a backup storage:

• Online storage. Select this option if you want to store backup copies in the Dropbox online storage. The Online storage has to be activated before it can be used. When you back up data in Online storage, the Kaspersky application does not create backup copies of data of the types that are subject to restrictions by Dropbox usage rules.
• Local drive. If you wish to store backup copies on a local drive, select the relevant local drive in the list.
• Network drive. If you wish to store backup copies on a network drive, select the relevant network drive in the list.

• Removable drive. If you wish to store backup copies on a removable drive, select the relevant removable drive in the list.

To ensure data security, we recommend using the Online storage or creating backup storages on removable drives.

How to add network storage

How to add a removable drive as storage

Select the Use advanced storage settings check box to configure file storage settings, such as the number of versions of backup copies of files stored and the duration of storage of backup copies.

[Topic 93346]

Step 5. Creating a backup schedule

Do one of the following at this step of the Wizard:

• Specify the backup task schedule if you want the backup task to start automatically.
  1. In the Run backup drop-down list, select a time interval to run the task (for example, daily) and specify the task run time in the Time field.
  2. In the Account section, specify the user name and password of your Windows account on this computer. The data of your Windows account is required to access files during backup.
  3. Select the Run scheduled backup at computer startup if it was turned off at the specified time check box if you want to run backup as soon as possible after the computer is turned on. For example, backup is scheduled to be performed every weekend. If the computer was turned off at the weekend, backup is performed after the computer is turned on a weekday. If the check box is cleared, backup is performed according to schedule without retrying to run backup after a failed attempt.
• In the Run backup list, select the on demand option if you wish to start the task manually.

When working with backup tasks, please note the following:

• If you create a scheduled backup task, you need to specify the data of your account on this computer.
• If you create an on-demand backup task, you do not need to specify the data of your account on this computer.
• If you change an on-demand task to a scheduled task, you need to specify the data of your account on this computer.

[Topic 93347]

Step 6. Setting a password to protect backup copies

Select the Enable password protection check box and fill out the Password for access to backup copies and Confirm password fields to protect access to backup copies with a password.

The password is required to protect the backup storage against unauthorized access.

The application will prompt you to enter a password in the following cases:

• When you first create a backup storage on a local or removable drive (like a flash drive). When creating subsequent backup tasks to a local drive or this removable drive, the application will no longer ask you to enter a password. The password that you previously entered will be used.

  If you copy the local backup storage to a removable drive and connect this removable drive to another computer, the application will ask you to enter a password to copy or restore data from this storage.

• When you connect a removable drive to your computer. The application checks the removable drive and asks you to enter a password if it detects a backup storage on this removable drive.

[Topic 93348]

Step 7. File versions storage settings

This step is available if the Use advanced storage settings check box was selected at Step 4 "Select backup storage".

Specify file storage settings:

• Select the Restrict the number of versions of backup copies check box, and in the Versions of backup copies to store field specify the number of versions of backup copies of one file to be stored.
• Select the Restrict storage period for versions of backup copies check box, and in the Keep old versions of backup copies for field specify the number of days that each file version of a backup copy should be stored.

[Topic 93349]

Step 8. Entering the backup task name

Do the following at this step:

• Enter the backup task name.
• Select the Run backup when setup is complete check box to start the backup process automatically when the wizard finishes.

[Topic 93350]

Step 9. Wizard completion

This window shows the process of configuring the backup storage. The configuration process may take some time.

When configuration completes, click Done.

A backup task is created. The task you have created appears in the Backup and Restore window.

[Topic 84965]

How to start a backup task

To start a backup task:

1. Open the main application window.
2. Select the Performance section.
3. In the Backup and Restore section, click the View backup copies button.
4. In the Backup and Restore window that opens, select a backup task and click the Run button.

The backup task is started.

[Topic 84525]

Restoring data from a backup copy

To restore data from a backup copy:

1. Open the main application window.
2. Select the Performance section.
3. In the Backup and Restore section, click the View backup copies button.

   This opens the Backup and Restore window.

   • Click the Restore files button opposite the relevant backup task.
   • Click the Manage storages button to open a window and click the Restore files button opposite the relevant backup storage.
4. If a password was specified when the backup copy was created, enter this password in the Enter your password to access the storage window.
5. In the Backup date / time drop-down list, select the date and time of creation of the backup copy.
6. Do one of the following:
   • If you want to restore all data, select the All data check box.
   • If you want to restore only certain folders, select the check boxes next to the relevant folders.
   • If you want to restore only certain files, select the check boxes next to the relevant files in the Name column.
7. To restore only specific types of files, select these file types in the File type drop-down list.
8. Click the Restore selected files button.

   The Restore files from backup copies window opens.

9. Select one of the two options:
   • Original folder. If this option is selected, the application restores data to the original folder.
   • Specified folder. If this option is selected, the application restores data to the specified folder. Click the Browse button to select the folder to which you want to restore data.
10. In the If file names conflict drop-down list, select the action to be performed by the application when the name of the file being restored matches the name of the file already present in the destination folder:
    • ask – when file names match, the application prompts you to choose one of the following options: replace the file with the backup copy, save both files, or do not restore the file.
    • replace file with backup copy – the Kaspersky application deletes the existing file and replaces it with the file restored from the backup copy.
    • save both files – the Kaspersky application leaves the existing file unchanged and saves the file restored from the backup copy under a new name in the same folder.
    • do not restore this file – the Kaspersky application leaves the existing file unchanged and does not restore the file of the same name from the backup copy.
11. Click the Restore button.

    The files selected for recovery will be restored from the backup copy and saved in the specified folder.

[Topic 201581]

Restoring data from FTP storage

The Kaspersky application does not support Backup and Restore over FTP. To restore backup copies created in other Kaspersky applications from FTP storage, follow the instructions below.

To restore backup copies from FTP storage:

1. Open the main application window.
2. Select the Performance section.
3. In the Backup and Restore section, click the View backup copies button.

   This opens the Backup and Restore window.

4. Click the Manage storages link to open the Storages window.
5. Open the FTP storage folder in Windows Explorer.
6. Copy the data (including the storage.xml file) to a local drive (for example, С:\<folder name>).
7. In the Manage storages window next to the FTP storage, click the Delete storage button.
8. In the deletion confirmation window, click Remove.

   The storage is now deleted.

