Connecting to a remote environment

Managing Kaspersky Thin Client in the thin client interface > Connecting to a remote environment

Connecting to a remote environment

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You can use Kaspersky Thin Client to do the following:

Connect to a remote desktop via RDP
To connect to a remote desktop via RDP:
1. Turn on Kaspersky Thin Client.
2. In the main window of Kaspersky Thin Client, click the RDP button.
3. In the window that opens, specify the connection settings:
  1. In the Server field, specify the IP address or name of the Microsoft Remote Desktop Connection Broker server.
    Kaspersky Thin Client saves the last entered server address with which a connection was successfully established, so you do not need to enter it again when reconnecting.
  2. In the User name field, enter the local or domain user name. You can specify the domain user name in Domain\User name format or in User name format.
    Kaspersky Thin Client saves the last entered user name that successfully connected to the server, so you do not need to enter it again when reconnecting.
  3. In the Password field, enter the user password.
    The user password is not saved; the next time you connect, you will need to enter the password again.
4. To configure settings for connecting to a remote desktop, click Settings in the left part of the window.
5. Press Enter or click Connect.
  If you are connecting to a remote desktop for the first time and Kaspersky Thin Client is not included in an
  administration group
  A set of devices combined according to the performed functions. Devices are grouped for easy management as a whole. A group may include other groups. Group policies can be created for each thin client added to a group.
  
  , check the settings of the added certificate in the opened Add certificate window and click the Add certificate button.
  
  If Kaspersky Thin Client was previously added to an administration group that is managed through the Kaspersky Security Center Web Console and the Kaspersky Security Center administrator added a server authentication certificate for this administration group, the connection is established automatically.
  
  The server authentication certificate will be added to the system certificate store of Kaspersky Thin Client and will be used for subsequent connections.
6. If you specified the Remote Desktop Connection Broker collection ID when configuring a remote desktop connection and multiple desktops are available to you, in the remote desktop selection window that opens, click the button with the name of the desktop to which you want to connect.
  The remote desktop window opens and the connection session begins.
Connect to a virtual application via RDP
To connect to a
virtual application
Application that is deployed on a remote server and requires you to use remote access technologies to connect to it.

via RDP:
1. Turn on Kaspersky Thin Client.
2. In the main window of Kaspersky Thin Client, click the RDP button.
3. In the window that opens, specify the connection settings:
  1. In the Server field, specify the IP address or name of the Microsoft Remote Desktop Connection Broker server.
    Kaspersky Thin Client saves the last entered server address with which a connection was successfully established, so you do not need to enter it again when reconnecting.
  2. In the User name field, enter the local or domain user name. You can specify the domain user name in Domain\User name format or in User name format.
    Kaspersky Thin Client saves the last entered user name that successfully connected to the server, so you do not need to enter it again when reconnecting.
  3. In the Password field, enter the user password.
    The user password is not saved; the next time you connect, you will need to enter the password again.
4. Click Settings in the left part of the window.
5. In the Remote Desktop Connection Broker collection ID field, specify the collection ID in the format tsv://MS Terminal Services Plugin.1.collection_id (collection_id refers to the specific identifier of the collection).
6. In the Application alias field, specify the alias of the virtual application that you want to open.
  Kaspersky Thin Client saves the alias that you entered last, so you do not need to enter it again when reconnecting.
7. Click the back arrow in the upper-right corner of the window to return to the connection window.
8. In the connection window, press Enter or click Connect.
  If you are connecting to the selected virtual application for the first time and Kaspersky Thin Client is not included in an administration group, check the settings of the added certificate in the opened Add certificate window and click the Add certificate button.
  
  The certificate will be added to the system certificate store of Kaspersky Thin Client and will be used for subsequent connections.
  
  If the Kaspersky Security Center administrator has already added Kaspersky Thin Client to an administration group and added a server authentication certificate for this group, the connection will be established automatically.
  