9. In the Manage storages window, click the Connect existing storage button.
10. In the Connect storage window, select the Local drive section and use the Browse button to specify the path to the folder containing the backup copies that you copied to the local drive from FTP storage.
11. In the Storages window, next to the connected storage, click the Restore button.
12. Follow the standard restoration procedure.

[Topic 57646]

Restoring data from a backup copy using Kaspersky Restore Utility

Kaspersky Restore Utility lets you manage backup storage data on a computer where a Kaspersky application is corrupted or has been removed. By default, after installation of the application the utility is located in the Kaspersky Restore Utility folder located in the application setup folder. To use the utility on a computer where a Kaspersky application is not installed or is corrupted, copy the utility to a removable drive.

To start Kaspersky Restore Utility, you need local administrator rights.

How to start the Restore Utility

How to open a storage using the Restore Utility

How to restore data from a backup copy

[Topic 84772]

About Online storage

The Kaspersky application lets you save backup copies of your data in Online storage on a remote server via the Dropbox service.

To use Online storage:

• Make sure that the computer is connected to the Internet.
• Create an account on the website of the online data storage service provider.
• Activate Online storage.

You can use one and the same Dropbox account to back up data from different devices with Kaspersky installed to a single Online storage.

The Online storage size is determined by the provider of the online storage services, the Dropbox web service. See the Dropbox website for more details on the terms of use of the web service.

When copying files to Dropbox, the Kaspersky application does not differentiate between uppercase and lowercase letters in the name of a file and/or name of a path to the file. Therefore, when attempting to create backup copies of files whose names and/or paths differ only by their case, the Kaspersky application creates only one backup copy because a conflict arises in Dropbox.

[Topic 84526]

How to activate Online storage

To activate Online storage:

1. Open the main application window.
2. Select the Performance section.
3. In the Backup and Restore section, click the Select files button.

   The Backup Task Creation Wizard starts.

4. In the data type selection window, select the data category or manually specify the files that you want to back up.
5. In the storage selection window, select the Online storage option and click the Activate button.

   An Internet connection is required to create an Online storage.

   A Dropbox account login dialog opens.

6. In the window that opens, perform one of the following operations:
   • Complete registration if you are not a registered Dropbox user.
   • If you are a registered Dropbox user, log into your Dropbox account.
7. To finish Online storage activation, confirm that the Kaspersky application is allowed to use your Dropbox account for backing up and restoring data. The Kaspersky application places backup copies of saved data in a separate folder that is created in the Dropbox storage folder for applications.

   After Online storage activation has been completed, the storage selection window opens. It contains a selection of online storages to choose from. For the activated Online storage, the application shows the amount of used space and the amount of free space available for data storage.

When copying files to Dropbox, the Kaspersky application does not differentiate between uppercase and lowercase letters in the name of a file and/or name of a path to the file. Therefore, when attempting to create backup copies of files whose names and/or paths differ only by their case, the Kaspersky application creates only one backup copy because a conflict arises in Dropbox.

[Topic 222852]

Current Activity

If you have noticed that your computer freezes or runs slower, you can open the Current Activity window, which shows a list of currently running apps and active processes, and terminate an app or apps that are consuming too much of your computer's resources.

To see the current activity and/or terminate an app:

1. Open the main application window.
2. Go to the Performance section.
3. In the Current Activity section, click the View activity button

   This will open the Application Activity window on the Running tab.

4. From the app list, select the one consuming the most of your processor resources (in the CPU column) and/or RAM (the Memory column), and click the Terminate process button.

The app will terminate.

[Topic 222853]

Do not Disturb Mode

In the Do not Disturb Mode, the Kaspersky application does not show alerts about security events on your PC while you are working, studying, in a video call, or watching a movie. The Do not Disturb Mode is enabled and disabled automatically. You do not have to change the application settings. You can find out more about displaying notifications in the About notifications section of Help.

[Topic 70774]

Game mode

When the Kaspersky application runs in full-screen mode together with some other applications (particularly computer games), the following issues may occur:

• Application or game performance decreases due to lack of system resources;
• Notification windows of the Kaspersky application distract the user from the gaming process;

To avoid changing the settings of the Kaspersky application manually every time you switch to full-screen mode, you can use Game mode. If Game mode is being used and you are playing or working with applications in full-screen mode, the Kaspersky application does not run scan and update tasks and does not display notifications.

To enable Game mode:

1. Open the main application window.
2. Click in the lower part of the main window.

   The Settings window opens.

3. Go to Performance settings → PC resource consumption.
4. Select the Game mode check box.

You can also select the Do not Disturb Mode check box. In this mode, you do not see notifications if you're actively working in some applications, also scan and update tasks are not started.

[Topic 222854]

Battery Saver

When Battery Saver mode is activated, the Kaspersky application postpones scheduled scan and update tasks. You can start scan and update tasks manually, if necessary.

You can also enable or disable Battery Saver mode in the PC resource consumption window by selecting or clearing the Battery Saver check box.

[Topic 199601]

Optimizing the load on the operating system

When you run a computer scan using the Kaspersky application, it can consume significant system resources. In order to optimize the load on the system, you can configure the Kaspersky application to run scan tasks (for system memory, the system partition, and startup objects) and to update databases when the computer is locked or the screen saver is activated. This additional setting allows you to enhance the security of your computer without sacrificing performance when you are using it.

If the computer is running on battery, the Kaspersky application will not execute tasks when the computer is idle in order to prolong battery life.

To optimize the load on the operating system:

1. Open the main application window.
2. Click in the lower part of the main window.

   The Settings window opens.

3. Go to Performance settings → PC resource consumption.
4. Select the Postpone computer scan tasks when the CPU and disk systems are at high load check box.

[Topic 226949]

Privacy

Nowadays massive data breaches, marketers tracking your every step online — the list of digital annoyances goes on and on. Keeping your privacy protected becoming cruсial. Learn how the Kaspersky application protects your privacy online, so you can manage and control your digital footprint.

[Topic 127185]

Kaspersky VPN

Available only in Kaspersky Plus and Kaspersky Premium.

The VPN connection is established using Kaspersky VPN Secure Connection, which is offered as part of Kaspersky Plus subscription plan. You can start Kaspersky VPN Secure Connection from the Start menu (in the Microsoft Windows 7 operating system or earlier version), from the start screen (in the Microsoft Windows 8 operating system or later versions), or from the window of the Kaspersky application.

To start Kaspersky VPN Secure Connection from the Kaspersky application window:

1. Open the main application window.
2. Go to the Privacy section.
3. Under Kaspersky VPN, click Run.

This opens the main window of Kaspersky VPN Secure Connection.

More details about the operation of Kaspersky VPN Secure Connection are available in the help files of this application.

[Topic 156401]

Data Leak Checker

This section explains how to check if your user account data can be accessed publicly.

[Topic 153899]

About Data Leak Checker

Data Leak Checker on Kaspersky Basic and Kaspersky Standard plans lets you manually check only the My Kaspersky account. Automatic checks for your My Kaspersky account and other accounts are available only for Kaspersky Plus and Kaspersky Premium plans.

Most users create accounts on various websites for work, shopping, and communication purposes. There is always the risk that attackers could hack the site and gain access to user data. If you use the same email address and password for different sites, it is more likely that your data will be leaked.

With the Kaspersky application, you can check your user accounts for potential leaks. If the check reveals that your data may be publicly accessible, the application will notify you about it and display a list of sites from which a data leak could have occurred, the date of possible leakage, and the category of data that may be publicly accessible.

The Kaspersky application also checks your accounts for data leaks to Darknet. If a leak is found, the application warns you about it.

When checking user accounts, Kaspersky does not retrieve data in plaintext form, and uses it only for the specified check without storing it. On detecting a leak, the Kaspersky application does not gain access to the user data itself, but only provides information about categories of data that may be publicly accessible.

The Kaspersky application can notify you of a possible leak of the following categories of data:

• Personal data: for example, passport data, biometric data, data about age.
• Banking data: for example, numbers of credit cards and bank accounts, information about funds available on credit cards and bank accounts.
• Activity history: for example, authentication tokens, password history.

By default, the Kaspersky application tries to check your user accounts when you are authorized on a particular website. During authorization, your email address used to sign in to the website is encrypted and forwarded to the KSN cloud. If the check reveals that your data may be publicly accessible, you will receive an appropriate notification. You can disable Data Leak Checker.

You can add up to 50 accounts for automatic checking. Lists of accounts in the Kaspersky application are not synchronized between devices. Added accounts are checked once a day.

Adding accounts to the list for automatic checking may be unavailable in your region.

The Kaspersky application periodically checks the email address linked to your My Kaspersky account. The first such check is performed 48 hours after installation of Kaspersky. Further checks are made every 24 hours.

Data Leak Checker for My Kaspersky account does not work if the Kaspersky application is not connected to My Kaspersky or the My Kaspersky account password is not entered in the application.

[Topic 156403]

How to enable or disable Data Leak Checker

To enable or disable Account Check:

1. Open the main application window.
2. Select the Privacy section.
3. In the Privacy settings window, click the Data Leak Checker button.

   The Data Leak Checker window opens.

4. Use the toggle switch to enable or disable the Data Leak Checker component.

[Topic 156404]

How to check if your data may become publicly accessible

To check if your data may become publicly accessible:

1. Open the main application window.
2. Select the Privacy section.
3. In the Privacy settings window, click the Data Leak Checker button.

   The Data Leak Checker window opens.

4. Specify your email address in the input field and click the Check button.

   The Kaspersky application starts checking the specified address. If the check reveals that your data may be publicly accessible, the application will notify you about it and display a list of sites from which a data leak could have occurred, the date of possible leakage, and the category of data that may be publicly accessible. Clicking a data category link will provide recommendations on how to minimize the consequences of a possible leak of this data.

   The Kaspersky application lets you check for possible leaks of not only your own data, but from other user accounts that belong to your friends and family, for example.

[Topic 183770]

How to create a list of accounts for automatic checking

To create a list of accounts for automatic checking:

1. Open the main application window.
2. Select the Home section.
3. In the Data Leak Checker section, click the Search leaks button.

   The Data Leak Checker window opens.

4. In the Check more accounts field, specify the email address of the account that you want to add to the list for automatic checking and click the Check button.

   The account you’ve added will be shown in the Accounts list.

Adding accounts to the list for automatic checking may be unavailable in your region.

[Topic 92436]

Private Browsing

This section provides information on how the Kaspersky application can protect you against tracking of your online activity.

[Topic 93724]

About Private Browsing

Available only in Kaspersky Plus and Kaspersky Premium.

Some websites use tracking services to collect information about your Internet activities. This information is then analyzed and used for the purpose of showing you ads.

The Private Browsing component is designed to prevent the collection of information about your online activity.

In detection mode, the Private Browsing component detects and counts attempts to collect data and writes this information in a report. Detection mode is enabled by default, and data collection is allowed on all websites.

In blocking mode, the Private Browsing component detects and blocks attempts to collect data, and information about these attempts are written in a report. In this mode, data collection is blocked on all websites except:

• by websites added to exclusions
• by websites of Kaspersky and its partners
• by websites that may be rendered inoperable as a result of tracking services being blocked, according to information available to Kaspersky

The counter of blocked attempts to collect data displays the total number of blockings across the entire site depending on how many site pages are open in the browser. If one page is open in the browser, only blocked attempts to collect data on this page of the site are counted. If several pages of the same site are open in the browser, the blocked attempts to collect data on all pages of the site opened in the browser are counted.

You can manage the Private Browsing component via the Kaspersky application interface or with the help of the Kaspersky Protection extension in your browser.

Private Browsing has the following limitations:

• The application does not block data collection by the tracking service of the "Social networks" category while you are on the website of the relevant social network.
• If the web page from which the data collection attempt originated could not be determined, the Kaspersky application does not block this data collection attempt and does not display information about it.
• If the web page from which the data collection attempt originated could be determined but could not be matched to any web page currently open in the browser, the Kaspersky application applies the action specified in the Private Browsing settings (blocks or allows data collection). The application displays information about the data collection attempt in reports but does not include this information in the Private Browsing statistics displayed in the browser.

[Topic 93505]

Blocking data collection

To block data collection:

1. Open the main application window.
2. Go to the Privacy section.
3. Select the Private Browsing component, and click the icon.

   The Private Browsing settings window opens.

4. If the component is disabled, enable it by setting the toggle in the upper part of the window to On.
5. Select Block data collection.

   The Kaspersky application will block data collection attempts on all websites except exclusions.

6. If you want to block or allow data collection based on the categories of tracking services:
   1. Click the Categories and exclusions link to open the Categories and exclusions window.
   2. By default, data collection is blocked for all categories of tracking services and all social networks. Clear the check boxes opposite the categories of tracking services and social networks for which you want to allow data collection.