  The window of the running virtual application opens and the connection session begins.
To switch to another window of a running virtual application,

Hover the mouse over the application icon in the connection panel in the upper part of the screen and select the relevant window from the drop-down list.
Connect to a remote desktop managed by Basis.WorkPlace
To connect to a remote desktop managed by Basis.WorkPlace:
1. Turn on Kaspersky Thin Client.
2. In the main window of Kaspersky Thin Client, click the Basis.WorkPlace button.
3. In the connection window that opens, specify the Basis.WorkPlace connection settings:
  1. In the Server field, specify the IP address or name of the Basis.WorkPlace connection manager server.
    Kaspersky Thin Client saves the address of the Basis.WorkPlace connection manager with which a connection was successfully established, so you do not need to enter it again when reconnecting.
  2. In the Domain field, enter the domain name.
  3. In the User name field, enter the user name.
    Kaspersky Thin Client saves the user name that last successfully connected to Basis.WorkPlace, so you do not need to enter it again when reconnecting.
  4. In the Password field, enter the user password.
    The user password is not saved; the next time you connect, you will need to enter the password again.
    
    If the number of allowed incorrect password entry attempts is exceeded, the user account will be blocked. The corresponding message will be displayed in the remote desktop connection window. The number of allowed password entry attempts is defined by the active security policy set by the Basis.WorkPlace administrator.
4. Click the Connect button.
  If you are connecting to a remote desktop managed by Basis.WorkPlace for the first time and Kaspersky Thin Client is not included in an administration group, check the settings of the added certificate in the opened Add certificate window and click the Add certificate button.
  
  If Kaspersky Thin Client was previously added to an administration group that is managed through the Kaspersky Security Center Web Console and the Kaspersky Security Center administrator added a certificate for authenticating the Basis.WorkPlace broker for this administration group, the connection to a remote desktop managed by Basis.WorkPlace is established automatically.
  
  The certificate for authenticating the Basis.WorkPlace broker will be added to the system certificate store of Kaspersky Thin Client and will be used for subsequent connections.
  
  A window for selecting a remote desktop opens showing all desktops that are available for connection.
5. If you need to refresh the list of desktops, click the Reload button.
6. Click the button with the name of the desktop to which you want to connect.
After a few seconds, the monitor will show the remote desktop to which you are connected.

In the window for connecting to desktops managed by Basis.WorkPlace, you can also configure the connection settings by clicking Settings.

The Basis.WorkPlace administrator can restrict access to desktops managed by Basis.WorkPlace. For example, the administrator can lock your user account or block access to remote desktops managed by Basis.WorkPlace that were previously available to your user account. If you encounter any problems connecting to a remote desktop, we recommend contacting your Basis.WorkPlace administrator.
Connect to a remote environment in the Web Access application
In the Web Access application, you can connect to a remote environment deployed in Citrix Workspace and VMware Horizon infrastructures. Web Access supports HTML5 and provides a secure HTTPS connection when connecting.

To connect to a remote environment in the Web Access application:
1. Turn on Kaspersky Thin Client.
2. In the Kaspersky Thin Client main window, click Web Access.
3. In the connection window that opens, provide the required remote environment server address in the Server field.
4. Click the Connect button.
  If you are connecting to this remote environment for the first time and Kaspersky Thin Client is not included in an administration group, check the settings of the added certificate in the opened Add certificate window and click the Add certificate button.
  
  If Kaspersky Thin Client was previously added to an administration group that is managed through the Kaspersky Security Center Web Console and the Kaspersky Security Center administrator added a certificate for authenticating the server web address for this administration group, the connection to the remote environment is established automatically.
  
  The certificate for authenticating the server web address will be added to the Kaspersky Thin Client system certificate store and used for future connections.
  
  If there is only one remote desktop that you can connect to, your monitor will display the remote desktop to which you are connected. If there are several remote desktops that you can connect to, a selection window will open, displaying all the remote desktops available for connection.
  
  Data required for using the remote environment, including cookies, will be stored on the thin client until the remote connection is terminated. After that, the data will be deleted.
5. If you need to refresh the list of remote desktops, click the Reload button.
6. Click the button with the name of the remote desktop to which you want to connect.
After a few seconds, the monitor will show the remote desktop to which you are connected.

Multiple simultaneously running connection sessions are not supported.

Kaspersky Thin Client uses

TLS

encryption to protect all connection sessions and to protect data from being intercepted or replaced.

Article ID: 186471, Last review: Apr 2, 2025

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