[Topic 129231]

Allowing data collection on all websites

To allow data collection on all websites:

1. Open the main application window.
2. Go to the Privacy section.
3. Select the Private Browsing component, and click the icon.

   The Private Browsing settings window opens.

4. If the component is disabled, enable it by setting the toggle in the upper part of the window to On.
5. Select the Only gather statistics option.

   The Kaspersky application detects and counts attempts to track your online activity without blocking them. You can view the results of the component's operation in the report.

[Topic 93506]

Allowing data collection as an exclusion

You can allow tracking of your activity on specific websites as an exclusion.

To allow data collection as an exclusion:

1. Open the main application window.
2. Go to the Privacy section.
3. Select the Private Browsing component, and click the icon.

   The Private Browsing settings window opens.

4. If the component is disabled, enable it by setting the toggle in the upper part of the window to On.
5. Select Block data collection.

   The Kaspersky application will block data collection attempts on all websites except exclusions.

6. By default, there is an exclusion to allow data collection on the websites of Kaspersky and its partners. If you want to block data collection on these websites, clear the Allow data collection on the websites of Kaspersky and its partners check box.
7. By default, there is an exclusion to allow data collection on websites that may be rendered inoperable as a result of data collection being blocked, according to information available to Kaspersky. If you want to block data collection on these websites, clear the Allow data collection on incompatible websites check box.

   Kaspersky updates the list of incompatible websites as compatibility issues are resolved.

8. If you want to specify your own exclusions:
   1. Click the Categories and exclusions link to open the Categories and exclusions window.
   2. Click the Exclusions link to open the Private Browsing exclusions window.
   3. Click the Add button.
   4. In the window that opens, enter the address of the website on which you want to allow activity tracking, and click the Add button.

      The specified website is added to the list of exclusions.

You can also allow data collection on a chosen website while it is open in the browser.

[Topic 93501]

Viewing a report on attempts to collect your data on the Internet

To view a report on attempts to collect your data on the Internet:

1. Open the main application window.
2. Go to the Privacy section.
3. Select the Private Browsing component, and click the icon.

   The Private Browsing settings window opens.

   If the component is disabled, enable it by setting the toggle in the upper part of the window to On.

The window displays a consolidated report with information about attempts to collect data on your online activity.

You can also view the report on data collection attempts in a browser or in the application performance report.

[Topic 93503]

Managing the Private Browsing component in a browser

You can manage the Private Browsing component directly in the browser:

• Enable the component if it is disabled;
• View statistics on detected attempts to collect data;
• Go to the Private Browsing settings window;
• Block or allow data collection.

To manage the Private Browsing component in the browser,

Click the  Kaspersky Protection button on the browser toolbar.

The menu that opens shows information about the operation of the component and the component controls.

[Topic 138202]

Devices on My Network

This section contains information about how to use the Kaspersky application to find out which devices are connected to your wireline Ethernet network and the Wi-Fi network.

[Topic 138204]

About the Devices on My Network component

Available only in Kaspersky Plus and Kaspersky Premium.

Hackers could potentially capture your password or hack into your home network to take advantage of your Internet or steal your data. The Kaspersky application protects your wireline Ethernet networks and Wi-Fi networks against unauthorized connections.

When a device connects your network, the Kaspersky application displays a relevant notification and asks if you would like to view the devices connected to this network:

• If you agree, the Kaspersky application shows a list of devices connected to this network and notifies you if a new device has connected to it.
• If you refuse, the Kaspersky application does not notify you when a connection to this network is established again, and does not display the list of devices that are connected.

You can disable device control in your network at any time. The Kaspersky application stops displaying devices in this network and notifying you when new devices are connected to this network.

Even one unsecured device in the home network reduces protection of your other devices. You can use My Kaspersky to view which Kaspersky applications are installed on other devices that are connected to the same account on My Kaspersky.

You can disable the Devices on My Network component. When you disable the component, the Kaspersky application stops notifying you about connections to your network.

To learn other available security methods for connecting to Wi-Fi networks, visit the Technical Support website.

[Topic 139737]

How to enable or disable the Devices on My Network component

To enable or disable the Devices on My Network component:

1. Open the main application window.
2. Click the button in the lower part of the window.

   The Settings window opens.

3. Select the Security settings section.
4. Select the Firewall component.
5. Do one of the following:
   • To enable the Devices on My Network component, select the Show devices that are connected to my networks check box.
   • To disable the Devices on My Network component, clear the Show devices that are connected to my networks check box.

[Topic 139739]

How to view devices on my network

The Kaspersky application shows the following information about devices connected to your Wi-Fi network or the wireline Ethernet network:

• Device name
• Device manufacturer
• Device type (e.g., computer, mobile device, router, gaming console, or video camera)
• Operating system installed on the device
• MAC address (unique network ID of the device)
• IP address of the device
• Time when disconnected devices were last detected in the network
• Kaspersky applications installed on the device (for devices protected under the Personal and Family packages and connected to the same account on My Kaspersky)

To view devices that are connected to your network:

1. Open the main application window.
2. Do one of the following:
   • Go to the Privacy block, and click the Details button in the Devices on My Network section.
   • In the main application window, click the Details button in the Devices on My Network section.
   • Click the <network name> link that is displayed in the lower part of the main window.

   The Devices on My Network window shows the following:

   • Devices that are currently connected to your network.
   • Devices that were connected to your network some time ago.
   • Device status in the network:
     • Connected devices are colored green;
     • Disconnected devices are colored gray;
     • New devices are indicated as New.

To change the device name:

1. Select the relevant device from the list of devices in the Devices on My Network window.

   A window opens to display information about this device.

2. Enter the new device name in the Device name field.

To change the device type:

1. Select the relevant device from the list of devices in the Devices on My Network window.

   A window opens to display information about this device.

2. Select the relevant item from the Device type drop-down list.

[Topic 203916]

How to deny network access for a device

To deny network access for a device:

1. Open the main application window.
2. Do one of the following:
   • Go to the Privacy block, and click the Details button in the Devices on My Network section.
   • In the main application window, click the Details button in the Devices on My Network section.
   • Click the <network name> link that is displayed in the lower part of the main window.
3. In the Devices on My Network window, select the device that you want to disconnect.

   This opens a window with information about this device that includes information about the MAC address of the device.

4. Write down the MAC address of the device
5. Block the device MAC address in your browser settings. Visit the website of the specific vendor to view the User Guide for your router.

After the MAC address is blocked, the device will not be able to connect to your network.

[Topic 203927]

How to delete a network with no connections from the list

To delete a network with no connections from the list:

1. Open the main application window.
2. Do one of the following:
   • Go to the Privacy block, and click the Details button in the Devices on My Network section.
   • In the main application window, click the Details button in the Devices on My Network section.
3. Click the <network name> link that is displayed in the lower part of the main window.

   This takes you to the Devices on My Network window.

4. Click the arrow in the right part of the list to expand it and click next to the network that you want to remove.

The network will be deleted from the list.

[Topic 198711]

How to disable notifications when devices connect to my network

To disable notifications when devices connect to the network:

1. Open the main application window.
2. Do one of the following:
   • Go to the Privacy block, and click the Details button in the Devices on My Network section.
   • In the main application window, click the Details button in the Devices on My Network section.
   • Click the <network name> link that is displayed in the lower part of the main window.
3. In the Devices on My Network window, click the button next to the network and select the item Disable notifications.

The Kaspersky application will no longer show you notifications if any devices connect to this network.

You can also disable notifications for the selected network when the Kaspersky application shows you a notification that a device has connected to this network. To do this, in the notification window click the link Disable notifications for this network.

[Topic 159650]

How to send feedback about the Devices on My Network component

To send feedback to Kaspersky about the operation of the Devices on My Network component:

1. Open the main application window.
2. Do one of the following:
   • Go to the Privacy block, and click the Details button in the Devices on My Network section.
   • In the main application window, click the Details button in the Devices on My Network section.
   • Click the <network name> link that is displayed in the lower part of the main window.
3. In the Devices on My Network window, click the button and select the item Send feedback.

   The Help us improve! window opens. Leave your feedback window.

4. Please rate the component on a 5-point scale by choosing from 1 to 5 stars.
5. If you awarded a component 3-5 stars:
   1. If you want to add a comment to your feedback, enter it in the Details field.
   2. Select the I agree to provide my personal data (unique ID of my computer) to improve the software and I accept the terms of the Privacy Policy check box.
6. If you awarded a component 1-2 stars:
   1. If you want to notify Kaspersky about a problem with the Devices on My Network component, select the subject with the closest meaning from the Topic drop-down list.

      You can select one of the following options from the list:

      • Inconvenient to use. Select this item if you are experiencing inconveniences when using the Devices on My Network component.
      • Application takes a long time to search for devices in the network. Select this item if the Devices on My Network component is operating too slowly.
      • Application incorrectly identifies devices in the network. Select this item if the application incorrectly determines the names and/or types of devices connected to the Wi-Fi network or the wireline Ethernet network.
      • Too many notifications about new devices in the network. Select this item if the application shows you too many notifications about new devices in the Wi-Fi network or the wireline Ethernet network.
      • Reduced computer performance. Select this item if the use of the Devices on My Network component slows the performance of your computer.
      • Cannot configure the component. Select this item if you experience difficulties when configuring the Devices on My Network component.
      • Other. Select this item if the problem you are experiencing is not covered by the other items.
   2. If you want to add a comment to your feedback, enter it in the Details field.
   3. Select the I agree to provide my personal data (unique ID of my computer) to improve the software and I accept the terms of the Privacy Policy check box.
7. Click the Send button.

When this data is sent, Kaspersky receives and processes the following information:

• Your feedback, which contains an assessment of component performance, the issue topic, and comments.
• Operating system information and version.
• Information about the installed application and its version.

Kaspersky receives and processes this information in encrypted form for the purpose of analyzing errors and improving the performance of the Devices on My Network component. Kaspersky does not require you to provide any personal information when sending feedback, and does not collect such information. For details on how personal data is processed, please refer to the Kaspersky Privacy Policy.

[Topic 134549]

Password Manager

This section describes how to protect passwords.

[Topic 134550]

About protecting your passwords on the Internet

Kaspersky Password Manager is only offered on Kaspersky Plus and Kaspersky Premium plans.

If you are an active Internet user, you normally have to use many different passwords, such as when you visit websites of banks, social networks, and mail services. It is not convenient to use a large number of passwords because you have to remember which password you use on a particular website. This frequently causes users to resort to the easy solution of using one simple password on different websites. However, this is not a secure solution. A simple password that is used on several websites can be easily cracked or intercepted by hackers. If this happens with a password from a banking website, you risk losing your money.

Check password strength

Whenever you create a password on a website, the Kaspersky application checks the strength of your password and notifies you about it. From the notification window, you can proceed to the window used for downloading Kaspersky Password Manager. You can use Kaspersky Password Manager to create a strong password and store your passwords.

Protect against using the same passwords

When you enter a password on a website where password security is especially important (such as on a social network), the Kaspersky application prompts you to enable protection against the use of the same passwords.

If protection against the use of the same passwords is enabled, the Kaspersky application checks whether or not you have previously used the password that you are entering on websites of the following categories:

• Websites of banks and payment systems;
• Social networks;
• Mail services.

If the password that you are entering has already been used on the websites of these categories, the Kaspersky application notifies you about it and offers you to create a new password. You can select website categories, for which the use of the same passwords should be monitored.

If you use Kaspersky Password Manager

If you have downloaded and installed Kaspersky Password Manager, password protection is disabled in the Kaspersky application. Password protection will be provided by Kaspersky Password Manager. Kaspersky Password Manager is designed to safely store your personal information: passwords, passport details, financial and medical data. For more details about how to protect your passwords, please refer to the Help text for Kaspersky Password Manager. The Kaspersky application does not monitor creation of passwords, does not check if you use a password used on the websites of banks, social networks and mail services on other websites, and does not show notifications about the strength of a password or its use on other websites.

The Kaspersky application does not notify you when a password that is being used on the websites of banks, social networks or mail services is also used on other websites if you have downloaded and installed Kaspersky Fraud Prevention for Endpoints 3.5 or later.

[Topic 134636]

Configuring Password Security Check settings

To modify Password Security Check settings:

1. Open the main application window.
2. Click in the lower part of the main window.

   The Settings window opens.

3. In the Privacy settings section, select the Secure Data Input subsection.
4. Select the Show password strength in browser check box if you want the Kaspersky application to check the strength of passwords that you create on websites and notify you about it.

   If you have Kaspersky Password Manager installed, the notification will recommend a strong password to you. If Kaspersky Password Manager is not installed, we recommend that you download and install it to make sure that you always create strong passwords.

5. Select the Warn about using the same passwords on websites check box if you want the Kaspersky application to check whether or not you have previously used the password that you are entering or creating on the websites of banks, social networks, and mail services.
6. Click the Select website categories link to go to the Website categories window if you want to select the categories of websites for which the use of identical passwords must be checked.
7. Select the check boxes for the following categories:
   • Internet banks and payment systems. When you create or enter a password on the Internet, the Kaspersky application checks whether you have used this password on the websites of banks and payment systems.
   • Social networks. When you create or enter a password on the Internet, the Kaspersky application checks whether you have used this password in social networks.
   • Mail services. When you create or enter a password on the Internet, the Kaspersky application checks whether you have used this password in mail services.

[Topic 84839]

Running Kaspersky Password Manager

Kaspersky Password Manager is designed to safely store and synchronize passwords across your devices. Kaspersky Password Manager has to be installed independently of Kaspersky.

After installation, you can start Kaspersky Password Manager from the Start menu (in Microsoft Windows 7 or Microsoft Windows 10), from the Start screen (in Microsoft Windows 8 or Microsoft Windows 8.1), or from the Kaspersky application window.

How to start Kaspersky Password Manager from the Kaspersky application window

How to download and install Kaspersky Password Manager

See the Kaspersky Password Manager Help for instructions on using Kaspersky Password Manager.

Kaspersky Password Manager is only offered on Kaspersky Plus and Kaspersky Premium plans.

[Topic 70744]

Safe Money

This section provides instructions on how you can protect your financial transactions and purchases online with the Kaspersky application.

[Topic 110417]

About protection of financial transactions and online purchases

To protect confidential data that you enter on websites of banks and payment systems (such as bank card numbers and passwords for online banking), as well as to prevent funds from being stolen when you make online payments, the Kaspersky application prompts you to open such websites in Protected Browser.

Protected Browser is a special browser operating mode designed to protect your data as you access bank or payment system websites. Protected Browser is started in an isolated environment to prevent other applications from injecting their code into the process of Protected Browser. The Kaspersky application creates special profiles for the Mozilla Firefox and Google Chrome browsers to prevent third-party add-ons from affecting the operation of Protected Browser. The application does not affect your data that the browsers may save in the profiles created for them.

If you are using Chromium-based Microsoft Edge, Google Chrome, Mozilla Firefox, or Internet Explorer, Protected Browser is opened in a new window.

The application uses the Kaspersky Protection extension to provide a number of Protected Browser functions.

Browsers that do not meet the software requirements cannot operate in Protected Browser mode. Instead of such browsers, either Chromium-based Microsoft Edge or another browser configured in application settings starts in Protected Browser mode.

It is impossible to run Protected Browser under the following conditions:

• The Enable Self-Defense check box is cleared in the PC resource consumption window, Performance settings section.
• Javascript is disabled in the browser.

Running Protected Browser in Yandex Browser

The Kaspersky application supports securing your financial transactions in Yandex Browser with some limitations. To run Protected Browser, the application injects a special script into the web page (and traffic). The Kaspersky Protection extension is not available. The Private Browsing and Anti-Banner components operate but cannot be configured in Yandex Browser.

Protected Browser capabilities

In Protected Browser mode, the application provides protection against the following types of threats:

• Untrusted modules. The application runs a check for untrusted modules every time you visit a bank or payment system website.
• Rootkits. The application scans for rootkits at Protected Browser startup.
• Invalid certificates of bank or payment system websites. The application checks certificates when you visit a bank or payment system website. The check is performed against a database of compromised certificates.

Protected Browser status

When you open a website in Protected Browser, a frame appears on the borders of the browser window. The color of the frame indicates the protection status.

The frame of the browser window can display the following color indications:

• Green frame. Signifies that all checks have been performed successfully. You can continue using Protected Browser.
• Yellow frame. Signifies that checks have revealed security problems that need to be resolved.

  The application can detect the following threats and security problems:

  • Untrusted module. Computer scanning and disinfection is required.
  • Rootkit. Computer scanning and disinfection is required.
  • Invalid certificate of a bank or payment system website.

  If you do not eliminate the threats detected, the security of the bank or payment system website connection session is not guaranteed. Events involving the launch and use of Protected Browser with reduced protection are recorded in the Windows event log.

About protection against screenshots

To protect your data when you browse protected websites, the Kaspersky application prevents spyware from taking unauthorized screenshots. Protection against screenshots is enabled by default. Protection against screenshots is running even if hardware virtualization is disabled.

About clipboard data protection

The Kaspersky application blocks unauthorized access by applications to the clipboard when you make online payments, thus preventing theft of data by criminals. Such blocking is active only if an untrusted application attempts to obtain unauthorized access to your clipboard. If you copy data manually from the window of an application to another application's window (for example, from Notepad to a text editor window), access to clipboard is allowed.

Clipboard protection is not running if hardware virtualization is disabled on your computer.

If Protected Browser is started under the Microsoft Windows 10 operating system, the Kaspersky application will block interaction of Universal Windows applications with the clipboard.

Page top

[Topic 82230]

How to change Safe Money settings

To configure Safe Money:

1. Open the main application window.
2. Click in the lower part of the main window.

   The Settings window opens.

3. Select the Privacy settings section.
4. Click the Safe Money button.

   The window displays the settings of the Safe Money component.

5. Enable Safe Money by clicking the switch in the upper part of the window.
6. In the On first access to websites of banks and payment systems section, select the action to be performed by the application when you first open a bank or payment system website in your browser:
   • Select Run Protected Browser if you want the application to open the website in Protected Browser.
   • Select Ask user if you want the application to ask you whether or not you want to open the website in Protected Browser when you visit the website.
   • Select Do not run Protected Browser if you want the application not to open the website in Protected Browser.
7. In the Additional section, open the To proceed to websites from the Safe Money window, use drop-down list and select the browser that the application will run in Protected Browser mode when you visit a bank or payment system website from the Safe Money window.

   You can select one of the browsers installed on your computer or use the default browser of the operating system.

[Topic 82231]

How to configure Safe Money for a specific website

To configure Safe Money for a specific website:

1. Open the main application window.
2. Go to the Privacy section.
3. Select the Safe Money section, and click the View websites button.

   The Safe Money window opens.

4. Click the Add website to Safe Money link to open fields for adding the website information.
5. In the Website for Safe Money field, enter the web address of the website that you want to open in Protected Browser.

   A website address must be preceded by the prefix for the HTTPS protocol (for example, https://example.com), which is used by default by Protected Browser.

6. Select the action that you want Protected Browser to perform when you open the website:
   • If you want the website to open in Protected Browser every time you visit it, select Run Protected Browser.
   • If you want the Kaspersky application to prompt you for an action when the website is opened, select Ask user.
   • If you want to disable Safe Money for the website, select Do not run Protected Browser.
7. Click the Add description link to open the Description field and enter the name or description of this website.
8. Click the Add button.

The website will be displayed in the list.

[Topic 126790]

How to send feedback on Safe Money

You can send to Kaspersky your feedback on the operation of the Safe Money component or report a problem in this component.

How to send feedback

How to report a problem

If the Kaspersky application fails to send your feedback (for example, Internet connection is not available), this feedback is saved to your computer. Feedback is stored openly for 30 days.

You can send feedback on the operation of the Safe Money component up to 10 times per day.

You can also send feedback after the Safe Money component is disabled. After the component is disabled, you can send feedback once per month.

[Topic 144122]

Webcam Protection

This section contains information about how to prevent people from spying on you via webcam.

Available only in Kaspersky Standard, Kaspersky Plus, and Kaspersky Premium.

[Topic 82474]

About applications' access to the webcam

The Webcam Protection component is designed to protect your webcam against unauthorized access. If Webcam Protection is enabled and the Block access to webcam for all applications check box is selected, the Kaspersky application blocks access to the webcam for all applications and notifies you that access has been blocked.

If the Block access to webcam for all applications check box is cleared, the Kaspersky application monitors application access to the webcam depending on the trust group of the application that requests access. The Kaspersky application blocks access to the webcam for applications that have been included in the High Restricted or Untrusted groups.

In the Intrusion Prevention settings window, you can allow access to the webcam for applications included in the High Restricted and Untrusted groups. If an application from the Low Restricted trust group attempts to connect to the webcam, the Kaspersky application displays a notification and prompts you to decide whether to provide that application with access to the webcam.

If a webcam access attempt is made by an application that is denied access by default, the Kaspersky application shows a notification. The notification shows information to the effect that an application installed on the computer (such as Skype) is currently receiving video data from the webcam. In the notification drop-down list, you can block the application from accessing the webcam or proceed to configure the settings of application access to the webcam. This notification is not displayed if applications are already running in full-screen mode on your computer.

In the drop-down list of the notification about video data received by the application, you can also choose to hide notifications or proceed to configure notification display settings.

By default, the Kaspersky application allows webcam access to applications that require your permission if the application's GUI is still being loaded, unloaded, or not responding, and you cannot allow access manually.

Webcam access protection functionality has the following features and limitations:

• The Kaspersky application controls video and still images derived from processing of webcam data.
• The Kaspersky application controls the audio signal if it is part of the video stream coming from the webcam.
• The Kaspersky application controls only webcams connected via USB or IEEE1394 that are displayed in Windows Device Manager as Imaging Devices.

Click this link to view the list of supported webcams.

To activate protection against unauthorized access to the webcam, the Intrusion Prevention component must be enabled.

Webcam Protection has limitations if the application was installed in Microsoft Windows 10 Anniversary Update (RedStone 1).

Page top

[Topic 85234]

How to change settings of application access to the webcam

To change settings of application access to the webcam:

1. Open the main application window.
2. Click in the lower part of the main window.

   The Settings window opens.

3. In the Privacy settings section, select the Webcam Protection component.
4. Configure the settings of application access to the webcam of your computer:
   • To block all applications from accessing the webcam, select the Block access to webcam for all applications check box.
   • To receive notifications when the webcam is used by an application that is allowed to do so, select the Show notification when the webcam is in use by an application for which webcam access is allowed check box.

[Topic 82864]

How to allow application access to the webcam

To allow application access to the webcam:

1. Open the main application window.
2. Select the Security section.
3. In the Intrusion Prevention section, click the Manage applications button.

   This opens the Manage applications window.

4. Double-click the name of the application to open the Application rules window.
5. In the Application rules window, go to the Rights tab.
6. In the list of rights categories, select Operating system modification → Suspicious modifications in the operating system → Access webcam.
7. In the Action column, click the icon to open the context menu and select Allow.
8. Click the Save button.

The application will be allowed access to the webcam if the Block access to webcam for all applications check box is cleared.

If the Block access to webcam for all applications check box is selected, the Kaspersky application blocks application access to the webcam regardless of the trust group and manually configured permissions.

[Topic 222844]

Stalkerware Detection

Some legitimate applications can be used by criminals to steal your personal data and spy on you. Most of these applications are useful, and many people benefit from using them. These applications include IRC clients, autodialers, file downloaders, system activity monitors, password management utilities, FTP, HTTP, or Telnet servers.

However, if criminals get access to these apps on your computer or manage to covertly deploy them there, they will be able to use some of the functionality to steal your personal data or commit other illegal actions.

You can read about different types of stalkerware below.

Enable stalkerware protection, and we will warn you of any attempts to access your location data, your messages, or other personal data.

You can also enable stalkerware protection in the Threats and Exclusions settings window, by checking the Detect other software that can be used by intruders to damage your computer or personal data box.

[Topic 89109]

Anti-Banner

This section provides information on how Kaspersky can protect you against ad banners on the Internet.

[Topic 127381]

About Anti-Banner

Available only in Kaspersky Standard, Kaspersky Plus, and Kaspersky Premium.

The Anti-Banner component is designed to provide protection against banners while you browse the web. Anti-Banner blocks banners shown on the websites that you visit and in the interface of some applications. Anti-Banner blocks banners from the list of known banners which is embedded in the Kaspersky application databases. You can manage the blocking of banners via the Kaspersky application interface or directly in the browser.

By default, banners are allowed on websites from the list of Kaspersky websites. This list is compiled by Kaspersky experts and includes Kaspersky websites and its partners' websites that host Kaspersky advertisements. You can view this list or disable the use of this list if you consider it necessary to block banners on the websites of Kaspersky and its partners.

The blocked banners counter displays the total number of blocked banners across the entire site depending on how many site pages are open in the browser. If one page is open in the browser, only blocks on this page of the site are counted. If several pages of the same site are open in the browser, the blocked banners on all pages of the site opened in the browser are counted.

Information about the operation of Anti-Banner is available in reports.

The following limitations apply to Anti-Banner:

• If the web page on which the banner is located could not be determined, the Kaspersky application does not block this banner and does not display information about it.
• If the web page on which the banner is located could be determined but could not be matched to any single web page opened in the web browser, the Kaspersky application blocks the banner or allows the banner to be displayed depending on the information that has been determined. The application displays information about the banner in reports but does not include this information in the Anti-Banner statistics displayed in the browser.
• The Anti-Banner statistics displayed in the browser can include banners blocked the previous time the web pages loaded, including banners blocked previously and loaded again.
• The Anti-Banner statistics displayed in the browser do not include banners that were blocked in dynamic content of a page after a website has been loaded.

[Topic 89110]

How to enable the Anti-Banner component

The Anti-Banner component is disabled by default. You can enable it via the Kaspersky application interface or with the help of the Kaspersky Protection extension in your browser.

How to enable Anti-Banner in the Kaspersky application interface

How to enable Anti-Banner in the browser window

After enabling or disabling Anti-Banner, you must reload the web page in the browser for the changes to take effect.

[Topic 127257]

Blocking banners

Anti-Banner blocks website banners from the list of known banners which is embedded in the Kaspersky application databases. If a banner is displayed on a web page even while Anti-Banner is running, this could mean that the banner is not in the list of known banners. You can manually block the display of this banner.

To block a banner, you must add it to the list of blocked banners. You can do this directly on the web page or in the Kaspersky application.

If a banner is on a website from the list of websites with allowed banners, you cannot block the display of this banner.

How to block a banner on a web page

How to block a banner in the Kaspersky application:

[Topic 127277]

Allowing banners

You can allow an individual banner as well as all banners on a website that you specify.

How to allow an individual banner

How to allow all banners on a website

[Topic 149074]

How to configure Anti-Banner filters

To configure Anti-Banner filters:

1. Open the main application window.
2. Click in the lower part of the main window.

   The Settings window opens.

3. Select the Privacy settings section.
4. Select the Anti-Banner component.

   The Anti-Banner settings window opens.

5. Enable Anti-Banner by clicking the switch in the upper part of the window.
6. Click the List of filters link to open the List of filters window.
7. In the List of filters window, configure the filters as necessary:
   • Recommended. This group includes the general filter and language filter corresponding to your region. These filters are enabled by default.
   • Thematic. This group includes two filters:
     • Social media. Enable this filter if you want to block items such as the Like and Share buttons on websites of social networks.
     • Annoyances. Enable this filter if you want to block pop-up messages, windows and other elements that do not belong to the particular website.
   • Language-specific. In this group of filters, you can select a language. The application will block banners on websites in the specified language.

[Topic 127231]

How to manage Anti-Banner in the browser

You can manage the Anti-Banner component directly in the browser by using the Kaspersky Protection extension.

The Kaspersky Protection extension lets you perform the following actions:

• Enable and disable the component
• View the statistics for blocked banners
• Go to the Anti-Banner settings window
• View information about whether or not banners are blocked on a website opened in the browser, and manage the display of banners on a website

How to manage the Anti-Banner component via the Kaspersky Protection extension

[Topic 222845]

Unwanted App Installation Blocker

Sometimes you are installing a program only to find out later that you have installed several more applications you have not requested along with the one you wanted. Sounds familiar? These unwanted applications are installed without your knowledge and may spam you with ads or even change your default browser.

Enable the Unwanted App Installation Blocker in the Security section to forget about this issue once and for all. The Unwanted App Installation Blocker will automatically clear the checkboxes for any additional applications suggested for installation to save you the trouble of unchecking them manually.

You can also enable the Unwanted App Installation Blocker in the Application Manager settings window.

To do this, select the During installation of applications, automatically clear check boxes for installation of additional software. Warn about any attempts to install additional programs. check box.

Unwanted App Installation Blocker may not support all applications that can be installed. If an installable application is not supported, it will be impossible to block the installation of unwanted apps. The list of supported installable applications is constantly expanded by our experts.

[Topic 95482]

How to change Application Manager settings

Available only in Kaspersky Standard, Kaspersky Plus, and Kaspersky Premium.

To change Application Manager settings:

1. Open the main application window.
2. Select the Privacy section.
3. In the Unwanted App Installation Blocker section, click the button.

   The Application Manager settings window opens.

4. In the Unwanted App Installation Blocker group of settings, select the During installation of applications, automatically clear check boxes for installation of additional software. Warn about any attempts to install additional programs check box to block installation of additional software during installation of new applications. If unwanted operations are prevented during installation of the new application, the Kaspersky application will notify you about this.

   If the During installation of applications, automatically clear check boxes for installation of additional software. Warn about any attempts to install additional programs check box was cleared after you started installing a certain application, Unwanted App Installation Blocker continues to run for the duration of the current installation. Check boxes opposite applications offered for additional installation are cleared, and the additional applications themselves are not installed. This functionality will be disabled during the next installation. Additional applications will be installed together with the main application.

5. Select the Do not display installation steps that may contain advertisements and offers to install additional programs check box to block the display of installation steps with ads during installation of new software on the computer. If such installation steps are removed, the Kaspersky application will notify you about this.

[Topic 222846]

Adware Remover

Do you get a lot of annoying ads? The Kaspersky application can delete from your PC the apps that display ads in your browsers and on your desktop. In addition to adware, we will also remove any autodialer tools and suspicious packers that may contain viruses and other threats. Enable the Adware Remover to never see those annoying ads again.

To remove adware:

1. Open the main application window.
2. Go to the Privacy section.
3. Turn on the Adware Remover functionality.

[Topic 84581]

Secret Vault

This section describes how to protect data using secret vaults.

[Topic 84966]

About Secret Vault

Available only in Kaspersky Plus and Kaspersky Premium.

Secret Vaults is designed to protect your confidential data against unauthorized access. A Secret Vault is a data storage on your computer that you can lock or unlock using the password that only you know. You have to enter the password to modify the files stored in a secret vault. If you have entered an invalid password 10 times in a row, access to the secret vault is blocked for one hour.

If you lose or forget the password, you will not be able to recover your data.

To create a secret vault, the Kaspersky application uses the AES XTS data encryption algorithm with an effective key length of 56 bits.

If the FAT32 file system is used on your computer, you can create secret vaults no more than 4 GB in size.

[Topic 84611]

How to move files to a secret vault

To move files to a secret vault:

1. Open the main application window.
2. Go to the Privacy section.
3. In the Secret Vault section, perform one of the following:

If you do not have a secret vault yet

If you already have a secret vault